Robust Features

Versatile platforms powering your business with innovation and efficiency.

The Nextiva platforms give you everything you need in one place to centralize all of your conversations and grow your business faster.

Nextiva Platform Library

73 platform capabilities

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

Nextiva is shaping the future of CX. Learn how to take your customer interactions to the next level.

Visit the blog →

And for any size business.

Navigate by company size

Grow

Small Business

Crafting success stories for entrepreneurs and small business endeavors.

Scale

Enterprise

Tailored solutions for mid-size and enterprise-level business success.

The leaders in

Deliver end-to-end personalized experiences at scale

Raleigh's Business VoIP Phone System Provider

Stay connected to your customers and your team with a VoIP phone system. Nextiva is the best cloud phone solution to move your enterprise forward.

GET A QUOTE

Providing Raleigh VoIP Solutions for over a Decade

A cloud-based communication system has many advantages. You can give all of your employees local phone numbers, regardless of where they are physically located. This increases brand recognition, fosters a greater sense of teamwork, and provides for a more unified experience for you, your employees, and your customers—all at a fraction of the cost of traditional landline phone service. It’s easier for you because the whole system can be managed from an app accessible from any device.

BUSINESS GROWTH

Forget keeping up with your competition. You can leave them far behind when you put Nextiva’s investments in next-gen technology to work for you.

ZERO DOWNTIME

Your phones keep ringing even if the power is out, and calls still forward even if the internet is down.

SIMPLIFIED MANAGEMENT

Updating call settings and adding users are a breeze with our NextOS online portal.

VoIP Coverage in Raleigh, NC

There’s a reason Nextiva is one of the most popular business phone systems in Raleigh, NC. It’s a city known for its institutions of higher learning, healthcare providers, and a plethora of arts and culture institutions, all of which rely on its communication solutions providing high-quality service at affordable prices. With a population of nearly half a million, Raleigh business owners know the importance of using a reliable service. Nextiva provides its customers with 99.999% uptime, the most reliable service in the industry.

Even though Raleigh is in a humid climate, it also has a propensity for damaging ice storms in the winter which can knock out power. During the summer, traditional Raleigh phone systems are also vulnerable to hurricanes that travel up the Atlantic Coast. With virtually no downtime in our service, and because of the seven points of presence we use for VoIP, Raleigh residents know they can count on our service to work, whether they are instant messaging with a customer in the middle of the night or hosting a video conference during peak business hours.

Areas/Cities We Cover

Reliable communication works both ways. One of the most important things about call management as the business owner is the assurance that you won’t miss calls or messages. From the customer’s standpoint, they want to know that their messages are received and heard. Unlike other business phone service in Raleigh, NC, Nextiva doesn’t just cover the population centers. Even in the following outlying areas around Raleigh, you and your team will have the most advanced features at your fingertips.

Angier
Apex
Archer Lodge
Benson
Butner
Carrboro
Cary
Chapel Hill
Clayton
Fearrington Village
Four Oaks
Fuquay-Varina
Garner
Hillsborough
Holly Springs
Knightdale
Louisburg
Morrisville
Pine Level
Rolesville
Selma
Smithfield
Wake Forest
Wendell
Youngsville
Zebulon

Raleigh Business Phone Service Plans

Nextiva provides three levels of services for business phones in Raleigh, NC. You’re sure to find the right plan you need, whether you’re starting with our just-the-basics Business Communication Basic plan, the mid-level Business Communication Pro plan, or the fully loaded Business Communication Enterprise plan. Plans start as low as $18.95 per month.

