Setting up selective call rejection

Automatically send calls to the users voicemail based on a specified schedule and phone number(s). 

Choose the image that looks most like your screen once logged in.

 

Setting up selective call rejection

From the NextOS admin home page, select Users > Actions > Voice Settings > Call Routing > Selective call rejection.

Enter a description and choose a schedule to activate the user’s selective call rejection. 

You can also choose conditions for specific phone numbers, including any private or unavailable numbers.

 

 

Setting up selective call rejection

From the Nextiva voice admin dashboard, hover over Users > Manage Users > select the user > Routing > Selective Call Rejection.

Click the plus (+) icon to add a condition. Enter a description and choose a schedule to activate the user’s selective call rejection. 

You can also choose conditions for specific phone numbers, including any private or unavailable numbers.

Need additional help? Click here.
Updated on September 14, 2021

Was this article helpful?

How can we help you?
Our team is ready to answer any questions you may have.
Mark C. | with Nextiva since 2018
Nicole S. | with Nextiva since 2018
Stefany V. | with Nextiva since 2018
General support Number transfers

Don't need live help? Submit a ticket instead.