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The best business phone
service at the best prices.

Zero outages in 2019. Now that's peace of mind.
Run your business in the cloud, starting at $20.

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Business Phone Service
Courtney Steele, Teres Nail Bar
After 8 years of being with Nextiva, their customer service still blows me away. Courtney Steele, Teres Nail Bar Proudly using Nextiva since 2012
phone service pricing
Pricing & Packages

Your search for business phone service is over.

Business Phone Service Pricing — honest, affordable, simple.

Pricing
Month to Month
Contract
Users
Enterprise
Starts at
$30
/mo per user
Get started
Pro
Starts at
$25
/mo per user
Get started
Basic
Starts at
$20
/mo per user
Get started
VoIP Phone Service
Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Free Online Faxing
Text Messaging / SMS  
Nextiva App  
Professionally Recorded Greeting  
Unlimited Conference Calls  
Call Recording    
Voicemail to Text Delivery    
Voice Analytics    
Sales CRM Features
Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management
Custom Fields    
Reporting / Analytics    
Service CRM Features
Advanced Roles & Permissions
Call Pop
Case Status & Priority Management
Automatically Links Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports  
Custom Dashboards    
Survey Features  
Mobile Friendliness  
Survey Templates  
Branding & Customization  
Survey Shortlinks  
Email Notifications  
Survey Analytics  
Question Skip Logic    
Survey Scheduling    
Spam Protection    
Custom Landing Pages    
Live Chat Features    
Automatic Case Creation    
Chat Transfer    
Chat Scheduling    
Chat History    
Customized Chat    
Round-Robin Distribution    
Offline Chat    
Unlimited Chat    
Analytics Features
Customer Database
Standard Reports
User & Team Performance  
Custom Reports  
Virtual Database Builder    
Custom Dashboards    
1-4
Users
5-19
Users
20-99
Users
+100
Users
Month to Month
Contract
Enterprise
Starts at
$30
/mo per user
Get started
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
  • Call Recording
  • Voicemail to Text Delivery
  • Voice Analytics
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
  • Custom Fields
  • Reporting / Analytics
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
  • Custom Dashboards
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
  • Question Skip Logic
  • Survey Scheduling
  • Spam Protection
  • Custom Landing Pages
Live Chat Features
  • Automatic Case Creation
  • Chat Transfer
  • Chat Scheduling
  • Chat History
  • Customized Chat
  • Round-Robin Distribution
  • Offline Chat
  • Unlimited Chat
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
  • Visual Database Builder
  • Custom Dashboards
Pro
Starts at
$25
/mo per user
Get started
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
Basic
Starts at
$20
/mo per user
Get started
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
Analytics Features
  • Customer Database
  • Standard Reports

VoIP Features that perfectly match your business needs

Nextiva App

Nextiva App

Get the Nextiva desktop app or Android / iOS app on your mobile device. Start chatting with your teams and customers with a fast internet connection!

Business Text Messaging

Text Messaging

Send texts from your WiFi-enabled mobile phone or desktop. Get unlimited texting to and from your business phone number.

Auto attendant for business

Auto Attendant

Let Nextiva's auto attendant feature streamline your call routing. You can also apply call forwarding to your auto attendant.

Voicemail to email for business

Voicemail to Email

Now it’s easy to listen to voicemail messages on the go from your email account. Listen to call recordings on your mobile app, laptop, or desktop.

Business Call Queuing

Call Queuing

Route phone calls to the right department with Nextiva's phone solution. Instantly turn on call waiting, voicemail, and call forwarding for incoming calls.

Business Phone Unlimited Calling

Unlimited Calling

No per-minute charges when you place calls to the United States and Canada. Get advanced features like unlimited conference calling, faxing, and SMS messages.

Grow faster with business phone service

Get started
Dave loves Nextiva

We get amazing reliability and peace of mind with Nextiva. We’re not going anywhere else. We’re very happy where we are."

Rich Sparkman, Director of Technology - Shelby American
Business Phone Service Benefits
Benefits

Unbeatable benefits with unmatched reliability

Business Phone Service Scalability
Scalability

Need more phone lines? Modify your preferences and toggle features in minutes!

Business Phone Service Reliability
Reliability

Rest assured that your phone service is backed by a redundant network with 99.999% uptime.

Low Cost Phone Service
Surprisingly Affordable

Slash your current business phone bill by ~60%. The best virtual phone features can now be yours.

Cloud Based Phone Service
Cloud-Based PBX

Make calls and manage your phone system from anywhere. Goodbye, landlines. Hello, productivity!

Amazing Service
Amazing Service

Receive the best support from our 100% in-house team. Your business needs are our top priority.

Affordable Phone Service
Honest Pricing

Choose from VoIP service starting at $20/mo per user. Budget-friendly plans for everyone.

Desk

Powerful communication tools right on your desk.

Desk Phones
Learn more

Cordless

Freedom to roam. Without losing any of the power.

Cordless Phones
Learn more

Conference

Bring your whole team together.

Conference Phones
Learn more

Adapters

Transition your traditional systems into the future.

Adapters
Learn more

Business Phone Service FAQs

How do I get a business phone number?

  • Scope out the different types of business phone numbers — local numbers, vanity, and toll-free numbers.
  • Evaluate how many phone lines you'll need.
  • Choose your business phone number(s) based on your location and service provider reliability.
  • Add extensions
  • Think about other advanced features business VoIP you may need — call forwarding, long-distance calling, and real-time analytics, for example.

How much does it cost to get a business phone line?

A business phone line can cost anywhere from $20 per month to $30 per month per user. However, here are some other factors to consider before you buy your business phone system:
  • Pricing factors
  • Cost per user
  • Types of business phone systems
  • Advanced features

How do I connect my mobile phone to Nextiva's business phone service?

Download the Nextiva mobile app for Android or iOS to your smartphone and log in to your business phone system.

Can I use my current desk phone with VoIP?

Yes, you can. Using your current desk phone is extremely easy as long as you have a/an:
  • VoIP adapter
  • Network with router
  • Ethernet cable
  • Stable internet connection
  • VoIP phone service provider like Nextiva

Yup. Zero outages in 2019. Phone service you can trust.

Dave loves Nextiva
Dave | with Nextiva since 2008

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