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Phone service is vital to businesses today, but so are other ways of communicating. With legacy landline systems, when electricity fails, so does your telephone service. Business phones in Omaha, NE are at risk of failure due to frequent thunderstorms in summer and hefty snow in winter. Omaha has a young population, and a growing workforce centered around many Fortune 500 companies that are based there. And, there are nearly one and a half million people surrounding Omaha. With so much growth and potential here, trust your Omaha-based business phone service to the one provider that won't let you down when you really need it.
VoIP is a technology that allows you to make voice calls using a broadband internet connection. While voice calling is the core of our service, the flexibility of VoIP is a boon to businesses of all sizes. Calls can be made and answered seamlessly from anywhere or any device, whether you're in the office or not. And you can also engage your customers with live chat, instant messaging, video conferencing, and virtual faxing, so you can conduct your business however you like.
For businesses to communicate effectively in today's competitive environment, they need to stay connected to each other and to the customers. That means finding solutions that allow your entire team to work wherever they are, whether it means being in Omaha proper or in one of these surrounding areas. We cover them all.
Other Omaha phone systems connect their system to other tools that their customers have to use to collect data. We struggled with that ourselves as a company because it usually doesn't work. In our early days, we were using a lot of different applications to collect data, but the tools didn't communicate with each other and the data didn't make sense. We knew this was a clear problem in the industry, so we sought out a solution by developing our own tools that work well on their own but also all talk to each other.
The NextOS platform captures every customer interaction from every channel. Take your data points from online chat, email, SMS, surveys, and (of course) your phone, and turn that into information you can access in real time. There are so many different ways that you can communicate with your customers. Now, you can meet them where they are and communicate with them the way they want to be communicated with (every time!) and predict what they'll do next.
Only Nextiva can offer Omaha VoIP solutions at prices that you'll actually feel good about paying. You can trust Nextiva. We've been in business since 2008 and currently service more than 100,000 businesses of all sizes across the country. If you still have questions or are ready to get started, give us a call today!