85% of Teams users pick another phone system.

Go beyond hello and goodbye

Best-loved capabilities include call routing, call flow, call groups, advanced call analytics, voicemail, call recording, transcription, call history, analytics, and reporting.

Keep the same look and feel

With Nextiva Business Phone for Teams, when you make and receive calls, you get the familiar Teams’ experience — no fumbling around trying to figure out a new tool.

Rely on Nextiva’s Amazing Service

You’ll love our onboarding team and friendly support pros available by phone, email, or webchat.

Add the #1 rated business phone service.

Start right away

No apps to download. No training necessary. Keep existing Nextiva numbers, handsets, routing, CRM integrations, and call center functionality.


System requirements

  • No software to download and no browser plug-in to install.

  • A Microsoft Office 365 license that supports direct routing is required (available from Microsoft).

  • Includes the Teams integration and Nextiva’s business phone service.

Nextiva Business Phone for Microsoft Teams FAQs

Nextiva uses what Microsoft calls “Direct Routing” integration to ensure the best call quality, functionality, and performance. The Direct Routing method is native to Teams so integration is easy and users won’t skip a beat.

Nextiva's expert customer success team will be your hands-on guide during setup. The integration process is easy and you’ll be up and running in no time.

Yes, when you click to call in Teams, Teams will simply make the call through Nextiva’s cloud service.

Yes, the integration works on your browser, desktop app, and mobile Microsoft Teams app.

Yes, we provide a solution that integrates our contact center offerings directly into Teams.

Nextiva does not sell Microsoft licenses but we can help guide you to the right Microsoft resources you need to select a license.