Robust Features

Versatile platforms powering your business with innovation and efficiency.

The Nextiva platforms give you everything you need in one place to centralize all of your conversations and grow your business faster.

Nextiva Platform Library

73 platform capabilities

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

Nextiva is shaping the future of CX. Learn how to take your customer interactions to the next level.

Visit the blog →

And for any size business.

Navigate by company size

Grow

Small Business

Crafting success stories for entrepreneurs and small business endeavors.

Scale

Enterprise

Tailored solutions for mid-size and enterprise-level business success.

The leaders in

Deliver end-to-end personalized experiences at scale

Portland's Best Business VoIP Phone System for over 10 Years

As you’re starting out finding and comparing business phone service in Portland, OR, look for the one with the best customer service, the most solutions, and the most reliable performance. When you find that you’ll find Nextiva.

GET A QUOTE Learn more

We've Got Portland Covered

We are a full-service telecommunications firm with more than 10 years of experience servicing businesses across the country. Organizations large and small turn to Nextiva for our wide variety of phone service options as well as customized solutions. It doesn’t matter where your staff is located or how many people you need your phone service to work for—we have systems that are affordable and easy to use for all sizes of operations.

Nextiva provides easy and fast setup for business phone systems, video conferencing with crystal clear audio and video, and more. We believe that communications should be simple and easy to manage with a system that anyone can use. Business phone systems in Portland, OR don’t get any more affordable or easy to manage than what you’ll find with Nextiva.

EASY & FAST SETUP

Nextiva’s intuitive interface means you don’t need to get your IT worker or other staff involved. You can set it up yourself and be ready to take calls within minutes.

SERVICE YOU CAN COUNT ON

A lot of companies talk about good customer service, but it’s what we’ve built the core of our company around. That and delivering a product that actually works the way we say it does.

SEAMLESS COLLABORATION

No matter how large or small your team is, Nextiva’s suite of tools keeps everyone connected to one system, wherever they are located.

Coverage in Portland, OR

Portland has the unique position of being one of only a few cities in the country that actually has a television show about it, written about and filmed in the actual city! One of the funniest moments in the Portlandia show came in the first season where a couple is trying to sign up for a cell phone plan. As they talk with the provider, the plans get more and more complicated with each plan only offering a small part of the texting, web, data, and calls the couple wants. Luckily that’s all just a joke!

Nextiva has based our business on ensuring that Portland phone systems remain reliable and affordable (and that they provide everything you’re looking for in a business phone plan). Nextiva has 99.999% uptime, so your local business gets the most reliable coverage and plans that are affordable and flexible. Population growth in the Portland metro area has outpaced the national average for the last decade. With that much growth you have a lot of customers to reach, and we can help.

Areas/Cities We Cover

While Portland is one of the major population hubs in Oregon, there are many parts of the state that are less populated and more remote. That doesn’t matter to Nextiva. We cover all communities in Portland and throughout Oregon, no matter how small or large. So your business can be based in Portland, you could have half your team in Eugene or Salem, or the rest of your team on vacation at the coast or in the mountains and you’ll never miss a call or a chance to connect. We cover all neighborhoods of Portland as well as the following cities.

Albany
Ashland
Astoria
Bend
Beaverton
Canby
Central Point
Corvallis
Eugene
Fossil
Gladstone
Grants Pass
Gresham
Happy Valley
Hillsboro
Joseph
Keizer
La Grande
Lake Oswego
Lincoln City
Madras
McMinnville
Newport
Oakridge
Oregon City
Pleasant Hill
Prineville
Redmond
Salem
Sisters
Springfield
St. Helens
Sweet Home
The Dalles
Tigard
Tualatin
Veneta
Yachats
Wilsonville
Woodburn

Business Phone Service Plans

Unlike that episode of Portlandia where the phone business could not offer a plan that included everything they wanted, Nextiva has you covered with three different VoIP plans that grow along with your business. Smaller or new companies needing business phones in Portland, OR often start with our all-the-basics Business Communication Basic plan. For businesses that need more full-featured services such as conferencing, the Business Communication Pro plan is the most popular. The fully loaded Business Communication Enterprise plan combines those features and more, such as multiple greetings.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

THE NEXTIVA DIFFERENCE

Nextiva’s reliable and award-winning service has allowed many businesses to find peace of mind while saving significantly. Our knowledgeable staff is easy to work with for any service and support needs and will happily help you find find ways to save. Whether your business is moving or expanding and opening new offices, you can trust Nextiva to take care of all of your telecommunication system needs. Our approach to gaining your trust is to leave you satisfied with our services and save you money at the same time.

INTEGRATIONS

Your Nextiva VoIP system is easily integrated with your favorite apps that you’re either already using or you’ll want to use as your business grows. Integrations are easy with Salesforce, Twitter, Skype, Zendesk, Office 365, and G Suite.

SAVE MONEY

For Portland, VoIP is a big money saver. No copper lines are needed, and calls can be automatically routed without the need of a secretary. All this, combined with added features, can save businesses up to 60% when compared to traditional PSTN phone lines.

RELIABILITY

Traditional phone services rely on electricity to function. If there’s a weather or emergency-related outage, your phone systems won’t work. That’s not a problem with VoIP. Even if the weather knocks out phone systems for everyone else, we’ve got you covered.

FLEXIBILITY

You truly can do business anywhere with more ways to communicate than ever before. Place a call from any device, and it can display as your office number.

SCALABILITY

Our service harnesses the power of the cloud. This means your phone system will grow with you, whether you grow quickly or just have periods of high volume (such as seasonal events). Either way, your phone system will handle all of the contacts coming in.

VoIP patron praising Nextiva's business telephone service

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Request Your Quote or Consultation Now

If you’re interested in learning more about how Nextiva can help your business perform better and save money, we’re just a call away. We can work with you to recommend a solution that will fit all your business needs. Contact us now to get a free consultation.

First name

Last name

Email address

Phone

Company

Number of employees

Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time. For more information, check out our Privacy Policy

Comments

Agent Tooling

AI Use Cases

Analytics

Architecture

Intelligent Routing

Journey Orchestration

Outbound Dialing

Platform

WEM Aspect

Versatile platforms powering your business with innovation and efficiency.

See more

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Portland's Best Business VoIP Phone System for over 10 Years

We've Got Portland Covered

Coverage in Portland, OR

Areas/Cities We Cover

Business Phone Service Plans

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

Request Your Quote or Consultation Now