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Business Phone Service

Business Phone Service

$20.00

Built for a growing business at any stage - startup or enterprise.

Conan
Taco Bell
DirectBuy
Buffalo Sabres
Nothing Bundt Cakes
Ashley Furniture
phone service pricing
Pricing & Packages

Your search for business phone service is over.

Business Phone Service Pricing

Basic

Business Phone Service
As low as

$20

 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
Compare All Features

Pro

Business Phone Service
As low as

$25

 
PRO Monthly
PRO 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$38/mo
$35/mo
$30/mo
$28/mo
$36/mo
$32/mo
$28/mo
$26/mo
$33/mo
$30/mo
$26/mo
$25/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
Compare All Features

Enterprise

Business Phone Service
As low as

$30

 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
  • Analyze Your Business
  • Chat Live on Your Website
Compare All Features

Compare our most popular features for the Business Communication Suite

Includes everything in the Customer Relationship Suite

Communication Basic

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data

Communication Pro

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (1)
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Basic database tools
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics

Communication Enterprise

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (3)
    • Call recording
    • Voicemail with text delivery
    • Voice analytics
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
    • Custom account and contact fields
    • Account analytics
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
    • Custom Dashboards
    • Advanced roles and permissions
    • Multiple SLA policies
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Advanced database tools
    • Custom Dashboards
    • Advanced Analytics
    • Advanced, flexible database
    • NextDB (database administration)
    • Visual database builder
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics
    • Question & page skip logic
    • Survey scheduling
    • Secure surveys
    • Custom landing pages
    • Redirect upon submit
    • Allow/Restrict IPs
    • Export survey results
  • Chat Live on Your Website
    • Automatic case creation
    • Proactive chat
    • Scheduling
    • Tab notification of unread customer message
    • Unlimited departments
    • Chat history
    • Shortcuts
    • Transfer chat
    • Round-robin distribution
    • Multiple administrators
    • Offline chat
    • Custom chat limits (per user, per department)
    • Avatars
    • Unlimited chat instances (queue creation)
    • Queue limit
    • Chat builder
    • Chat customization

Features that make staying connected easy.

Nextiva App

Nextiva App

Stay connected with your customers, employees, and partners directly from your mobile device - no matter where you are

Business Text Messaging

Text Messaging

Manage teams and employees by sending and receiving business text messages through the Nextiva app

Auto attendant for business

Auto Attendant

Instant automated greeting that lets callers choose the person ordepartment they are trying to reach

Voicemail to email for business

Voicemail to Email

Access your voicemail messages from a single source, your email account, from anywhere your business takes you

Business Call Queuing

Call Queuing

Organize employees, teams, and departments into queues so that callers will be routed to the next available company representative in the selected queue

Business Phone Unlimited Calling

Unlimited Calling

No per-minute charges or limits when you place calls to the United States and Canada

Next Level Phone Service

Ready to take your phone service to the next level?

Get started

We get that availability and reliability through Nextiva. We’re not going to go anywhere. We’re very happy where we are."

Rich Sparkman, Director of Technology - Shelby American Read Rich's story
Business Phone Service Benefits
Benefits

See the ways your business can benefit from our service.

Business Phone Service Scalability
Scalability

Modify your preferences and toggle features in minutes. Don't compromise on scale or flexibility.

Business Phone Service Reliability
Reliability

Always stay connected with our highly redundant network. Get a guaranteed 99.999% uptime 24/7.

Low Cost Phone Service
Low Cost

Slash your current business phone bill by almost 50%. Also get add-on features at no extra cost.

Cloud Based Phone Service
Cloud-Based

Make calls and manage your phone system from anywhere. Have one phone system for all your teams.

Amazing Service
Amazing Service

Receive the best support from our 100% in-house team every step of the way.

Affordable Phone Service
Honest Pricing

We price our suites to make them affordable to every business. We want you to grow.

Communication without boundaries.

Nextiva lets you choose your preferred communication method to keep in touch with each of your colleagues and clients.

business phone service diagram

Place a phone call from any device and it can display as your office phone number

Engage in one-on-one HD video calls with users across the country

Instant messages and chat rooms give you a convenient text option

8 Nextiva Data Centers

The most reliable
business phone service

Our highly reliable network means 99.999% uptime for your business

8 points of presence located in strategic locations across the entire U.S.

Our carrier-grade data centers provide 99.999% uptime

Our data centers are also SSAE 16 certified and SOC II audited

Support a remote workforce & virtual employees.

Nextiva's business phone service allows you to monitor and modify your employees' communication, regardless of where they are located.

An online control panel allows you to manage calls, employees and locations

Improve employee productivity and efficiently staff your office

Quickly swap and transfer phone calls between onsite and remote location

Manage Your Communications from Anywhere

Utilize your business phone service's online dashboard to instantly monitor the pulse of your business throughout the workday.

Manage your dashboard on any Internet browser or mobile device

Identify bottlenecks, availability issues, and employee productivity

Manage all of your incoming and outgoing phone calls with one simple click

Want to learn more about business phone service?

See what else you can do better with Nextiva.

We've got your back.

We don’t call it “Amazing Service” for nothing. Our award-winning, friendly, support HUMANS are all based in-house and ready to help you and your growing business.

Mark C. | with Nextiva since 2018
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Allison D. | with Nextiva since 2018
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Stefany V. | with Nextiva since 2018
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We're committed to your growth and empowering you to run a successful business. We promise to back you up and be there when you need us. No pressure to purchase anything.


Contact an Amazing Service
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See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
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the way you communicate.

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(800) 799-0600

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(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


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See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
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(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.

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