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Cut the cord with traditional phone service. Obliterate costly phone bills. VoIP powers your business communication with an internet connection.
Business phone systems like Nextiva use Voice over Internet Protocol (VoIP) to power your phone calls. Use a high-speed internet connection to make and receive calls from mobile devices or a desktop app. Stay ahead of the competition with a cloud-based virtual phone system.
Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.
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Digital features:
Turn prospects and visitors into customers and provide customer service on your website by engaging in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction.
Support and sell using social messaging capabilities including Facebook Messenger, Instagram DM, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.
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Everything in Digital, plus:
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.
Send and receive SMS text messages from your business phone number using the desktop and mobile app.
Collaborate face-to-face with video meetings. Engage in sidebar chats and record for future reference.
Get on the same page by sharing your screen during a video call or exchanging key files.
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”
Create amazing customer experiences across all channels including chatbot and an inbound call center. Add Nextiva voice service to your MS Teams and gather insights via advanced reporting.
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Everything in Core, plus:
Manage high-volume inbound calls and use voice prompts to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.
Give your business a professional edge by offering a universal, non-local, toll-free number.
Move your business forward with insight gained from data found within your voice analytics.
Ensure a premium voice calling experience by integrating Nextiva’s reliable and clear voice solution into your Microsoft Teams workflow.
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.
Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including advanced routing with an interactive voice bot, agent skills-based routing, data dips, and supervisor assist.
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Everything in Engage, plus:
Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.
Increase efficiency and collaboration by connecting agents and supervisors in a single interface.
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.
Increase productivity when AI takes call notes for you in real time and creates an automatic summary of the conversation.
Business VoIP has many advantages over traditional landline or private branch exchange (PBX) phones. Lower costs and flexibility make it ideal for businesses large and small.
Easy and fast VoIP phone system setup.
Mobile app to access your business phone service on your smartphone.
Get voicemails delivered right to your email inbox.
50+ advanced calling features at your fingertips.
Superior call quality using HD voice technology.
Select area codes out of the local area and toll-free VoIP phone numbers.
99.999% uptime with enterprise-grade reliability.
Infinite scalability to grow out of your existing PBX.
Secure and encrypted business communication via TLS and SRTP.
Route inbound calls to the right teams quickly with this professional phone system feature. If you've ever heard, "Press 1 for Sales, Press 2 for Support," then you've used an auto attendant.
Even if you’re on the phone, incoming calls can wait on hold (with hold music) until you can answer. Also announce special offers via recorded messages to drive sales.
Get HD voice and video conferencing on your computer and mobile phone. Also use screen sharing to collaborate in real time. Join online meetings in just one click.
Engage customers with business text messaging using your internet phone service. Open up a new channel to chat with your teams and customers from anywhere or any device.
Record all calls without any hardware. Use call recordings for QA or to provide coaching opportunities for your team. Access your recordings for up to six months.
VoIP providers like Nextiva let you direct inbound calls to your team based on set criteria, transfer to other members, and even adapt to your business hours.
Increase your productivity by listening to your voicemail messages directly from your email inbox. If you can read your email, you can hear your voicemail.
No more long-distance or toll charges to speak with your customers. Enjoy truly unlimited calls in the United States, Canada, and Puerto Rico using VoIP.
Small business owners have many options for their company’s phone service. Nextiva is the best internet phone service for value, advanced features, customer support, and pricing.
It’s everything your business needs — an auto-attendant, call forwarding, call management, custom caller ID, faxing, and more.
Nextiva also remains the highest-rated VoIP service provider by customers on GetVoIP.
A phone number says a lot about your company.
It’s easy to get a business phone number from Nextiva. While setting up your phone system, you can pick out one or more phone numbers for your company. It’s interactive, so you provide a location, and you can pick out your new phone numbers in seconds.
Watch this short video to see how to get a business phone number:
If you need time to think about it, you can select a new business phone number while speaking with one of our cloud communication experts. Reach us via online chat or dialing 800-799-0600. Rest assured that you can change your number later if you want.
Already have a number? We can move your phone numbers over through a process known as porting. We'll guide you through every step, so it goes through without a hitch. All you need is a recent phone bill and permission to port your number.
Setting up internet phone service is not much different than plugging in your telephone. All you need is a high-speed internet connection.
If you have a desk phone, you plug in the internet cable and power cord in the back of the phone, and it will set itself up.
If you don’t have a VoIP phone, no problem. Download the NextivaONE App, sign in, and begin taking calls.
As for internet speeds, you’ll need 100 kbps of bandwidth per phone line. A modest 10 Mbps connection supports approximately 100 phone lines.
No, you don’t need a hard-wired phone to make and receive calls. You can use your existing desk phones or choose to purchase pre-configured VoIP devices from us.
Alternatively, Nextiva’s VoIP solution has softphone capabilities that allow users to take calls in the office or while working remotely. Use it on your Windows, Mac, iOS, and Android devices.
For internet phone service to work, you will need a VoIP service provider. Nextiva is one such provider that companies use for their entire business communications.
We handle the call routing and connect your business VoIP phone to the person you’re trying to reach.
Most VoIP providers also offer calling features like predictive dialing, call waiting, and conference calling for call center users.
Yes, you can use any phone number with Nextiva’s internet phone service. The process of transferring phone numbers is known as porting. You can port landline, toll-free, cell phone, virtual, and VoIP numbers.
Nextiva provides this complimentary service with every account. We'll guide you through every step to ensure you transfer your number successfully.
Watch this short video to learn how to use your existing phone numbers with Nextiva:
To get a new business phone number, you can choose them during account setup. Nextiva accounts also get a toll-free phone number at no charge.
(800) 983-4289
Get a personalized demo
A demo that matches your business needs
Customized
Tailored exactly to your business (we do our research).
Fully assisted
Our product team will personally answer your questions.
Quick and simple
Personalized, specific, clear, and to the point – you’re busy!
Nextiva has developed a solution for the future: One platform, one workspace, zero friction.
Tomas
Gorny,
Founder and CEO of Nextiva
We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.
Fill in your info and we'll come prepared - spoiler, we do our research.
