Helpful call screening terms

Number Screening

The process that examines the caller ID to determine if a call is accepted or rejected.


Do Not Call Registry

An opt-out list maintained by the Federal Trade Commission (FTC) for consumers that do not wish to receive telemarketing calls.


Anonymous Call Rejection

A cloud PBX provider like Nextiva can implement a hard block on anonymous calls and can notify them why they are rejected.


Call Blocking

Call blocking stops inbound calls from select numbers from reaching your phones.


Robocalls

Automated phone calls with a recorded message that plays when the phone is answered.


Caller ID

The phone number of the incoming caller that is displayed in a number format.


Selective Call Appearance

This feature allows you to permit calls from certain phone numbers with optional business hours and holiday criteria.


Selective Call Rejection

Reject inbound calls from certain phone numbers with optional business hours and holiday criteria.


Call Forwarding

You can direct calls to another business phone number or voicemail based on predefined criteria.