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#1 Ranked Business VoIP in NYC

Nextiva is New York City's leading VoIP provider, helping customers harness the power of the cloud so businesses of all sizes can work smarter.

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NYC's Most Reliable Phone System

Cloud-based business phone systems in New York City revolutionize the way that businesses interact with each other and with their customers. The world comes together to do business in New York, but your customers could be anywhere. While major storms like Hurricane Sandy are thankfully rare, there are times when the power goes out, even in the most populous city in the United States. When that happens, do you want your business to go out with it? With the reliable VoIP service from Nextiva your phone calls can route even if the power is out, and your messages will still forward.

Personalized Solutions

Nextiva offers VoIP calling for business phones in New York City, but the platform is much more than that. Use Nextiva to deliver phone, chat, and video conferencing features that seamlessly integrate with the business software you're already using. You can access your services from the smartphones, tablets, computers, and desk phones you already have, without expensive, locally managed hardware.

Basic

Business Phone Service
As low as

$20

 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
Compare All Features

Pro

Business Phone Service
As low as

$25

 
PRO Monthly
PRO 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$38/mo
$35/mo
$30/mo
$28/mo
$36/mo
$32/mo
$28/mo
$26/mo
$33/mo
$30/mo
$26/mo
$25/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
Compare All Features

Enterprise

Business Phone Service
As low as

$30

 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
  • Analyze Your Business
  • Chat Live on Your Website
Compare All Features

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data

Communication Pro

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (1)
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Basic database tools
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics

Communication Enterprise

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (3)
    • Call recording
    • Voicemail with text delivery
    • Voice analytics
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
    • Custom account and contact fields
    • Account analytics
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
    • Custom Dashboards
    • Advanced roles and permissions
    • Multiple SLA policies
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Advanced database tools
    • Custom Dashboards
    • Advanced Analytics
    • Advanced, flexible database
    • NextDB (database administration)
    • Visual database builder
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics
    • Question & page skip logic
    • Survey scheduling
    • Secure surveys
    • Custom landing pages
    • Redirect upon submit
    • Allow/Restrict IPs
    • Export survey results
  • Chat Live on Your Website
    • Automatic case creation
    • Scheduling
    • Tab notification of unread customer message
    • Unlimited departments
    • Chat history
    • Shortcuts
    • Transfer chat
    • Round-robin distribution
    • Multiple administrators
    • Offline chat
    • Custom chat limits (per user, per department)
    • Avatars
    • Unlimited chat instances (queue creation)
    • Queue limit
    • Chat builder
    • Chat customization

Not in New York City?

While there are nearly 9 million people in New York City, it is estimated that Manhattan's population alone doubles from about 1.5 million to 3 million daily, just from people coming into the city to work. We know there's a huge population of people that live outside New York City that you want to keep in touch with too. With Nextiva, it doesn't matter if you or your team are located in New York City or in any of these outlying areas:

  • Amityville
  • Bayshore
  • Brentwood
  • Brooklyn
  • Calverton
  • Commack
  • Freeport
  • Garden City
  • Greenport
  • Hauppauge
  • Hempstead
  • Huntington
  • Hicksville
  • Levittown
  • Long Beach
  • Mastic Beach
  • Medford
  • Melville
  • Mineola
  • Montauk
  • Patchogue
  • Port Jefferson
  • Ronkonkoma
  • Sag Harbor
  • Sayville
  • Shirley
  • Smithtown
  • Valley Town
  • Wading River

Key Benefits of Our NYC VoIP Solutions

Being able to make high-quality voice calls at any time, from anywhere gives your business a competitive advantage. But your business requires more than just a reliable dial tone. New York City phone systems are just the start of what Nextiva offers. Nextiva has invested heavily into product development to bring you the newest technology in business reporting, customer service CRM, and UCaaS.
99.9999% UPTIME
Don't settle for anything less than virtually zero downtime. Nextiva can achieve this because of the investments we've made into carrier grade servers and seven points of presence (with more coming soon).
SEAMLESS COMMUNICATION
Whether you're at your desk or on the road, NYC’s VoIP services from Nextiva puts all the tools you need to manage your service and your employees at your fingertips. Use the Nextiva App to stay connected, access a unified view of your business from any browser or mobile device, and transfer and swap calls between multiple devices with one click.
WORK REMOTELY
If you're away or working from home one day, you don't need to worry about losing access to your business phone number. Nextiva lets you place a phone call from any device and have it display as your office number. Engage in one-on-one HD video calls with users across the country wherever you are.
EASY-TO-USE FEAURES
Nextiva's suite of tools is available from a single login platform. Once you sign in, you can easily navigate to any section of the platform you want.
REMOTE MANAGEMENT
Manage your phone service from anywhere, and that doesn't just mean making calls. Access reporting and analytics, and manage calls, locations, devices, and more from the dashboard.
POPULAR FEATURES
We're proud to be able to offer you every service you'd expect from a VoIP business phone service in New York City, and then some. Enjoy total mobility, call management, call flow tools, real-time analytics, team collaboration, and phone number freedom.

"Awesome service, quick and efficient. Always a pleasure to work with them."

- OSCAR L. | PROGRESSIVE COMPUTING

Improved Collaboration with NextOS

You get so much more than just voice features when you put all of our platform's functionalities to work. All plans start out with access to a unified platform to access your accounts, contacts, and activities. Easily manage users, groups, and teams for all of your products. You have access to a central customer database and tools to help you track the customer journey across channels along with intelligent automation to help you keep in touch.

Users of our bundle plans also get access to the full suite of tools that we developed as part of the groundbreaking NextOS platform, which includes such services as Nextiva's patented Customer Experience Score and SmartTopics. These work together to upgrade the customer experience of anyone who interacts with your brand. SmartTopics automatically updates the Customer Experience Score when statuses change and allows you to see a more holistic view of accounts over time.

Get a Quote

Wondering what all this means for you? Let Nextiva take you on a tour of the services we offer for New York City businesses and help you decide which ones are right for you. Transform your current costly phone system into one that gives you the freedom and flexibility to truly thrive. Call us today to learn more.

 


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.

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Contact an Amazing Service
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(469) 310-4629

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Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(469) 310-4629
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(469) 310-4629
See how you can provider smarter, better service with Nextiva IVR.

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Chat now Call (469) 310-4629
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We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.

Big XBert

Contact an Amazing Service
Sales Expert
(800) 799-0600
Or Separator graphic
Learn how much can save your business.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.