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Survey Features

Collect customer feedback to learn how to serve them better.

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VoIP
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CRM
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Live Chat
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Survey
Features

Survey
Features

Collect customer feedback to learn how to serve them better.

Highly targeted customer surveys help you engage with your customers and improve your business.

Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement.

See what your customers are thinking in real-time. Yes, you can watch your survey results LIVE and build Custom Reports to view data the way you want.

Customize your surveys to make them look and feel like your brand.

Use the collected data to enhance business experiences, like:

  • Customer & Employee Satisfaction Rates
  • Market Research
  • Event Planning

Learn how happy employees are with your business through the use of surveys to help retain them and to guide you on how to improve the customer service they provide.

If employees are not happy, nobody’s happy.

Before investing your money into development, make sure you really know what your customers want by collecting marketing research with surveys.

Get the feedback you need from event attendees (employees & customers), to plan successful, seamless events that only get better over time.

Make better business decisions.

A Multi-Purpose Tool

Use online survey software in many ways to make better-informed decisions across your entire business.

A testimonial infographic that reads 82% of customers are happy with their support calls

Customer Satisfaction

Know how your customers feel about your company and the team members they interact with.

A testimonial infographic that reads 74% wish they could order more products online

Market Research

Before you invest money in development, find out what customers want.

A testimonial infographic that reads 95% of employees are happy with their benefits

Employee Satisfaction

Learn how happy your employees are and what you can do to retain and engage them better.

A testimonial infographic that reads 68% of attendees want a longer product demo

Event Planning

Get feedback from attendees to plan successful, seamless events that get better and better over time.

Powerful survey features to
enhance your customer experience.

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Dave | with Nextiva since 2008

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