Cloud-based business phone systems in New York City revolutionize the way that businesses interact with each other and with their customers. The world comes together to do business in New York, but your customers could be anywhere. While major storms like Hurricane Sandy are thankfully rare, there are times when the power goes out, even in the most populous city in the United States. When that happens, do you want your business to go out with it? With the reliable VoIP service from Nextiva your phone calls can route even if the power is out, and your messages will still forward.
Nextiva offers VoIP calling for business phones in New York City, but the platform is much more than that. Use Nextiva to deliver phone, chat, and video conferencing features that seamlessly integrate with the business software you're already using. You can access your services from the smartphones, tablets, computers, and desk phones you already have, without expensive, locally managed hardware.
ALL THE BASICS
While there are nearly 9 million people in New York City, it is estimated that Manhattan's population alone doubles from about 1.5 million to 3 million daily, just from people coming into the city to work. We know there's a huge population of people that live outside New York City that you want to keep in touch with too. With Nextiva, it doesn't matter if you or your team are located in New York City or in any of these outlying areas:
You get so much more than just voice features when you put all of our platform's functionalities to work. All plans start out with access to a unified platform to access your accounts, contacts, and activities. Easily manage users, groups, and teams for all of your products. You have access to a central customer database and tools to help you track the customer journey across channels along with intelligent automation to help you keep in touch.
Users of our bundle plans also get access to the full suite of tools that we developed as part of the groundbreaking NextOS platform, which includes such services as Nextiva's patented Customer Experience Score and SmartTopics. These work together to upgrade the customer experience of anyone who interacts with your brand. SmartTopics automatically updates the Customer Experience Score when statuses change and allows you to see a more holistic view of accounts over time.
Wondering what all this means for you? Let Nextiva take you on a tour of the services we offer for New York City businesses and help you decide which ones are right for you. Transform your current costly phone system into one that gives you the freedom and flexibility to truly thrive. Call us today to learn more.