How to set up a three-way call
VoIP Desk Phone
1 Establish a call with the first caller and inform them you will place them on hold.
2 Press the conference button, which is abbreviated "CONF" on most phones.
3 Dial the phone number of the second person.
4 After they answer, press the conference button again to merge the calls.
Nextiva App for Windows and macOS
1 Establish a call with the first caller with the Nextiva App and inform them you will place them on hold.
2 Desktop app: Tap the "..." button to expand a menu and select Conference.
3 Type the name of the person you wish to dial. Tap their name.
4 Press the Call button to initiate the call.
5 When ready, press the button with two arrows to merge the calls.
Nextiva App for iOS and Android
1 Establish a call with the first caller with the Nextiva App and inform them you will place them on hold.
2 Tap the Add Call button and dial the second party. Wait until after the person answers.
3 Press the "..." button to expand a menu and choose the Merge call option.
