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Commercial phone service
for remote business.

Voice, video, messaging, and fax in the cloud — so your teams and
customers can reach you no matter where you are.

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Commercial Phone Service
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Nextiva is rated Best Business Phone Service in 2020 by U.S. News.

  • Fully cloud-based VoIP phone service.
  • Enterprise-ready UCaaS with HD voice, video, and conferencing.
  • 99.999% uptime and military-grade data centers.
  • Amazing customer service, available 24/7.
  • Secure and encrypted business communication via TLS and SRTP.

Commercial phone service pricing

Professional

As low as

$20.95 Information icon
 
PROFESSIONAL Monthly
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$37.95/mo
$32.95/mo
$27.95/mo
$24.95/mo
$35.95/mo
$30.95/mo
$25.95/mo
$22.95/mo
$33.95/mo
$28.95/mo
$23.95/mo
$20.95/mo

Per month / user
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Unlimited Calling within the US/CA

Free Local and Toll-Free Number

Top Rated Mobile App

Video and Audio Meetings

Team Collaboration

Unlimited Business SMS

Enterprise

As low as

$27.95 Information icon
 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$44.95/mo
$39.95/mo
$34.95/mo
$31.95/mo
$42.95/mo
$37.95/mo
$32.95/mo
$29.95/mo
$40.95/mo
$35.95/mo
$30.95/mo
$27.95/mo

Per month / user
Get a quote right arrow icon Test Drive Nextiva

All Professional features PLUS

CRM & Business Integrations

Real-Time Voice Analytics

Call Recording

Got pricing questions?

Work from anywhere with Nextiva’s office phone service.

Commercial Voice
Voice

Nextiva’s business phone service lets you make and receive phone calls over the internet. It’s got all the calling features you’ve ever wanted.

Commercial Video
Video

Get HD voice and video conferencing on your computer and mobile phone. Also, use screen sharing to collaborate in real time.

Commercial Texting
Texting

Send unlimited text messages via your business phone number. Available inside our small business phone service or enterprise VoIP system.

Commercial Faxing
Faxing

Send online faxes from your PC or mobile device. Every fax is encrypted and delivered to your inbox. Free yourself from the fax machine.

Timely notifications. Better phone calls.

Let your cell phone double as a personal and business phone line. Get the Nextiva mobile app on your iOS or Android device.

Instantly connect your business phone number and set up caller ID, call waiting, and even hold music. Take our business VoIP desktop app out for a spin, too.

Commercial Timely Nofications
Commercial PBX

Give your existing PBX superpowers.

Not ready to spend on a new VoIP phone system? Phone service providers like Nextiva connect your existing PBX system to the internet.

No new equipment or service disruptions. Get all the upsides of traditional office phone service in the cloud.

Call management for
your remote office.

With a cloud phone solution, your small business or enterprise has the freedom to stay nimble. Get one-click conference calling, a sleek smartphone app, call transferring, and other advanced features.

Our unified communications platform has built-in CRM, call center, and multi-line customer support software.

Commercial Call Management
Commercial Quality

HD call quality without breaking the bank.

Compared to traditional office phone service, save up to 60% by switching to Nextiva’s cloud-based business phone service.

With VoIP, you pay per phone line and not per desk phone. The more users, the lower your business communication software bill.

Business calls are better with our powerful features.

Auto attendant

Call recording

Advanced voicemail

Unlimited calling

Local & toll-free numbers

Call routing

Call forwarding

Software integrations

Buffalo Bills testimonial
Nextiva gives us unparalleled reliability and security. They ensure our phones are always working and serving our fans’ and organization’s needs.
Dan Evans
VP of Technology Buffalo Bills
Orthodontic Experts Ltd. testimonial
With Nextiva, we can monitor call flow in real-time, along with agent coverage, and I can easily make changes to my call flow in minutes instead of hours.
Roman Voytsekhovskiy
Support Center Manager, Orthodontic Experts Ltd.
Response Crisis Center testimonial
Our remote capability has made a tremendous difference for us. If not for our switch to Nextiva, we would not be up and running nearly as well as we are.
Meryl Cassidy
Executive Director, Response Crisis Center
Trust badge icon Trusted by forward-thinking companies. See why.

Your customers are on the other end. Hear them in HD.

Commercial Desk Phones
VoIP desk phones
  • Superior call quality for all phone calls.
  • Three-way conferencing and multi-line support.
  • Ideal for home offices with an internet connection.
  • Wi-Fi-enabled cordless or VoIP desk phones for your business.
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Commercial Conference Phones
Conference phones
  • Sleek, easy-to-use conference phones.
  • Extended vocal range and built-in noise reduction.
  • Optional Wi-Fi and Bluetooth connectivity.
  • Intuitive call-handling features on a touchscreen display.
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Commercial App
Nextiva App
  • iOS- and Android-compatible.
  • HD voice with enterprise-grade call quality.
  • Advanced call controls in the palm of your hand.
  • One-click meetings from your cell phone.
See the Nextiva App right arrow icon

Office phone service FAQs

How do I set up my business phone system?

