Access all of your business communication tools with one provider, one bill, and unparalleled coverage.
Since 2008, Nextiva has been providing Dallas, TX with reliable and secure phone systems. Our service comes with everything your business needs, from vFax to collaboration tools, and is built with your growth in mind. Access everything for one low monthly cost through one of our incredible plans. No matter the size of your business, we have a plan that will work for you.
Many industries in Dallas require reliable communication tools — whether you work in technology, financial services, or health — you need to stay connected 24/7. Nextiva’s 99.999% uptime guarantees you’ll get your calls through bad weather or a power outage. We know how important it is that you get your job done, and we give you the tools to do it.
Our services are there for you no matter the size of your business. A large automotive corporation or a small mom-and-pop bakery, we custom design our plans so that it fits your budget. Even better? We make them easily scalable so that we can grow as you do. There’s no job too large or too small when it comes to a city like Dallas, and Nextiva wants to be with you every step of the way.
Don’t live in the big city? No worries. Nextiva’s phone service is available nationwide and all across Dallas. No matter where you are, we can get you the reliable service you need to keep your business on track. Here are a some of the cities we cover in your area:
Nextiva has a plan for every business. It doesn’t matter whether you’re a small local business or a large enterprise company. We have a plan at a price point that works with your needs. Nextiva offers three plans; Business Communication Basic, Business Communication Pro, and Business Communication Enterprise. Each one is customizable, and changes can be made at any time. This means your phone plan will grow as your business does.
Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.
Read moreDigital features:
Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most
meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok,
Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.
Read moreCore features:
Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most
meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok,
Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.
Send and receive SMS text messages from your business phone number using the desktop and mobile app.
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”
Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.
Read moreEverything in Core, plus:
Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.
Give your business a professional edge by offering a universal, non-local, toll-free number.
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.
Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.
Read moreEverything in Engage, plus:
Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.
"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."
- CHRIS HAYES | IT DIRECTOR | CONAN
We know that Dallas works hard, and we want to work hard for you. Nextiva offers Amazing Service at a price that any business can afford. Talk to a member of our Amazing Service team today about your needs and find the solution that will help you reach your goals.