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#1 Business VoIP Phone System Near Columbus, OH

Nextiva is the phone service of choice for businesses in Columbus, Ohio. Why? Nextiva is reliable, affordable, scalable, and our service comes with awesome customer support.

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We've Got Columbus Covered

VoIP operates outside of traditional phone systems, and as such is more affordable, more reliable, and easy to set up. It’s also easy to implement expansions as your business grows. The convenience provided by a VoIP telephone system is available to users all over the world. So wherever you want to do business, your phone systems follow along with you. Nextiva’s decade of experience providing business phones Columbus residents trust is the reason our company won “Enterprise VoIP Company of the Year” in 2017.

If the traditional Columbus phone systems go down, your business goes down with it. But with Nextiva, wherever there is a broadband internet connection you can access your phone. Business owners appreciate the freedom and flexibility of Nextiva’s business phone system, which has the benefit of portability. Take your business anywhere, and still enjoy a full suite of communication tools.

TEAM COLLABORATION

Keep your employees connected through one easy-to-use system, regardless of whether they are in Columbus, another state, or another country.

NO DOWNTIME

The reason that Nextiva’s award-winning service is so popular for business phone systems in Columbus, OH is that the phones keep ringing even when the power is out or the internet is down.

ONBOARDING TEAM

Set up is quick and easy thanks to Nextiva’s onboarding team that provides amazing service.

Columbus VoIP Coverage

As the most populous city in Ohio, Columbus is a nexus for business growth and development. It’s also number 14 in the most populous cities in America, so it’s one of the fastest growing areas in our nation. This means Columbus has a lot of customers for businesses to reach, and even more customers in the areas outside of Columbus that are not as populous. Columbus’s diverse economy make it a popular place for people with an entrepreneurial spirit, and it’s also got the benefit of having Ohio State University, one of the largest universities in the country.

With this much customer potential at your fingertips, choose the business phone coverage that provides 99.999% uptime thanks to our carrier-grade data centers. When you choose Nextiva, your business gets the most reliable coverage that it’s possible to get, regardless of which level of service you choose.

Areas We Cover

Your business phone service in Columbus, OH is not limited to just the Columbus area when you choose Nextiva. With VoIP, your phone service can be spread across several locations yet still be managed from one central platform. With Nextiva, it doesn’t matter whether your business is just you or you have employees spread out over several locations. Your phone service can grow and go along with you. Our tools provide collaborative features such as video conferencing, faxing, instant messaging, and high-definition voice calls — choose your plan for the tools you need, and your coverage starts right away and extends to these areas around Columbus and beyond.

Arena District
Discovery District
Park Street District
Italian Village
Brewery District
German Village
Livingston
Deshler Park
Edgewood Acres
Innis Gardens
Millbrook Park
Steelton Village
Eastgate
Nelson Park
Woodland Park
Akron
Ashtabula
Canton
Dayton
Huron
Kent
Marion
Oberlin
Toledo
Youngstown

Business Phone Service Plans

When you choose traditional phone service, you choose equipment for each calling line you want, each service you want such as faxing, and each location where you need a phone to be. When you choose a phone system from Nextiva, you get the flexibility of choosing a plan that works for you, with no investment in extra equipment.

Basic

Business Phone Service

As low as

$20

BASIC Monthly

BASIC 36 mo. agreement

PREPAY 12 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$35/mo

$30/mo

$26/mo

$24/mo

$33/mo

$28/mo

$24/mo

$22/mo

$30/mo

$26/mo

$22/mo

$20/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams

Compare All Features

Get started

Our most popular package

Pro

Business Phone Service

As low as

$25

PRO Monthly

PRO 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$38/mo

$35/mo

$30/mo

$28/mo

$36/mo

$32/mo

$28/mo

$26/mo

$33/mo

$30/mo

$26/mo

$25/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers

Compare All Features

Get started

Enterprise

Business Phone Service

As low as

$30

ENTERPRISE Monthly

ENTERPRISE 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$55/mo

$45/mo

$40/mo

$35/mo

$50/mo

$42/mo

$38/mo

$32/mo

$45/mo

$40/mo

$32/mo

$30/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers
Analyze Your Business
Chat Live on Your Website

Compare All Features

Get started

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
Analyze Your Business
- Standard Reports
- Central source for customer data

Communication Pro

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Basic database tools
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics

Communication Enterprise

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting (3)
- Call recording
- Voicemail with text delivery
- Voice analytics
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
- Custom account and contact fields
- Account analytics
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
- Custom Dashboards
- Advanced roles and permissions
- Multiple SLA policies
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports

Agent Tooling

AI Use Cases

Analytics

Architecture

Intelligent Routing

Journey Orchestration

Outbound Dialing

Platform

WEM Aspect

Versatile platforms powering your business with innovation and efficiency.

See more

Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

#1 Business VoIP Phone System Near Columbus, OH

We've Got Columbus Covered

Columbus VoIP Coverage

Areas We Cover

Business Phone Service Plans

Basic

$20

Pro

$25

Enterprise

$30

Compare our most popular features

Communication Basic

Communication Pro

Communication Enterprise