One of the reasons our customers love us is because it’s so easy to get started with our Voice over Internet Protocol (VoIP) service:

  • Test your network and internet connection.
  • Invest in the right VoIP hardware.
  • Get a business phone number.
  • Set up your VoIP phone system.
  • Test your new VoIP lines.
  • Train your staff on Nextiva’s office phone system features.

We’ve tested everything and hand-picked a catalog of high-quality desk phones and hardware.

Plus, our basic small business VoIP plan starts at just $20/user per month. It has all the features a growing business needs — business text messaging, call logs, 99.999% uptime, and more.

Follow these steps, plug in your phones, and get started!

How do I get (or port) a business phone number?

Appear more professional and reinforce buying confidence with a business phone number. The best part? All you need is an internet connection.

Here are ten distinct steps to get a business phone number on your cell phone:

  • Choose your business number: local, vanity, or toll-free phone numbers.
  • If you already have a business number, begin the porting process to Nextiva.
  • Install the Nextiva App.
  • Log into your admin dashboard.
  • Set your business hours.
  • Configure team extensions and voicemail.
  • Design your call flows.
  • Enable advanced call routing and auto attendants.
  • Forward calls to toll-free and local numbers.
  • Turn on custom greetings and call recording.
  • Build a conference bridge.

How reliable is a VoIP phone system?

The short answer is modern cloud VoIP systems are extremely reliable, so long as you don’t have a power outage.

You might also want to consider other factors like:

  • Uptime — the percentage of time that a provider is online and is functioning. Nextiva provides customers with 99.999% uptime. This means that service may not be available for about six minutes a year.
  • Security: Call encryption is a newer enhancement to VoIP. Through TLS and SRTP, data exchanged between SIP phones and the cloud PBX are encrypted.
  • HD voice codecs offer twice as much bandwidth, which means everyone can hear a wider range of sound in every call.
  • Built-in redundancy ensures that your calls stay online even through network interruptions like jitter.

Does Nextiva’s phone service offer 1-800 numbers?

There’s no doubt that virtual phone numbers are more beneficial than traditional landline numbers.

They work for small businesses with remote staff as well as larger companies who need to manage communication in their call centers.

Most business phone service providers (Nextiva included) offer a range of virtual numbers:

Local phone numbers – These numbers are based in certain geographic areas, also known as rate centers or area codes.

Toll-free numbers – These are special numbers that start with 800, 888, 866, and others that allow people to call it without any tolls or add-on fees.

Vanity numbers – These numbers are the catchy, memorable numbers like 1-800-FLOWERS. You would want to purchase these and port them in.

Does Nextiva sell or lease VoIP phones?

Both! With Nextiva, you can choose to buy or rent many top-performing VoIP phones that work perfectly with your office phone system.

We offer many VoIP devices to purchase or lease, including desk phones, cordless phones, conference phones, and headsets.

The best part is that we pre-configure the devices, so you can use them instantly.

How does Nextiva help companies work remotely?

Nextiva offers a complete platform that enables people to work from home with its audio conferencing and VoIP solutions.

Here are some of the ways Nextiva helps people work from anywhere:

  • Virtual Phone System - Manage your company’s phone system over the internet while keeping your staff connected.
  • Conference Calling - Dial in to connect multiple people over a phone line to participate in a conference call, so you can hold essential meetings even when people are working remotely.
  • Call Queuing - Handle more calls and answer them efficiently with call queues. Let callers hear on-hold music or announcements until the next available agent can answer their call.
  • Video Calling - You don’t need a cell phone or desk phone when you can manage calls directly from the app.
  • Advanced Features - Call analytics, call logs, customizable hold music, auto attendant, call recording, call forwarding, caller ID and more.

Zero outages in 2019 & 2020.
Commercial phone service you can trust.

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Eric Siu, CEO

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
Single Grain
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"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

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We place customer trust and data security before everything else.

  • Multi-layer security with 24/7 monitoring
  • TLS and SRTP encryption between all endpoints
  • Best-in-class session border controllers
  • SSAE 18 and ISO 27001 audited data centers
  • Innovative fraud detection and mitigation
  • Top-rated reliability with 99.999% uptime
  • Eight points of presence in the U.S.
  • Carrier-grade data centers
  • Real-time disaster recovery & call forwarding
  • Total transparency — immediate network status updates
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