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#1 Business VoIP Phone System Near Columbus, OH

Nextiva is the phone service of choice for businesses in Columbus, Ohio. Why? Nextiva is reliable, affordable, scalable, and our service comes with awesome customer support.

We've Got Columbus Covered

VoIP operates outside of traditional phone systems, and as such is more affordable, more reliable, and easy to set up. It’s also easy to implement expansions as your business grows. The convenience provided by a VoIP telephone system is available to users all over the world. So wherever you want to do business, your phone systems follow along with you. Nextiva’s decade of experience providing business phones Columbus residents trust is the reason our company won “Enterprise VoIP Company of the Year” in 2017.

If the traditional Columbus phone systems go down, your business goes down with it. But with Nextiva, wherever there is a broadband internet connection you can access your phone. Business owners appreciate the freedom and flexibility of Nextiva’s business phone system, which has the benefit of portability. Take your business anywhere, and still enjoy a full suite of communication tools.

TEAM COLLABORATION
Keep your employees connected through one easy-to-use system, regardless of whether they are in Columbus, another state, or another country.
NO DOWNTIME
The reason that Nextiva’s award-winning service is so popular for business phone systems in Columbus, OH is that the phones keep ringing even when the power is out or the internet is down.
ONBOARDING TEAM
Set up is quick and easy thanks to Nextiva’s onboarding team that provides amazing service.

Columbus VoIP Coverage

As the most populous city in Ohio, Columbus is a nexus for business growth and development. It’s also number 14 in the most populous cities in America, so it’s one of the fastest growing areas in our nation. This means Columbus has a lot of customers for businesses to reach, and even more customers in the areas outside of Columbus that are not as populous. Columbus’s diverse economy make it a popular place for people with an entrepreneurial spirit, and it’s also got the benefit of having Ohio State University, one of the largest universities in the country.

With this much customer potential at your fingertips, choose the business phone coverage that provides 99.999% uptime thanks to our carrier-grade data centers. When you choose Nextiva, your business gets the most reliable coverage that it’s possible to get, regardless of which level of service you choose.

Areas We Cover

Your business phone service in Columbus, OH is not limited to just the Columbus area when you choose Nextiva. With VoIP, your phone service can be spread across several locations yet still be managed from one central platform. With Nextiva, it doesn’t matter whether your business is just you or you have employees spread out over several locations. Your phone service can grow and go along with you. Our tools provide collaborative features such as video conferencing, faxing, instant messaging, and high-definition voice calls — choose your plan for the tools you need, and your coverage starts right away and extends to these areas around Columbus and beyond.

  • Arena District
  • Discovery District
  • Park Street District
  • Italian Village
  • Brewery District
  • German Village
  • Livingston
  • Deshler Park
  • Edgewood Acres
  • Innis Gardens
  • Millbrook Park
  • Steelton Village
  • Eastgate
  • Nelson Park
  • Woodland Park
  • Akron
  • Ashtabula
  • Canton
  • Dayton
  • Huron
  • Kent
  • Marion
  • Oberlin
  • Toledo
  • Youngstown

Business Phone Service Plans

When you choose traditional phone service, you choose equipment for each calling line you want, each service you want such as faxing, and each location where you need a phone to be. When you choose a phone system from Nextiva, you get the flexibility of choosing a plan that works for you, with no investment in extra equipment.

Basic

Business Phone Service
As low as

$20

Question mark icon
 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
Compare All Features Compare Features Icon

Pro

Business Phone Service
As low as

$25

Question mark icon
 
PRO Monthly
PRO 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$38/mo
$35/mo
$30/mo
$28/mo
$36/mo
$32/mo
$28/mo
$26/mo
$33/mo
$30/mo
$26/mo
$25/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
Compare All Features Compare Features Icon

Enterprise

Business Phone Service
As low as

$30

Question mark icon
 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
  • Analyze Your Business
  • Chat Live on Your Website
Compare All Features Compare Features Icon

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data

Communication Pro

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Professionally recorded greeting
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Basic database tools
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics

Communication Enterprise

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Professionally recorded greeting (3)
    • Call recording
    • Voicemail with text delivery
    • Voice analytics
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
    • Custom account and contact fields
    • Account analytics
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
    • Custom Dashboards
    • Advanced roles and permissions
    • Multiple SLA policies
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Advanced database tools
    • Custom Dashboards
    • Advanced Analytics
    • Advanced, flexible database
    • NextDB (database administration)
    • Visual database builder
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics
    • Question & page skip logic
    • Survey scheduling
    • Secure surveys
    • Custom landing pages
    • Redirect upon submit
    • Allow/Restrict IPs
    • Export survey results
  • Chat Live on Your Website
    • Automatic case creation
    • Scheduling
    • Tab notification of unread customer message
    • Unlimited departments
    • Chat history
    • Shortcuts
    • Transfer chat
    • Round-robin distribution
    • Multiple administrators
    • Offline chat
    • Custom chat limits (per user, per department)
    • Avatars
    • Unlimited chat instances (queue creation)
    • Queue limit
    • Chat builder
    • Chat customization
THE NEXTIVA DIFFERENCE
Nextiva understands how business is conducted in today’s economy, and we strive to meet those needs, whether a business is just starting out, is mid-size and growing, or is enterprise level and ready to go global. The Nextiva difference is our commitment to superior customer service, the flexibility of our plans, and our affordable rates, which means more money in your pocket at the end of the month. These are just a few of the benefits you can enjoy with Nextiva.
RELIABILITY
99.999% uptime is our standard, and we have the track record to show it. Nextiva is the most reliable, enterprise grade VoIP platform available. Our highly redundant network includes over 8 points of presence.
EASY TO MANAGE
It doesn’t help businesses to have a flexible system that allows them to work from anywhere if it’s so complicated that employees can’t figure it out. Our system provides voice, conferencing, and mobile calling from any device on one platform.
PHONE NUMBER FREEDOM
If you’re transferring to Nextiva from another service you can keep your existing number. You can pick a new local number and even a new toll-free number. Whatever works for you.
CALL FLOW TOOLS
Nextiva’s builder tool allows you to customize and automate call flows. Implement your call flow strategy with one click, and update it anytime.
TOTAL MOBILITY
Make free calls from anywhere. Chat with other users from anywhere. Seamlessly move calls between devices.
AFFORDABILITY
All of these features and more are wrapped up into packages that are affordable even though they are robust. Most businesses can save significantly when they choose VoIP service.
Nextiva's customer telling how they feel about our business phone services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Request Your Quote or Consultation Now

Our agents are standing by to help you pick out the best plan for you and your business needs. We’ll talk you through how you want to use your communication system and give you a fast, no-obligation quote on getting started. Get in touch with us today to learn more.

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"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
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  • Expect specifics. Tailored exactly to your business (we do our research).
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