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The best business phone
service at the best prices.

Small business? Enterprise? Nextiva's VoIP phone service is for everyone. Starting at $20

Plans and pricing Get started

Get the highest return on investment with Nextiva’s business phone system. Trusted by popular brands worldwide.

Pricing & Packages

Your search for business phone service is over.

Business Phone Service pricing — honest, affordable, simple.

Basic

Business Phone Service

As low as

$20

BASIC Monthly

BASIC 36 mo. agreement

PREPAY 12 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$35/mo

$30/mo

$26/mo

$24/mo

$33/mo

$28/mo

$24/mo

$22/mo

$30/mo

$26/mo

$22/mo

$20/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams

Compare All Features

Get started

Our most popular package

Pro

Business Phone Service

As low as

$25

PRO Monthly

PRO 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$38/mo

$35/mo

$30/mo

$28/mo

$36/mo

$32/mo

$28/mo

$26/mo

$33/mo

$30/mo

$26/mo

$25/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers

Compare All Features

Get started

Enterprise

Business Phone Service

As low as

$30

ENTERPRISE Monthly

ENTERPRISE 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$55/mo

$45/mo

$40/mo

$35/mo

$50/mo

$42/mo

$38/mo

$32/mo

$45/mo

$40/mo

$32/mo

$30/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers
Analyze Your Business
Chat Live on Your Website

Compare All Features

Get started

Compare popular features for our Business Phone Service

Communication Basic

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
Analyze Your Business
- Standard Reports
- Central source for customer data

Communication Pro

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Unlimited SMS messages
- Professionally recorded greeting (1)
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Basic database tools
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics

Communication Enterprise

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Unlimited SMS messages
- Professionally recorded greeting (3)
- Call recording
- Voicemail with text delivery
- Voice analytics
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
- Custom account and contact fields
- Account analytics
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
- Custom Dashboards
- Advanced roles and permissions
- Multiple SLA policies
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Advanced database tools
- Custom Dashboards
- Advanced Analytics
- Advanced, flexible database
- NextDB (database administration)
- Visual database builder
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics
- Question & page skip logic
- Survey scheduling
- Secure surveys
- Custom landing pages
- Redirect upon submit
- Allow/Restrict IPs
- Export survey results
Chat Live on Your Website
- Automatic case creation
- Proactive chat
- Scheduling
- Tab notification of unread customer message
- Unlimited departments
- Chat history
- Shortcuts
- Transfer chat
- Round-robin distribution
- Multiple administrators
- Offline chat
- Custom chat limits (per user, per department)
- Avatars
- Unlimited chat instances (queue creation)
- Queue limit
- Chat builder
- Chat customization

VoIP Features that perfectly match your business needs

Nextiva App

Get the Nextiva desktop app or Android / iOS app on your mobile device. Start chatting with your teams and customers with a fast internet connection!

Text Messaging

Send texts from your WiFi-enabled mobile phone or desktop. Get unlimited texting to and from your business phone number.

Auto Attendant

Let Nextiva's auto attendant feature streamline your call routing. You can also apply call forwarding to your auto attendant.

Voicemail to Email

Now it’s easy to listen to voicemail messages on the go from your email account. Listen to call recordings on your mobile app, laptop, or desktop.

Call Queuing

Route phone calls to the right department with Nextiva's phone solution. Instantly turn on call waiting, voicemail, and call forwarding for incoming calls.

Unlimited Calling

No per-minute charges when you place calls to the United States and Canada. Get advanced features like unlimited conference calling, faxing, and SMS messages.

Want business phone service with powerful calling features?

Get started

We get that availability and reliability through Nextiva. We’re not going to go anywhere. We’re very happy where we are."

Rich Sparkman, Director of Technology - Shelby American Read Rich's story

Benefits

Unbeatable benefits with unmatched reliability

Scalability

Need more phone lines? Modify your preferences and toggle features in minutes!

Reliability

Always stay connected with our highly redundant network. Get a guaranteed 99.999% uptime 24/7.

