Another key benefit to the Nextiva system is the Nextiva App, which allows employees to access their business phone from a smartphone, tablet or personal computer. Use of this app helps access to conference calls, voicemail to email, call recording and many more PBX features offered within the Nextiva system. Easily assisting business, Nextiva is able to port most existing phone numbers over to any company system helping to make switches, additions and other changes immediate and seamless.
Then there is the Nextiva platform which is easy to use and allows management of users, features and billing from anywhere. The entire company Nextiva account is handled by the appropriate department no matter their location, with only the requirement of an internet browser or mobile device. With the use of the Nextiva platform the company is able to monitor real-time activity, spot patterns, compare call data and create custom business reports to help analyze company-wide business trends. Also, in the case of questions or requests the Nextiva support team is always available both with live technical support and customer service as well as incredible how-to tutorial videos.
The reliable Nextiva system ensures business continuity and automatically reroutes calls to predefined phone numbered, even in the event of power outages and natural disasters. The Nextiva system works for any company to help make sure that no calls are missed, ever.
Nextiva's own security also works for the safety of all customer data, making sure that only authorized traffic ever enters the Nextiva cloud. Security is a Nextiva priority and will always be so. Also, in multiple Nextiva data centers, the highest, 24/7 security is maintained at every location. While only approved employees have access to the centers and the network, there is no reason for any VoIP customer to question the safety of the information of their company or customers, ever.
Amazing Service® is the foundation or base of the Nextiva system. Amazing Service® is promised and provided to every customer at all times. Therefore, Nextiva support is always available to answer questions and requests, ensuring customer calls are always answered by the 2nd ring. The Nextiva team is here for all customer service and support needs. Quality!