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Commercial phone
for remote business.

Voice, video, messaging, and fax in the cloud — so your teams and
customers can reach you no matter where you are.

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Commercial Phone Service
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Nextiva is rated Best Business Phone Service in 2022 by U.S. News.

  • Fully cloud-based VoIP phone service.
  • Enterprise-ready UCaaS with HD voice, video, and conferencing.
  • 99.999% uptime and military-grade data centers.
  • Amazing customer service, available 24/7.
  • Secure and encrypted business communication via TLS and SRTP.

Commercial phone service pricing


As low as

$20.95 Information icon
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users

Per month / user
Get a quote

Unlimited Calling within the US/CA

Free Local and Toll-Free Number

Top Rated Mobile App

Video and Audio Meetings

Team Collaboration

Unlimited Business SMS


As low as

$26.95 Information icon
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users

Per month / user
Get a quote

All Professional features PLUS

CRM & Business Integrations

Real-Time Voice Analytics

Call Recording

Got pricing questions?

*T&C: Void where prohibited. Offer available to new customers on 24-month or 36-month term contracts only. Actual discount varies, is reflected on the Nextiva website, and is dependent on the number of lines/users, service plan, term length, and payment option selected. Thirty percent discount calculated from regular retail price for the Nextiva Essential Package for a customer with 20-99 users on a 24-month contract, paying monthly. All pricing and discounts are before taxes, fees, add-ons, usage charges, surcharges, and other charges and fees. Cannot be combined with other offers, discounts or promotions. Nextiva reserves the right to change, modify or discontinue this offer at any time. Offer expires 12/5/22.

Work from anywhere with Nextiva’s office phone service.

Commercial Voice

Nextiva’s business phone service lets you make and receive phone calls over the internet. It’s got all the calling features you’ve ever wanted.

Commercial Video

Get HD voice and video conferencing on your computer and mobile phone. Also, use screen sharing to collaborate in real time.

Commercial Texting

Send unlimited text messages via your business phone number. Available inside our small business phone service or enterprise VoIP system.

Commercial Faxing

Send online faxes from your PC or mobile device. Every fax is encrypted and delivered to your inbox. Free yourself from the fax machine.

Timely notifications.
Better phone calls.

Let your cell phone double as a personal and business phone line. Get the Nextiva mobile app on your iOS or Android device.

Instantly connect your business phone number and set up caller ID, call waiting, and even hold music. Take our business VoIP desktop app out for a spin, too.

Commercial Timely Nofications
Commercial PBX

Give your existing PBX superpowers.

Not ready to spend on a new VoIP phone system? Phone service providers like Nextiva connect your existing PBX system to the internet.

No new equipment or service disruptions. Get all the upsides of traditional office phone service in the cloud.

Call management for
your remote office.

With a cloud phone solution, your small business or enterprise has the freedom to stay nimble. Get one-click conference calling, a sleek smartphone app, call transferring, and other advanced features.

Our unified communications platform has built-in CRM, call center, and multi-line customer support software.

Commercial Call Management
Commercial Quality

HD call quality without breaking the bank.

Compared to traditional office phone service, save up to 60% by switching to Nextiva’s cloud-based business phone service.

With VoIP, you pay per phone line and not per desk phone. The more users, the lower your business communication software bill.

Business calls are better with our powerful features.

Route inbound calls to the right teams with this intuitive UC feature. If you've ever heard, "Press 1 for Sales, Press 2 for Support," then you've used an auto attendant.

Record all calls without any hardware. Use call recordings for QA or to provide coaching opportunities for your team.

Manage voicemails from the convenience of a VoIP app. Get alerts for new voicemail messages and download, forward, or listen to them any time.

Enjoy truly unlimited calls in the United States, Canada, and Puerto Rico using VoIP. Incoming long-distance calls are free of charge, too.

Toll-free numbers let customers reach you from landlines without additional charges. Choose local numbers in any area code using our business phone service.

VoIP providers like Nextiva let you direct inbound calls to your team based on set criteria, transfer to other members, and even conference-call anyone using our app.

Protect your personal number by forwarding your incoming calls to any desk phone or mobile device. Also forward calls based on business hours, holidays, or caller ID.

We know your teams may rely on critical tools like Salesforce or Microsoft Dynamics to stay in the loop. Our business phone service now connects with all your favorite apps.

Orthodontic Experts Ltd. testimonial
With Nextiva, we can monitor call flow in real-time, along with agent coverage, and I can easily make changes to my call flow in minutes instead of hours.
Roman Voytsekhovskiy
Support Center Manager, Orthodontic Experts Ltd.
Response Crisis Center testimonial
Our remote capability has made a tremendous difference for us. If not for our switch to Nextiva, we would not be up and running nearly as well as we are.
Meryl Cassidy
Executive Director, Response Crisis Center
Trust badge icon Trusted by forward-thinking companies. See why.

Your customers are on the other end. Hear them in HD.

Commercial Desk Phones
VoIP desk phones
  • Superior call quality for all phone calls.
  • Three-way conferencing and multi-line support.
  • Ideal for home offices with an internet connection.
  • Wi-Fi-enabled cordless or VoIP desk phones for your business.
See all phones
Commercial Conference Phones
Conference phones
  • Sleek, easy-to-use conference phones.
  • Extended vocal range and built-in noise reduction.
  • Optional Wi-Fi and Bluetooth connectivity.
  • Intuitive call-handling features on a touchscreen display.
See all phones
Commercial App
NextivaONE App
  • iOS- and Android-compatible.
  • HD voice with enterprise-grade call quality.
  • Advanced call controls in the palm of your hand.
  • One-click meetings from your cell phone.
See the NextivaONE App

Office phone service FAQs

One of the reasons our customers love us is because it’s so easy to get started with our Voice over Internet Protocol (VoIP) service:

We’ve tested everything and hand-picked a catalog of high-quality desk phones and hardware.

