Microsoft Teams is a well-loved platform, but when it comes to calling, 85% of Teams users pick another phone system.

Why? Because when it comes to calling, especially external calls and business contacts, quality matters. Most businesses find Teams calling plans lacking in functionality, quality, and support once their business requirements outgrow the basics package.

You need quality cloud calling you can rely on. Enter Nextiva’s Integration for MS Teams.

Yes, Nextiva can integrate with Microsoft Teams so you can make and receive high-quality calls while using your familiar Teams experience. All you need to know is your MS Teams license and then the integration is quite simple.

Nextiva Business Phone for Teams is cloud based and fully scalable – it grows as your business grows. And, because Nextiva uses direct routing integration with Microsoft Teams, users have more functionality, better connectivity, and superior call quality.

Nextiva’s direct routing method is native to Teams which means integration is easy, enabling businesses to keep their existing phone service provider with no workflow interruption - users won’t skip a beat.

The integration allows your to boost your MS Teams investment with the #1 rated business phone service on the market. It’s easy to set up, easy to use, and you’ll have access to Nextiva’s award-winning cloud phone capabilities directly within your Microsoft Teams.

Calling features you’ll love about our Microsoft Teams integration:

• 100% native Teams user experience
• Make and receive calls from within Teams
• No apps to download, no browser plug-ins and zero training
• Works with Teams on app, browser, and mobile devices
• Voicemail
• Call recording
• Call history
• Easy to set up and manage
• Robust call analytics and reporting
• Keep existing Nextiva numbers, handsets, routing, CRM integrations, and call center functionality

Why should I integrate Microsoft Teams and Nextiva?

Competition’s tough. Whether with suppliers, customers or potential customers, communication is crucial, and quality is the key. As part of Microsoft 365, Teams is the primary collaboration hub for employees in organizations around the world making it imperative that users be able to make and receive global calls right from the native Teams dialer.

However, Teams’ lack of functionality, call quality and support (once outgrown, creates a service quality gap when used in a standalone capacity. Nextiva fills this gap seamlessly, easily and cost effectively by augmenting Teams with its industry-leading business phone system and second-to-none, Amazing® customer service.

If you have Microsoft Teams and want to elevate your calls, Nextiva can help. See pricing and talk to a Nextiva expert to learn all the ways Nextiva can increase the effectiveness and quality of your communications.