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Tampa's Top Business VoIP Phone Systems

Nextiva is your all-inclusive business communication system to help you manage phone calls, online meetings, instant messaging, paperless faxing, and more.

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Providing Tampa VoIP Solutions for Ten Years

VoIP provides Tampa businesses with all the communication tools they need, with the benefits of the cloud and without the expense or complexity of legacy phone systems. Nextiva is easy to set up and use, can provide significant savings, and is easily scalable as your business moves or grows. Three levels of plans and pricing allow you to choose the package that’s right for you. You’ll never need multiple vendors again, and you can say goodbye to having to work at your desk.

AMAZING SERVICE

A friendly, real person who is based in-house will answer your service calls whenever you need.

UNTETHERED FREEDOM

Untether yourself from your desk. Serve your customers any time, from anywhere in the world.

SAVE SERIOUS MONEY

With old landline phone systems, there’s a lot of equipment to buy and upgrade whenever you grow or move. Not with Nextiva. We can save businesses up to 60% off traditional Tampa telephone systems.

VoIP Coverage in Tampa, FL

Nextiva is one of the most reliable business phone systems Tampa residents can choose. We offer our customers 99.999% uptime, which means Tampa gets the most reliable coverage it’s possible for the city to get. We can offer this high standard of service because we’ve been in business nationwide since 2008, and we’ve invested significantly into redundant carrier-grade servers. We have seven points of presence with investments planned for two more.

This is important for businesses in Tampa, where severe weather can be a common occurrence. Frequent thunderstorms in this area and the threat of hurricanes or other weather emergencies make business phones in Tampa, FL vulnerable to being knocked out by loss of power. Coupled with tremendous population growth in the Tampa area over recent years, there are a lot of customers here. No business wants to lose income because their communication system is out of commission.

Areas We Cover for VoIP

Unlike outdated phone systems, Nextiva covers the Tampa area and beyond. We understand that businesses are set up differently in today’s world than they used to be. Many businesses employ remote workers. Whether your team is remote across the state or all in one central location, our coverage goes wherever you need it to. Here is a starting list of surrounding areas we cover:

Apollo Beach
Brandon
Bloomingdale
Citrus Park
Clearwater
Dunedin
Fish Hawk
Gulfport
Holiday
Largo
Mango
New Port Richey
Palm Harbor
Seminole
Spring Hill
St. Petersburg
Tarpon Springs
Trinity
Valrico
Westchase
Zephyrhills

Tampa VoIP Plans

Phone service is, of course, part of any Nextiva plan. But we place collaborative solutions at the core of all of our plans by providing our customers with a unified platform that is easily managed from one device. Many key features are built right into our Business Communication Basic plan, but we have two other levels as well add-ons so that our customers can easily access the technology they need.

Basic

Business Phone Service

As low as

$20

BASIC Monthly

BASIC 36 mo. agreement

PREPAY 12 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$35/mo

$30/mo

$26/mo

$24/mo

$33/mo

$28/mo

$24/mo

$22/mo

$30/mo

$26/mo

$22/mo

$20/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams

Compare All Features

Get started

Our most popular package

Pro

Business Phone Service

As low as

$25

PRO Monthly

PRO 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$38/mo

$35/mo

$30/mo

$28/mo

$36/mo

$32/mo

$28/mo

$26/mo

$33/mo

$30/mo

$26/mo

$25/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers

Compare All Features

Get started

Enterprise

Business Phone Service

As low as

$30

ENTERPRISE Monthly

ENTERPRISE 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$55/mo

$45/mo

$40/mo

$35/mo

$50/mo

$42/mo

$38/mo

$32/mo

$45/mo

$40/mo

$32/mo

$30/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers
Analyze Your Business
Chat Live on Your Website

Compare All Features

Get started

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
Analyze Your Business
- Standard Reports
- Central source for customer data

Communication Pro

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Basic database tools
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics

Communication Enterprise

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting (3)
- Call recording
- Voicemail with text delivery
- Voice analytics
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
- Custom account and contact fields
- Account analytics
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
- Custom Dashboards
- Advanced roles and permissions
- Multiple SLA policies
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Advanced database tools
- Custom Dashboards
- Advanced Analytics
- Advanced, flexible database
- NextDB (database administration)
- Visual database builder
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics
- Question & page skip logic
- Survey scheduling
- Secure surveys
- Custom landing pages
- Redirect upon submit
- Allow/Restrict IPs
- Export survey results
Chat Live on Your Website
- Automatic case creation
- Scheduling
- Tab notification of unread customer message
- Unlimited departments
- Chat history
- Shortcuts
- Transfer chat
- Round-robin distribution
- Multiple administrators
- Offline chat
- Custom chat limits (per user, per department)
- Avatars
- Unlimited chat instances (queue creation)
- Queue limit
- Chat builder
- Chat customization

THE NEXTIVA DIFFERENCE

Nextiva is known for our award-winning customer support. You can get VoIP service from other providers, but they aren’t award-winning or as committed to satisfying our customers as we are. We’re constantly innovating, and our customers get the benefit of that in the form of the most technologically advanced VoIP service it’s possible to get.

AMAZING SERVICE

We advertise our system as being incredibly easy to use, but that doesn’t mean we don’t offer support when you need it. We offer customer service by chat, phone, and email, and we also have a rich knowledge base for those who want to be able to help themselves on their own time. The support center includes video tutorials, detailed usage guides, and FAQs. If you don’t find what you need there, call an agent and enjoy very brief hold times whenever you call.

COLLABORATION

Nextiva’s team collaboration features are built directly into our platform. You can eliminate delays in workflow by providing your employees with video conferencing and even paperless faxing.

INNOVATION

When we introduced our NextOS platform in 2017, it was a game changer for simplifying business communications and improving the overall customer experience. It’s just the first of many innovative decisions we’re making to always bring you the best.

Nationally recognized customer expressing their appreciation for Nextiva's local business phone systems

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

See how Nextiva will transform the way you communicate.

All of our product offerings are designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service, Nextiva serves more than 100,000 businesses across the United States in cities like Tampa and anywhere else your business happens to be.

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Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Tampa's Top Business VoIP Phone Systems

Providing Tampa VoIP Solutions for Ten Years

VoIP Coverage in Tampa, FL

Areas We Cover for VoIP

Tampa VoIP Plans

Basic

$20

Pro

$25

Enterprise

$30

Compare our most popular features

Communication Basic

Communication Pro

Communication Enterprise

See how Nextiva will transform the way you communicate.