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Tampa's Top Business VoIP Phone Systems

Nextiva is your all-inclusive business communication system to help you manage phone calls, online meetings, instant messaging, paperless faxing, and more.

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Providing Tampa VoIP Solutions for Ten Years

VoIP provides Tampa businesses with all the communication tools they need, with the benefits of the cloud and without the expense or complexity of legacy phone systems. Nextiva is easy to set up and use, can provide significant savings, and is easily scalable as your business moves or grows. Three levels of plans and pricing allow you to choose the package that’s right for you. You’ll never need multiple vendors again, and you can say goodbye to having to work at your desk.

AMAZING SERVICE

A friendly, real person who is based in-house will answer your service calls whenever you need.

UNTETHERED FREEDOM

Untether yourself from your desk. Serve your customers any time, from anywhere in the world.

SAVE SERIOUS MONEY

With old landline phone systems, there’s a lot of equipment to buy and upgrade whenever you grow or move. Not with Nextiva. We can save businesses up to 60% off traditional Tampa telephone systems.

VoIP Coverage in Tampa, FL

Nextiva is one of the most reliable business phone systems Tampa residents can choose. We offer our customers 99.999% uptime, which means Tampa gets the most reliable coverage it’s possible for the city to get. We can offer this high standard of service because we’ve been in business nationwide since 2008, and we’ve invested significantly into redundant carrier-grade servers. We have seven points of presence with investments planned for two more.

This is important for businesses in Tampa, where severe weather can be a common occurrence. Frequent thunderstorms in this area and the threat of hurricanes or other weather emergencies make business phones in Tampa, FL vulnerable to being knocked out by loss of power. Coupled with tremendous population growth in the Tampa area over recent years, there are a lot of customers here. No business wants to lose income because their communication system is out of commission.

Areas We Cover for VoIP

Unlike outdated phone systems, Nextiva covers the Tampa area and beyond. We understand that businesses are set up differently in today’s world than they used to be. Many businesses employ remote workers. Whether your team is remote across the state or all in one central location, our coverage goes wherever you need it to. Here is a starting list of surrounding areas we cover:

Apollo Beach
Brandon
Bloomingdale
Citrus Park
Clearwater
Dunedin
Fish Hawk
Gulfport
Holiday
Largo
Mango
New Port Richey
Palm Harbor
Seminole
Spring Hill
St. Petersburg
Tarpon Springs
Trinity
Valrico
Westchase
Zephyrhills

Tampa VoIP Plans

Phone service is, of course, part of any Nextiva plan. But we place collaborative solutions at the core of all of our plans by providing our customers with a unified platform that is easily managed from one device. Many key features are built right into our Business Communication Basic plan, but we have two other levels as well add-ons so that our customers can easily access the technology they need.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

THE NEXTIVA DIFFERENCE

Nextiva is known for our award-winning customer support. You can get VoIP service from other providers, but they aren’t award-winning or as committed to satisfying our customers as we are. We’re constantly innovating, and our customers get the benefit of that in the form of the most technologically advanced VoIP service it’s possible to get.

AMAZING SERVICE

We advertise our system as being incredibly easy to use, but that doesn’t mean we don’t offer support when you need it. We offer customer service by chat, phone, and email, and we also have a rich knowledge base for those who want to be able to help themselves on their own time. The support center includes video tutorials, detailed usage guides, and FAQs. If you don’t find what you need there, call an agent and enjoy very brief hold times whenever you call.

COLLABORATION

Nextiva’s team collaboration features are built directly into our platform. You can eliminate delays in workflow by providing your employees with video conferencing and even paperless faxing.

INNOVATION

When we introduced our NextOS platform in 2017, it was a game changer for simplifying business communications and improving the overall customer experience. It’s just the first of many innovative decisions we’re making to always bring you the best.

Nationally recognized customer expressing their appreciation for Nextiva's local business phone systems

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

See how Nextiva will transform the way you communicate.

All of our product offerings are designed to simplify the way businesses communicate. Founded in 2006 on the principle of Amazing Service, Nextiva serves more than 100,000 businesses across the United States in cities like Tampa and anywhere else your business happens to be.

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Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Tampa's Top Business VoIP Phone Systems

Providing Tampa VoIP Solutions for Ten Years

VoIP Coverage in Tampa, FL

Areas We Cover for VoIP

Tampa VoIP Plans

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

See how Nextiva will transform the way you communicate.