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The best business phone
service at the best prices.

Zero outages in 2019. Now that's peace of mind.
Run your business in the cloud, starting at $20.

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Business Phone Service
4.6 4.6 out of 5
4.6 4.6 out of 5
4.5 4.5 out of 5
5.0 5 out of 5
Courtney Steele, Teres Nail Bar
After 8 years of being with Nextiva, their customer service still blows me away. Courtney Steele, Teres Nail Bar Proudly using Nextiva since 2012
phone service pricing
Pricing & Packages

Your search for business phone service is over.

Business Phone Service Pricing — honest, affordable, simple.

Basic

Business Phone Service
As low as

$20

 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
Compare All Features
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Our most popular package

Pro

Business Phone Service
As low as

$25

 
PRO Monthly
PRO 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$38/mo
$35/mo
$30/mo
$28/mo
$36/mo
$32/mo
$28/mo
$26/mo
$33/mo
$30/mo
$26/mo
$25/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
Compare All Features
Get started

Enterprise

Business Phone Service
As low as

$30

 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
  • Analyze Your Business
  • Chat Live on Your Website
Compare All Features
Get started

Compare popular features for our Business Phone Service

Communication Basic

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data

Communication Pro

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (1)
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Basic database tools
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics

Communication Enterprise

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (3)
    • Call recording
    • Voicemail with text delivery
    • Voice analytics
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
    • Custom account and contact fields
    • Account analytics
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
    • Custom Dashboards
    • Advanced roles and permissions
    • Multiple SLA policies
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Advanced database tools
    • Custom Dashboards
    • Advanced Analytics
    • Advanced, flexible database
    • NextDB (database administration)
    • Visual database builder
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics
    • Question & page skip logic
    • Survey scheduling
    • Secure surveys
    • Custom landing pages
    • Redirect upon submit
    • Allow/Restrict IPs
    • Export survey results
  • Chat Live on Your Website
    • Automatic case creation
    • Scheduling
    • Tab notification of unread customer message
    • Unlimited departments
    • Chat history
    • Shortcuts
    • Transfer chat
    • Round-robin distribution
    • Multiple administrators
    • Offline chat
    • Custom chat limits (per user, per department)
    • Avatars
    • Unlimited chat instances (queue creation)
    • Queue limit
    • Chat builder
    • Chat customization

VoIP Features that perfectly match your business needs

Nextiva App

Nextiva App

Get the Nextiva desktop app or Android / iOS app on your mobile device. Start chatting with your teams and customers with a fast internet connection!

Business Text Messaging

Text Messaging

Send texts from your WiFi-enabled mobile phone or desktop. Get unlimited texting to and from your business phone number.

Auto attendant for business

Auto Attendant

Let Nextiva's auto attendant feature streamline your call routing. You can also apply call forwarding to your auto attendant.

Voicemail to email for business

Voicemail to Email

Now it’s easy to listen to voicemail messages on the go from your email account. Listen to call recordings on your mobile app, laptop, or desktop.

Business Call Queuing

Call Queuing

Route phone calls to the right department with Nextiva's phone solution. Instantly turn on call waiting, voicemail, and call forwarding for incoming calls.

Business Phone Unlimited Calling

Unlimited Calling

No per-minute charges when you place calls to the United States and Canada. Get advanced features like unlimited conference calling, faxing, and SMS messages.

Grow faster with business phone service

Get started

We get amazing reliability and peace of mind with Nextiva. We’re not going anywhere else. We’re very happy where we are."

Rich Sparkman, Director of Technology - Shelby American
Business Phone Service Benefits
Benefits

Unbeatable benefits with unmatched reliability

Business Phone Service Scalability
Scalability

Need more phone lines? Modify your preferences and toggle features in minutes!

Business Phone Service Reliability
Reliability

Always stay connected with our highly redundant network. Get a guaranteed 99.999% uptime 24/7.

Low Cost Phone Service
Surprisingly Affordable

Slash your current business phone bill by ~60%. The best virtual phone features can now be yours.

Cloud Based Phone Service
Cloud-Based PBX

Make calls and manage your phone system from anywhere. Goodbye, landlines. Hello, productivity!

Amazing Service
Amazing Service

Receive the best support from our 100% in-house team. Your business needs are our top priority.

Affordable Phone Service
Honest Pricing

Choose from VoIP service starting at $20/mo per user. Budget-friendly plans for everyone.

Desk

Powerful communication tools right on your desk.

Desk Phones
Learn more

Cordless

Freedom to roam. Without losing any of the power.

Cordless Phones
Learn more

Conference

Bring your whole team together.

Conference Phones
Learn more

Adapters

Transition your traditional systems into the future.

Adapters
Learn more

Business Phone Service FAQs

How do I get a business phone number?

  • Scope out the different types of business phone numbers — local numbers, vanity, and toll-free numbers.
  • Evaluate how many phone lines you'll need.
  • Choose your business phone number(s) based on your location and service provider reliability.
  • Add extensions
  • Think about other advanced features business VoIP you may need — call forwarding, long-distance calling, and real-time analytics, for example.

How much does it cost to get a business phone line?

A business phone line can cost anywhere from $20 per month to $30 per month per user. However, here are some other factors to consider before you buy your business phone system:
  • Pricing factors
  • Cost per user
  • Types of business phone systems
  • Advanced features

How do I connect my mobile phone to Nextiva's business phone service?

Download the Nextiva mobile app for Android or iOS to your smartphone and log in to your business phone system.

Can I use my current desk phone with VoIP?

Yes, you can. Using your current desk phone is extremely easy as long as you have a/an:
  • VoIP adapter
  • Network with router
  • Ethernet cable
  • Stable internet connection
  • VoIP phone service provider like Nextiva

Yup. Zero outages in 2019. Phone service you can trust.

 
Dave | with Nextiva since 2008

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