Commercial phone service
for remote business.

Route inbound calls to the right teams with this intuitive UC feature. If you've ever heard, "Press 1 for Sales, Press 2 for Support," then you've used an auto attendant.

Record all calls without any hardware. Use call recordings for QA or to provide coaching opportunities for your team.

Manage voicemails from the convenience of a VoIP app. Get alerts for new voicemail messages and download, forward, or listen to them any time.

Enjoy truly unlimited calls in the United States, Canada, and Puerto Rico using VoIP. Incoming long-distance calls are free of charge, too.

Toll-free numbers let customers reach you from landlines without additional charges. Choose local numbers in any area code using our business phone service.

VoIP providers like Nextiva let you direct inbound calls to your team based on set criteria, transfer to other members, and even conference-call anyone using our app.

Protect your personal number by forwarding your incoming calls to any desk phone or mobile device. Also forward calls based on business hours, holidays, or caller ID.

We know your teams may rely on critical tools like Salesforce or Microsoft Dynamics to stay in the loop. Our business phone service now connects with all your favorite apps.

One of the reasons our customers love us is because it’s so easy to get started with our Voice over Internet Protocol (VoIP) service:

• Test your network and internet connection
• Invest in the right VoIP hardware
• Get a business phone number
• Set up your VoIP phone system
• Test your new VoIP lines
• Train your staff on Nextiva's office phone system features

We’ve tested everything and hand-picked a catalog of high-quality desk phones and hardware.

Plus, our basic small business VoIP plan starts at just $20/user per month. It has all the features a growing business needs — business text messaging, call logs, 99.999% uptime, and more.

Follow these steps, plug in your phones, and get started!

It's easy to transfer phone numbers to Nextiva through a process known as porting. Porting lets you move your phone number to a new VoIP provider.

You can transfer any number you use, including:

• Landline numbers
• Wireless/cell phone numbers
• Virtual numbers (Google Voice, TextNow, etc.)
• VoIP phone numbers
• Toll-free numbers

Nextiva handles everything related to moving your phone numbers over. All you need to do is submit a letter of authorization online. Our porting team will advise you of the port-in date. From there, you can begin receiving calls through Nextiva's cloud phone system instantly.

Transferring business phone numbers will take approximately 2–4 weeks, depending on the previous carrier. In the meantime, you can use temporary numbers.

Watch this short video to see how to transfer your phone numbers to Nextiva:

The short answer is modern cloud VoIP systems are extremely reliable, so long as you don’t have a power outage.

You might also want to consider other factors like:

• Uptime — the percentage of time that a provider is online and is functioning. Nextiva provides customers with 99.999% uptime. This means that service may not be available for about six minutes a year.
• Security — Call encryption is a newer enhancement to VoIP. Through TLS and SRTP, data exchanged between SIP phones and the cloud PBX are encrypted.
• HD voice codecs offer twice as much bandwidth, which means everyone can hear a wider range of sound in every call.
• Built-in redundancy ensures that your calls stay online even through network interruptions like jitter.

There’s no doubt that virtual phone numbers are more beneficial than traditional landline numbers.

They work for small businesses with remote staff as well as larger companies who need to manage communication in their call centers.

Most business phone service providers (Nextiva included) offer a range of virtual numbers:

Local phone numbers — These numbers are based in certain geographic areas, also known as rate centers or area codes.

Toll-free numbers — These are special numbers that start with 800, 888, 866, and others that allow people to call it without any tolls or add-on fees.

Vanity numbers — These numbers are the catchy, memorable numbers like 1-800-FLOWERS. You would want to purchase these and port them in.

Both! With Nextiva, you can choose to buy or rent many top-performing VoIP phones that work perfectly with your office phone system.

We offer many VoIP devices to purchase or lease, including desk phones, cordless phones, conference phones, and headsets.

The best part is that we pre-configure the devices, so you can use them instantly.

Nextiva offers a complete platform that enables people to work from home with its audio conferencing and VoIP solutions.

Here are some of the ways Nextiva helps people work from anywhere:

• Virtual Phone System — Manage your company’s phone system over the internet while keeping your staff connected.
• Conference Calling — Dial in to connect multiple people over a phone line to participate in a conference call, so you can hold essential meetings even when people are working remotely.
• Call Queuing — Handle more calls and answer them efficiently with call queues. Let callers hear on-hold music or announcements until the next available agent can answer their call.
• Video Calling — You don’t need a cell phone or desk phone when you can manage calls directly from the app.
• Advanced Features — Call analytics, call logs, customizable hold music, auto attendant, call recording, call forwarding, caller ID and more.