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Omaha's Highest-Rated Business VoIP Phone System Provider

Reduce your monthly phone bill by switching to VoIP and leverage the power, features, and flexibility of internet-based business telephone systems from Nextiva.

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Serving Omaha for Over 10 Years

Phone service is vital to businesses today, but so are other ways of communicating. With legacy landline systems, when electricity fails, so does your telephone service. Business phones in Omaha, NE are at risk of failure due to frequent thunderstorms in summer and hefty snow in winter. Omaha has a young population, and a growing workforce centered around many Fortune 500 companies that are based there. And, there are nearly one and a half million people surrounding Omaha. With so much growth and potential here, trust your Omaha-based business phone service to the one provider that won't let you down when you really need it.

Personalized Solutions

VoIP is a technology that allows you to make voice calls using a broadband internet connection. While voice calling is the core of our service, the flexibility of VoIP is a boon to businesses of all sizes. Calls can be made and answered seamlessly from anywhere or any device, whether you're in the office or not. And you can also engage your customers with instant messaging, video conferencing, and virtual faxing, so you can conduct your business however you like.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

Not in Omaha?

For businesses to communicate effectively in today's competitive environment, they need to stay connected to each other and to the customers. That means finding solutions that allow your entire team to work wherever they are, whether it means being in Omaha proper or in one of these surrounding areas. We cover them all.

Aurora
Benson
Broken Bow
Central City
Columbus
Dundee
Elkhorn
Falls City
Florence
Freemont
Gering
Hastings
Holdrege
Kearney
Lexington
Lincoln
Madison
McCook
Nebraska City
Oglalla
Plattsmouth
Seward
Sidney
St. Paul
Valley

Features/Benefits That Set Us Apart in Omaha

People choosing business phone systems in Omaha, NE will quickly discover that trusting their important business communications to the aging landline infrastructure means putting themselves at a disadvantage. If all you have is a landline and your telephone system fails, your business goes down with it. With Nextiva, your company could save up to 60% off your current monthly bills. And, you have a suite of business communication tools to choose from, all in the cloud.

A SYSTEM FOR THE WAY YOU WORK

Take your office with you with the mobile app. Through this interface you can maintain seamless contact with your team from anywhere. This includes the ability to not only make calls but also instant message, group chat, broadcast, and make conference calls.

NO NEW INVESTMENTS IN EQUIPMENT

Some organizations assume that switching to VoIP means an investment in new phones and other equipment, new phone numbers for employees, and a lot of hassle. Not so! If you already have existing PBX equipment, much of that can be reused. One of the biggest benefits of VoIP is flexibility, which allows you to use devices you already have.

MAINTAIN BUSINESS CONTINUITY

With your new Nextiva Omaha telephone systems you can use your existing phone numbers. You can even carry this number over to other connected devices. This allows your office number to show up on caller IDs, no matter what device you're calling from.

SCALES WITH YOUR BUSINESS

Expand or reduce your service in a few clicks. Adding more lines for more employees or more locations is as easy as logging into the app. Zoom your business from one office/one phone to as many remote locations as you need, with a minimal amount of expense.

FLEXIBLE PLANS FOR EVERY BUSINESS

We have three plans plus add-on features that ensure every business, regardless of their size, gets the tools they need. The Business Communication Basic plan starts at only $20.00 per month with no set up fees, unlimited calling, and unlimited virtual faxing.

EASY TO USE

Our system has a clean, intuitive interface where you can easily manage users and features. You get more control with less hassle -- and you can do it all from anywhere in the world.

“Nextiva Support is unbelievable…they help me immediately and solve my problems right away.“

- Jeff Bratschie | Franchise Director of Operations | Stanley Steemer

Unified Communication Through
the NextOS Platform

Other Omaha phone systems connect their system to other tools that their customers have to use to collect data. We struggled with that ourselves as a company because it usually doesn't work. In our early days, we were using a lot of different applications to collect data, but the tools didn't communicate with each other and the data didn't make sense. We knew this was a clear problem in the industry, so we sought out a solution by developing our own tools that work well on their own but also all talk to each other.

The NextOS platform captures every customer interaction from every channel. Take your data points from online chat, email, SMS, surveys, and (of course) your phone, and turn that into information you can access in real time. There are so many different ways that you can communicate with your customers. Now, you can meet them where they are and communicate with them the way they want to be communicated with (every time!) and predict what they'll do next.

Get a Quote

Only Nextiva can offer Omaha VoIP solutions at prices that you'll actually feel good about paying. You can trust Nextiva. We've been in business since 2008 and currently service more than 100,000 businesses of all sizes across the country. If you still have questions or are ready to get started, give us a call today!

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Become a customer experience pro with Nextiva

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Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Omaha's Highest-Rated Business VoIP Phone System Provider

Serving Omaha for Over 10 Years

Personalized Solutions

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

Not in Omaha?

Features/Benefits That Set Us Apart in Omaha

Unified Communication Through the NextOS Platform

Get a Quote

Trusted by millions of users daily

4.5/5

4.7/5

I’m a big fan of Nextiva

Get a (free) live demo

Download the NextivaONE app.

Desktop

Mobile

Unified Communication Through
the NextOS Platform

Trusted by millions
of users daily