A Year in Review: 2017 at Nextiva

January 2, 2018 4 min read

Nicole Small

Nicole Small

Tech Jobs in Phoenix | Nextiva Careers

2017 will be remembered as a banner year at Nextiva. We made innovative strides towards our mission of helping businesses achieve better communications and improve their customer experience. As pioneers in the cloud-communications arena, we are always working diligently on new technologies to accelerate business for our customers. We launched NextOS, the highly anticipated all-in-one communications solution. We upheld our commitment to education with our annual conference, NextCon, and continued to devote ourselves to providing Amazing Service, all of which culminated in widespread press coverage, unprecedented hiring, and significant charitable contributions.

Image of Nextiva in 2017

Let’s take a look:


NextOS, the future of Nextiva’s business communications services, was revealed at NextCon. Interactive demos and hands-on learning opportunities were available to attendees. Tomas Gorny introduced the platform in his keynote speech, offering tips for better customer experiences and streamlined communications. He said “VoIP is to Nextiva as books were to Amazon.”

A set of Nextiva customers is now using NextOS in beta, and we’re excited to launch the product in 2018.

Customer Experience Business Tips

Press Coverage

Watch Out for These 10 Unicorns in 2017” said Shama Hyder in her article that lists the tech stars that would make their mark in 2017. NextOS, our latest product, made it on GetVoIP’s list of The 10 Most Innovative Cloud Communication Products of 2017, and Nextiva was named one of Inc. Magazine’s 20 Tech Innovators to Watch in 2018 as we move into the new year. In addition, Nextiva was recognized as an Aragon Research Hot Vendor in 2017, and was recently profiled in a Frost & Sullivan report to help professionals in their search for a business phone service. This is all thanks to our unwavering commitment to creating the best solutions in cloud-based communications.

As an immigrant who truly achieved the American Dream, Tomas Gorny, Nextiva CEO, is known for his entrepreneurial journey. We’re proud to see him in the news from Forbes USA to Forbes Poland, and everything in between. This year, Tomas was named Arizona’s Top Tech CEO.

Tomas was profiled in A Kid Born Behind The Iron Curtain Builds Tools For Capitalists And A $110m Company, Nextiva, a Forbes piece that covers his startup past that led him to Nextiva. As a successful entrepreneur and CEO, he enjoys sharing his advice as highlighted in These 11 Lessons from Nextiva CEO Tomas Gorny Will Make You a Better Entrepreneur.

Image of Nextiva in 2017


With more than 800 attendees, including Nextiva customers, partners, and entrepreneurs from across the country, NextCon 2017 was a smashing success. Over the course of three days we saw professionals become customer engagement masters and learn valuable skills to help boost their bottom lines. NextCon attendees were treated to a private Bret Michaels concert, and the conference itself benefitted Bret Michaels’ Life Rocks Foundation.

Image of Nextiva in 2017

Nextiva Cares

2017 was a big year for Nextiva Cares. Each month, Nextiva partners with a local non-profit organization whereby employees donate their time, skills, and/or financial contributions. This year we partnered with our local Saint Mary’s Food Bank, Phoenix Children’s Hospital, the Arizona Humane Society, the ALS foundation, and many others. At NextCon, we were able to raise $25,220 for Bret Michaels’ Life Rocks Foundation.

It was also our third year supporting the ALS Association Arizona Chapter and Toys for Tots. 2017 was Nextiva’s first year supporting Central Arizona Shelter Services (CASS) to help the homeless community in Phoenix.

Image of Nextiva in 2017

Team Growth and Nextiva’s Amazing Culture

Nextiva’s team went from 600 to more than 750 team members in this year alone. In the coming months we aim to double the size of some teams as we expand.

This year was full of fun events and surprises for our team, including the Amazing Bowl, our annual flag football tournament. We celebrated our 9th successful year in business with Spirit Week, enjoyed a private screening of Star Wars: The Last Jedi, and attended the Great Nextiva Picnic with family and friends. In October, we held our annual company party to honor our top employees and dance the night away.

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Amazing Service

Our dedication to Amazing Service is at the core of everything we do at Nextiva, and 2017 was no different. We saw countless social media posts praising our team, and we published a number of new case studies with our happy customers. Forbes covered Nextiva’s Amazing service in 5 Ways To Build a Great Customer Service Team, and we couldn’t be more proud.

2017 was a year of growth and innovation, and we’re excited to see what 2018 has to offer. Check out the video below to see more of 2017!

Nicole Small


Nicole Small

Nicole Small is a former marketing communications manager for Nextiva and is passionate about growth, company culture, and the promise of Amazing Service. Outside of marketing, Nicole enjoys cooking easy and healthy recipes, taking care of the office plants, and hanging out with her cat.

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