San Jose Business VoIP Phone Systems

If you’re ready to start or expand your business phone systems in San Jose, CA, you’ve come to the right place. Nextiva is a trusted provider of voice over IP cloud-based business phone systems to businesses of all sizes. Your company can now seamlessly and easily communicate with little investment.

We've Got San Jose Covered

Nextiva has served large and small businesses across the country since 2008. We understand that managing your phone calls, faxes, video conferencing and instant messaging is an important part of effectively running your business. We also understand that your business may or may not be just you. Whether you’re a solopreneur working out of a home office or you’re the tip of your team’s iceberg, you can count on Nextiva’s San Jose phone systems to deliver the reliability and features you need.

Commercial telephone systems can be set up in multiple ways with ease. Nextiva’s core commitment is for quality customer service and reliable, scalable plans that work for all businesses. Nextiva’s VoIP services require no extra equipment. Start answering calls from your smartphone, tablet, or desktop computer no matter where in the world you are when you answer the phone.

NO DOWNTIME
Traditional phone services are vulnerable to power outages. Not Nextiva’s. Calls can be routed anywhere, including your cell phone. And your messages will forward even if the internet is down.
BEAT THE COMPETITION
Other businesses will use outdated POTS phone technology. Why should you? Nextiva’s engineers are always working to make our products better than they already are.
TEAM COLLABORATION
Whether your business is just you or you rely on instant access to your whole team, Nextiva’s ability to connect employees over one easy-to-manage system makes communication easy.

VoIP Coverage in San Jose, CA

Nextiva is the most reliable phone systems San Jose-based businesses can choose from. Nextiva has built its business reputation on high-quality services for businesses with little to no interruptions — our customers enjoy 99.999% uptime. Your San Jose-based business will receive the most reliable coverage it’s possible to get.

California has a well-known reputation for being a hot spot for technology related businesses, and San Jose is at the top of that list. Can you imagine a tech business with phone service, instant messaging, faxing and conferencing that doesn’t work? Luckily you won’t have to.

As tech has triggered uninterrupted growth in this part of California, Nextiva has built a business providing uninterrupted phone service. You can count on Nextiva to provide the reliable, scalable business VoIP San Jose businesses expect and need.

We’ve set up our network to be highly redundant, which means no downtime for you. Our carrier-grade data centers provide 99.999% uptime. We work hard to earn your trust in our services.

Areas We Cover for VoIP

Businesses seeking business phones in San Jose, CA may think they are limited to only telephone systems that an office has already been set up for. This is not the case! The ease and convenience of VoIP allows businesses to set up phone service wherever they are, whether they are in a major metropolitan area or not. Nextiva’s phone service will cover you no matter where you are in California. No copper phone lines required!

While Nextiva covers major residential hubs such as San Jose, we also cover the entire greater metropolitan area such as the following:

  • Almaden Valley
  • Berryessa
  • Blossom Valley
  • Buena Vista
  • Burbank
  • Campbell
  • Cambrian Park
  • East San Jose
  • Evergreen
  • Los Gatos
  • Milpitas
  • North Valley
  • Rose Garden
  • Santa Teresa
  • Saratoga
  • West San Jose
  • Willow Glen
  • West San Jose

San Jose Business Phone Service Plans

San Jose businesses’ needs will vary primarily based on the size of the business. We understand this and have built our services around flexible, convenient and scalable plans that allow you to choose from the features that work for you. Nextiva Business Communication is available in three service plans — Basic, Pro, and Enterprise. Each plan differs in price, features, and the number of employees using the system. This makes our system highly customizable and easy to grow as your business needs change.

Digital

$20 $25
$25 Save 20%
/user/mo
Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

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Digital features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

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    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk

Core

$30 $35
$35 Save 40%
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

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Core features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

    Tooltip icon
    Website live chat
  • Check icon

    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

    Tooltip icon
    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

    Tooltip icon
    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk
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    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

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    Inbound & Outbound Voice
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    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

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    Business SMS
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Video meetings
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Screenshare & file share
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    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

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    Call routing and queueing

Engage

$40 $50
$50 Save 44%
/user/mo
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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

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Everything in Core, plus:

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    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

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    Advanced IVR
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

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    Toll-free number and minutes
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    Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

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    Advanced reporting
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    Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

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    Core integrations
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

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    Website chatbot

Power Suite

$60 $75
$75 Save 44%
/user/mo
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For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

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Everything in Engage, plus:

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    Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

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    Inbound call center
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    Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

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    Intelligent Virtual Assistant
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    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

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    Intelligent skills routing
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    Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

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    Unified team interface
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    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

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    Supervisor dashboard
THE NEXTIVA DIFFERENCE
Business phone service in San Jose, CA depends on reliable uptime and convenient tools such as voicemail-to-email, video conferencing, virtual faxing, shared calls, and more. We’ve developed our plans to include robust calling, collaboration and mobile features that small and large businesses need and want.
DESKTOP APP
Nextiva’s desktop app allows you and your team to collaborate from anywhere. Face-to-face meetings are possible no matter where you are. The app is also the hub for real-time analytics and other management tools that are available from one admin portal.
UNIFIED COMMUNICATIONS
Experience true unification through seamless VoIP tools. Instant messaging, virtual meetings, voice calling, high-definition audio and video, cloud PBX (a private telephone network), one phone number, and faxing. And all of this is accessible from any device.
INTEGRATIONS
Our VoIP phone system works with your favorite apps including Office 365, Salesforce, G Suite, Skype, Twitter and Zendesk.
MOBILITY
Complete business phone mobility is possible with Nextiva. It doesn’t matter whether you’re at your desk or on the road. Your phone and related services are available from any device. Transfer and swap calls between devices with one click.
SCALABILITY
VoIP is scalable and portable. Start with our basic plan. As your business grows, the phone system can be increased, with extensions added quickly and without cost. The system can also move with you.
RELIABILITY
VoIP is the smart venture for businesses on the edge. Enjoy crisp, reliable VoIP call quality 24/7. Nextiva’s service is so reliable that we were voted “Enterprise VoIP Company of the Year” in 2017.
Nextiva's customer telling how they feel about our business phone services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

See how Nextiva will transform the way you communicate.

Nextiva provides cloud-based communications and collaboration solutions designed to simplify the way businesses communicate. We’ve grown our business since our founding in 2008, and we want to help you grow yours. Hundreds of thousands of businesses throughout the United States trust us. We’d love to talk with you about yours. Fill out the form below or chat now to learn more.

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