How to set up a three-way call

VoIP Desk Phone

1 Establish a call with the first caller and inform them you will place them on hold.

2 Press the conference button, which is abbreviated "CONF" on most phones.

3 Dial the phone number of the second person.

4 After they answer, press the conference button again to merge the calls.

Nextiva App for Windows and macOS

1 Establish a call with the first caller with the Nextiva App and inform them you will place them on hold.

2 Desktop app: Tap the "..." button to expand a menu and select Conference.

3 Type the name of the person you wish to dial. Tap their name.

4 Press the Call button to initiate the call.

5 When ready, press the button with two arrows to merge the calls.

Nextiva App for iOS and Android

1 Establish a call with the first caller with the Nextiva App and inform them you will place them on hold.

2 Tap the Add Call button and dial the second party. Wait until after the person answers.

3 Press the "..." button to expand a menu and choose the Merge call option.

All phones supplied by Nextiva support three-way calling. Check out Nextiva’s support articles for steps for your device.