Surprisingly Affordable

Slash your current business phone bill by ~60%. The best virtual phone features can now be yours.

Cloud-Based PBX

Make calls and manage your phone system from anywhere. Goodbye, landlines. Hello, productivity!

Amazing Service

Receive the best support from our 100% in-house team. Your business needs are our top priority.

Honest Pricing

Choose from VoIP service starting at $20/mo per user. Budget-friendly plans for everyone.

Desk

Powerful communication tools right on your desk.

Learn more

Cordless

Freedom to roam. Without losing any of the power.

Learn more

Conference

Bring your whole team together.

Learn more

Adapters

Transition your traditional systems into the future.

Learn more

Have more questions? We’re here for you

How do I get a business phone number?

Scope out the different types of business phone numbers — local numbers, vanity, and toll-free numbers.
Evaluate how many phone lines you'll need.
Choose your business phone number(s) based on your location and service provider reliability.
Add extensions
Think about other advanced features business VoIP you may need — call forwarding, long-distance calling, and real-time analytics, for example.

How much does it cost to get a business phone line?

A business phone line can cost anywhere from $20 per month to $30 per month per user. However, here are some other factors to consider before you buy your business phone system:

Pricing factors
Cost per user
Types of business phone systems
Advanced features

How do I connect my mobile phone to Nextiva's business phone service?

Download the Nextiva mobile app for Android or iOS to your smartphone and log in to your business phone system.

Can I use my current desk phone with VoIP?

Yes, you can. Using your current desk phone is extremely easy as long as you have a/an:

VoIP adapter
Network with router
Ethernet cable
Stable internet connection
VoIP phone service provider like Nextiva

Get business phone service in the Business Communication Suite.

Our most popular plan

Everything You Need

Business Communication Suite

One suite. Limitless growth.

Get our top-rated business phone service then integrate it with our most popular products. You'll get access to everything — Voice, Customer Engagement (CRM), Team Collaboration, and more. Get everything together in one affordable package

View the suite

Want to learn more about business phone service?

Chat with an expert

See what else you can do better with Nextiva.

We've got your back.

We don’t call it “Amazing Service” for nothing. Our award-winning, friendly, support HUMANS are all based in-house and ready to help you and your growing business.

Joe D. | with Nextiva since 2018

Call Us

(800) 799-0600

Kelly B. | with Nextiva since 2017

Email Us

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Heidi A. | with Nextiva since 2018

Live Chat

Chat now

We're committed to your growth and empowering you to run a successful business. We promise to back you up and be there when you need us. No pressure to purchase anything.

Hate filling out forms?
Just talk to a real human.

Chat now Call (800) 799-0600

We'd like to know you better so we can serve you better.

We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.

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System Status

The best business phone service at the best prices.

Pricing & Packages

Your search for business phone service is over.

Business Phone Service pricing — honest, affordable, simple.

Basic

$20

Pro

$25

Enterprise

$30

Compare popular features for our Business Phone Service

Communication Basic

Communication Pro

Communication Enterprise

VoIP Features that perfectly match your business needs

Nextiva App

Text Messaging

Auto Attendant

Voicemail to Email

Call Queuing

Unlimited Calling

Want business phone service with powerful calling features?

We get that availability and reliability through Nextiva. We’re not going to go anywhere. We’re very happy where we are."

Benefits

Unbeatable benefits with unmatched reliability

Scalability

Reliability

Surprisingly Affordable

Cloud-Based PBX

Amazing Service

Honest Pricing

Desk

Cordless

Conference

Adapters

Have more questions? We’re here for you

How do I get a business phone number?

How much does it cost to get a business phone line?

How do I connect my mobile phone to Nextiva's business phone service?

Can I use my current desk phone with VoIP?

Get business phone service in the Business Communication Suite.

Business Communication Suite

One suite. Limitless growth.

Want to learn more about business phone service?

See what else you can do better with Nextiva.

We've got your back.

Call Us

Email Us

Live Chat

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

See how Nextiva will transform the way you communicate.

The best business phone
service at the best prices.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.

See how Nextiva will transform
the way you communicate.