Nextiva is the premier provider of Sacramento VoIP solutions. We offer both large and small businesses affordable access to the most innovative communication tools on the market.
Nextiva has been providing business phone systems in Sacramento, CA for over ten years. Our voice plans are packed full of fantastic features and are easily customizable to suit the needs of your business. If you need anything from vFax to video conferencing, we can provide you with all the tools and information you need to get up and running. Nextiva is your one-stop-shop for business VoIP in Sacramento, CA.
Sacramento is known for its booming real estate, agricultural, and clean energy industries. Each one of these unique industries is in need of a reliable communication solution that keeps them engaged with their customers. Nextiva wants to be that partner your business can count on.
Our services are offered at a price that’s easy for even the smallest business to afford but can support the demanding needs of a large corporation. Our 99.999% uptime means that you still get your calls even if the power goes out. Still have an issue? Our team is always there to provide a helping hand when you need it. Nextiva’s nationwide service is accessible and flexible so that you get what you need when you need it.
We don’t just provide access to excellent business phones in Sacramento Metro; our reach extends nationwide so that you have access to our reliable service no matter where you are. Whether you’re 30 minutes from the center of the city or in the middle of downtown, you get the same service at the same price.
Nextiva wants every business to have access to tools that help them succeed. That’s why we’ve designed three affordable packages with our most popular features. You can choose from our Business Communication Basic, Business Communication Pro, or Business Communication Enterprise plans and quickly scale up or down should you need to. Our team can help you choose a plan that’s right for you.
Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.
Read moreDigital features:
Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most
meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok,
Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.
Read moreCore features:
Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most
meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok,
Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.
Send and receive SMS text messages from your business phone number using the desktop and mobile app.
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”
Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.
Read moreEverything in Core, plus:
Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.
Give your business a professional edge by offering a universal, non-local, toll-free number.
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.
Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.
Read moreEverything in Engage, plus:
Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.
"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."
- CHRIS HAYES | IT DIRECTOR | CONAN
Ready to make the next move? Nextiva will help. We want to keep Sacramento thriving by encouraging each business to grow. Our representatives will help you choose a solution that makes sense for your business, puts the right tools in your hands, and keeps you on budget. If you’re ready to take your business to the next level and gain access to tools that can help you refine your communication strategy, Nextiva can help. Call us today for a consultation.