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#1 Business Phone System in Dallas, TX

Access all of your business communication tools with one provider, one bill, and unparalleled coverage.

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We've Got Dallas Covered

Since 2008, Nextiva has been providing Dallas, TX with reliable and secure phone systems. Our service comes with everything your business needs, from vFax to collaboration tools, and is built with your growth in mind. Access everything for one low monthly cost through one of our incredible plans. No matter the size of your business, we have a plan that will work for you.

EASY AS PIE

Nextiva offers tools so simple even your grandmother can use them. Our intuitive interface is easy to navigate and can be set up in just minutes.

ANYWHERE, ANYTIME

On the go? You can make calls and manage your phone system from anywhere in the world. So take your business on the road!

LOW COST

Nextiva saves your business money. Compared to traditional carriers you save on monthly costs and setup fees.

Coverage in Dallas, TX

Many industries in Dallas require reliable communication tools — whether you work in technology, financial services, or health — you need to stay connected 24/7. Nextiva’s 99.999% uptime guarantees you’ll get your calls through bad weather or a power outage. We know how important it is that you get your job done, and we give you the tools to do it.

Our services are there for you no matter the size of your business. A large automotive corporation or a small mom-and-pop bakery, we custom design our plans so that it fits your budget. Even better? We make them easily scalable so that we can grow as you do. There’s no job too large or too small when it comes to a city like Dallas, and Nextiva wants to be with you every step of the way.

Areas We Cover

Don’t live in the big city? No worries. Nextiva’s phone service is available nationwide and all across Dallas. No matter where you are, we can get you the reliable service you need to keep your business on track. Here are a some of the cities we cover in your area:

Cedar Hills
Combine
DeSoto
Duncanville
Ferris
Fort Worth
Garland
Grand Prairie
Mesquite
Ovilla
Richardson
Rowlett
Sachse
University Park
Wilmer
Wylie

Business Phone Service Plans

Nextiva has a plan for every business. It doesn’t matter whether you’re a small local business or a large enterprise company. We have a plan at a price point that works with your needs. Nextiva offers three plans; Business Communication Basic, Business Communication Pro, and Business Communication Enterprise. Each one is customizable, and changes can be made at any time. This means your phone plan will grow as your business does.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

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For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

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For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

THE NEXTIVA DIFFERENCE

Nextiva is the most reliable phone service network nationwide. Our service is built with the customer in mind, allowing for ease of use, scalability, and (most importantly) reliability. What else sets us apart from the competition?

FLEXIBILITY

You can do business anywhere with Nextiva. Easily place a phone call with your business number while on the go, engage in HD video calls through our app, and join in chats via instant messaging — all from your laptop, mobile device, or tablet.

AMAZING SERVICE

Nextiva comes with our knowledgeable and passionate Amazing Service team. Our reps are available to answer your questions and help you solve issues quickly. At Nextiva, we put the customer first.

DESKTOP APP

We’re more than just a Dallas phone system provider. You can access many of our collaboration tools from our easy to use Nextiva Mobile App. Get complete mobile collaboration capabilities, including conferencing and screen sharing, and never miss an important meeting again.

UNIFIED COMMUNICATIONS

Features upon features! Nextiva’s offering comes with a host of features that make communicating internally and externally easier than ever. Access your phone from any device, attend a virtual meeting, or even send a fax with our incredible unified communication system.

RELIABILITY

Our redundant network means you never experience downtime. With 8 points of presence, we offer nationwide coverage. Our carrier grade centers provide 99.999% uptime, are SSAE 16 certified, SOC II audited, and offer PCI-DSS certification.

PHONE NUMBER FREEDOM

Already have a business phone number? With Nextiva, you have the freedom to keep your existing number or pick a new local number. We even offer toll-free numbers. The power and flexibility is truly in your hands.

Nextiva's customer telling how they feel about our business phone services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Get a Quote

We know that Dallas works hard, and we want to work hard for you. Nextiva offers Amazing Service at a price that any business can afford. Talk to a member of our Amazing Service team today about your needs and find the solution that will help you reach your goals.

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Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

#1 Business Phone System in Dallas, TX

We've Got Dallas Covered

Areas We Cover

Business Phone Service Plans

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

Get a Quote

Trusted by millions of users daily

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4.7/5

I’m a big fan of Nextiva

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