Plus, our basic small business VoIP plan starts at just $20/user per month. It has all the features a growing business needs — business text messaging, call logs, 99.999% uptime, and more.

Follow these steps, plug in your phones, and get started!

It's easy to transfer phone numbers to Nextiva through a process known as porting. Porting lets you move your phone number to a new VoIP provider.

You can transfer any number you use, including:

Nextiva handles everything related to moving your phone numbers over. All you need to do is submit a letter of authorization online. Our porting team will advise you of the port-in date. From there, you can begin receiving calls through Nextiva's cloud phone system instantly.

Transferring business phone numbers will take approximately 2–4 weeks, depending on the previous carrier. In the meantime, you can use temporary numbers.

Watch this short video to see how to transfer your phone numbers to Nextiva:

video on how number porting actually works

The short answer is modern cloud VoIP systems are extremely reliable, so long as you don’t have a power outage.

You might also want to consider other factors like:

  • Uptime — the percentage of time that a provider is online and is functioning. Nextiva provides customers with 99.999% uptime. This means that service may not be available for about six minutes a year.
  • Security — Call encryption is a newer enhancement to VoIP. Through TLS and SRTP, data exchanged between SIP phones and the cloud PBX are encrypted.
  • HD voice codecs offer twice as much bandwidth, which means everyone can hear a wider range of sound in every call.
  • Built-in redundancy ensures that your calls stay online even through network interruptions like jitter.

A business telephone is the number your customers dial to contact your business. Usually, a phone can use a landline or a VoIP provider to enable the option to connect from that number to your landline, cell phone or the provider, in this case, the NextivaONE App.

There’s no doubt that virtual phone numbers are more beneficial than traditional landline numbers.

They work for small businesses with remote staff as well as larger companies who need to manage communication in their call centers.

Most business phone service providers (Nextiva included) offer a range of virtual numbers:

Local phone numbers — These numbers are based in certain geographic areas, also known as rate centers or area codes.

Toll-free numbers — These are special numbers that start with 800, 888, 866, and others that allow people to call it without any tolls or add-on fees.

Vanity numbers — These numbers are the catchy, memorable numbers like 1-800-FLOWERS. You would want to purchase these and port them in.

Both! With Nextiva, you can choose to buy or rent many top-performing VoIP phones that work perfectly with your office phone system.

We offer many VoIP devices to purchase or lease, including desk phones, cordless phones, conference phones, and headsets.

The best part is that we pre-configure the devices, so you can use them instantly.

Nextiva offers a complete platform that enables people to work from home with its audio conferencing and VoIP solutions.

Here are some of the ways Nextiva helps people work from anywhere:

  • Virtual Phone System — Manage your company’s phone system over the internet while keeping your staff connected.
  • Conference Calling — Dial in to connect multiple people over a phone line to participate in a conference call, so you can hold essential meetings even when people are working remotely.
  • Call Queuing — Handle more calls and answer them efficiently with call queues. Let callers hear on-hold music or announcements until the next available agent can answer their call.
  • Video Calling — You don’t need a cell phone or desk phone when you can manage calls directly from the app.
  • Advanced Features — Call analytics, call logs, customizable hold music, auto attendant, call recording, call forwarding, caller ID and more.

A VoIP office phone starts at only $18.95 per user per month with unlimited voice and video calling, the option of toll-free numbers and integrations to the apps you currently use like Outlook and Google Contacts. You have the option to speak with one of our team members to personalize your plan based on your needs.

Does your business
need a commercial phone?

The short answer is yes. Your business would benefit from a commercial phone that provides a direct line to your company. It doesn’t matter if it's just you or a team of people. It's more than just an avenue of communications, but can also become a tool to establish a presence for your brand as you continue to grow. A commercial phone not only helps with communications, but establishes a level of authority and trustworthiness of your business with your current and potential customers, simply because you have a business phone number. The best thing is that you don’t need to spend a lot of money on hardware. You’ll be surprised to know that you can handle that number even from your cell phone or an app.

Types of commercial phone numbers

There are three main types of phone numbers a business can choose from. We’ll break it down for you so you can select the best option or options for your business.

  • Local numbers: These are numbers with a local area code.
  • Toll-free numbers: Typically, an 800, 888, 877 number that can be dialed without any long-distance costs.
  • Vanity phone numbers: A personalized phone number that allows a business to use a lettering system when dialing.

Best features of a commercial phone

If you choose a virtual commercial phone service, you’ll have more options to stay in touch with your customers and employees. Here are a few of the features that businesses love about having a VOIP commercial phone:

  • Auto attendant: Have the option to easily route calls to the right teams.
  • Local and toll-free numbers: Provide more options for your customers that won’t cost them more.
  • Advanced voicemail features: Save time with visual voicemail. Plus, you can manage your voicemails from an app or receive them to your cell phone as a text.
Read more

Learn more about Nextiva’s Commercial Phone Service

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Contact Center Solutions

Zero outages in 2019 & 2020.
Commercial phone service you can trust.

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