Basic

Business Phone Service

As low as

$20

BASIC Monthly

BASIC 36 mo. agreement

PREPAY 12 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$35/mo

$30/mo

$26/mo

$24/mo

$33/mo

$28/mo

$24/mo

$22/mo

$30/mo

$26/mo

$22/mo

$20/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams

Compare All Features

Get started

Our most popular package

Pro

Business Phone Service

As low as

$25

PRO Monthly

PRO 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$38/mo

$35/mo

$30/mo

$28/mo

$36/mo

$32/mo

$28/mo

$26/mo

$33/mo

$30/mo

$26/mo

$25/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers

Compare All Features

Get started

Enterprise

Business Phone Service

As low as

$30

ENTERPRISE Monthly

ENTERPRISE 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$55/mo

$45/mo

$40/mo

$35/mo

$50/mo

$42/mo

$38/mo

$32/mo

$45/mo

$40/mo

$32/mo

$30/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers
Analyze Your Business
Chat Live on Your Website

Compare All Features

Get started

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
Analyze Your Business
- Standard Reports
- Central source for customer data

Communication Pro

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Basic database tools
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics

Communication Enterprise

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting (3)
- Call recording
- Voicemail with text delivery
- Voice analytics
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
- Custom account and contact fields
- Account analytics
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
- Custom Dashboards
- Advanced roles and permissions
- Multiple SLA policies
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Advanced database tools
- Custom Dashboards
- Advanced Analytics
- Advanced, flexible database
- NextDB (database administration)
- Visual database builder
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics
- Question & page skip logic
- Survey scheduling
- Secure surveys
- Custom landing pages
- Redirect upon submit
- Allow/Restrict IPs
- Export survey results
Chat Live on Your Website
- Automatic case creation
- Scheduling
- Tab notification of unread customer message
- Unlimited departments
- Chat history
- Shortcuts
- Transfer chat
- Round-robin distribution
- Multiple administrators
- Offline chat
- Custom chat limits (per user, per department)
- Avatars
- Unlimited chat instances (queue creation)
- Queue limit
- Chat builder
- Chat customization

THE NEXTIVA DIFFERENCE

Nextiva will not only provide you and your business with the tools you need to be successful; we’ll provide you with a smooth transition to the cloud. The process is nearly transparent to your customers, as you can continue to use the phone numbers you already have. Our team offers Amazing Service to answer your questions about cloud-based communications and get your new communication suite up and running. If you ever need it, we offer great support.

COLLABORATION

The next-generation of team collaboration is here. Bring remote workers together quickly and easily, and reach your customers at any time. Getting work done has never been this fast, easy, or affordable.

INTEGRATIONS

Are you struggling with using a suite of different communication tools and trying to get them to talk to each other so you can talk to your customers? Put that worry aside with Nextiva. We integrate with the apps and tools you’re already using, or that you might want to use, such as G Suite, Salesforce, Zendesk, Office 365, Skype, and Twitter. Nextiva eliminates the need to switch between different applications to get the job done.

INSTANT MESSAGING

Yes, you can make crystal clear phone calls with Nextiva. But we also know that businesses communicate in other ways. Legacy PSTN phone systems can’t send messages for you in the middle of the night.

PAPERLESS FAXING

With cloud faxing, your business can safely and efficiently transmit information over the internet. There’s no hardware to buy or software to download. View all of your faxes on your cell phone, and print only those documents that you really need.

Customer Testimonial for Local Business Phone Services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

See how Nextiva will transform the way you communicate.

Trust Nextiva to bring the highest level of functionality and efficiency to your business communications. If you’re not sure how this works or what plan to choose, give us a call. Our team is standing by to answer your questions and help you get started.

First name

Last name

Email address

Phone

Company

Number of employees

Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time. For more information, check out our Privacy Policy

Comments

Agent Tooling

AI Use Cases

Analytics

Architecture

Intelligent Routing

Journey Orchestration

Outbound Dialing

Platform

WEM Aspect

Versatile platforms powering your business with innovation and efficiency.

See more

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Raleigh's Business VoIP Phone System Provider

Providing Raleigh VoIP Solutions for over a Decade

VoIP Coverage in Raleigh, NC

Areas/Cities We Cover

Raleigh Business Phone Service Plans

Basic

$20

Pro

$25

Enterprise

$30

Compare our most popular features

Communication Basic

Communication Pro

Communication Enterprise

See how Nextiva will transform the way you communicate.