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Business VoIP Phone Service in Chicago, IL

The ability to make telephone calls is a must for businesses of all sizes. But if you are only using your phone as just a phone, you’re missing out on other useful tools that can boost your business productivity.

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Helping Chicago Businesses Grow since 2006

Chicago has one of the most diverse economies of any city in the world. Within it are major corporate headquarters, higher education, financial services, health services, and internet technology companies. Chicago is home to nearly 3 million people, and approximately 4 million people work there. With this much potential, it's no wonder that more businesses are trusting their Chicago phone systems to VoIP technology. With VoIP, you get calls even if Chicago's sometimes-severe weather knocks out power. Your customers can always reach you, and you can always reach them.

Personalized Solutions

There's a lot more to telephony than just calling. VoIP helps businesses by providing an easy "all-in-one" system that combines voice calling, instant messaging, chatting, unlimited faxing, and more. This flexibility allows you to tailor your business phone systems in a way that truly meets your needs more than a desk and a landline ever could.

Basic

Business Phone Service
As low as

$20

 
BASIC Monthly
BASIC 36 mo. agreement
PREPAY 12 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$35/mo
$30/mo
$26/mo
$24/mo
$33/mo
$28/mo
$24/mo
$22/mo
$30/mo
$26/mo
$22/mo
$20/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
Compare All Features

Pro

Business Phone Service
As low as

$25

 
PRO Monthly
PRO 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$38/mo
$35/mo
$30/mo
$28/mo
$36/mo
$32/mo
$28/mo
$26/mo
$33/mo
$30/mo
$26/mo
$25/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
Compare All Features

Enterprise

Business Phone Service
As low as

$30

 
ENTERPRISE Monthly
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4 users
5-19 users
20-99 users
100+ users
$55/mo
$45/mo
$40/mo
$35/mo
$50/mo
$42/mo
$38/mo
$32/mo
$45/mo
$40/mo
$32/mo
$30/mo
/mo per user
Includes Business Phone Service &
Customer Relationship Suite
  • Communicate
  • Manage Prospects
  • Service Customers
  • Collaborate with Teams
  • Survey Customers
  • Analyze Your Business
  • Chat Live on Your Website
Compare All Features

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data

Communication Pro

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (1)
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Basic database tools
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics

Communication Enterprise

  • Included with All Plans
    • 24/7 service and tech support
    • No contracts required
    • 99.999% uptime reliability
  • Communicate
    • Unlimited calling
    • Unlimited Internet faxing
    • Voicemail with email delivery
    • Free local phone number
    • Free toll free number
    • Keep your existing number
    • Advanced call management
    • Auto attendant
    • Call logs
    • Multi-site support
    • Nextiva mobile app (iPhone, iPad, Android)
    • Nextiva desktop app
    • Instant messaging & presence
    • Team messaging & presence
    • Unlimited conference calls
    • Unlimited web conferencing
    • Unlimited SMS messages
    • Professionally recorded greeting (3)
    • Call recording
    • Voicemail with text delivery
    • Voice analytics
  • Manage Prospects
    • Contact management
    • Account history
    • Account contacts
    • Account notes
    • Link account relationships
    • Custom account and contact fields
    • Account analytics
  • Service Customers
    • Omnichannel support: phone, email, chat, and messaging
    • Case status management
    • Automatically link cases to accounts
    • Case & account priority management
    • Standard Reports
    • Account and case notes & alerts
    • Same screen account & case history
    • Search functionality
    • Smart case routing
    • Integrated knowledge base
    • SLA management
    • SLA reminders
    • Escalation for SLA violation
    • Custom user filters and views
    • Custom Reports
    • Automatic email notifications
    • Custom Dashboards
    • Advanced roles and permissions
    • Multiple SLA policies
  • Analyze Your Business
    • Standard Reports
    • Central source for customer data
    • Predefined Dashboard
    • Custom Reports
    • User and Team Performance
    • Advanced database tools
    • Custom Dashboards
    • Advanced Analytics
    • Advanced, flexible database
    • NextDB (database administration)
    • Visual database builder
  • Survey Customers
    • Dynamic design and question types
    • Flexible survey design
    • Survey templates
    • Custom headers (add logo, etc)
    • Automated survey distribution
    • Survey link modification
    • Favorite and archive surveys
    • Email notifications
    • Post-survey logic
    • Survey analytics
    • Question & page skip logic
    • Survey scheduling
    • Secure surveys
    • Custom landing pages
    • Redirect upon submit
    • Allow/Restrict IPs
    • Export survey results
  • Chat Live on Your Website
    • Automatic case creation
    • Scheduling
    • Tab notification of unread customer message
    • Unlimited departments
    • Chat history
    • Shortcuts
    • Transfer chat
    • Round-robin distribution
    • Multiple administrators
    • Offline chat
    • Custom chat limits (per user, per department)
    • Avatars
    • Unlimited chat instances (queue creation)
    • Queue limit
    • Chat builder
    • Chat customization

Not in Chicago?

You don't have to be in a certain place to access your email. VoIP telephony is the same way. You can be anywhere and still answer or make calls from your business phone number. Nextiva has coverage nationwide, so we can cover your business phone systems in Chicago, IL or anywhere in these surrounding areas.

  • Algonquin
  • Arlington Heights
  • Aurora
  • Bloomington
  • Bolingbrook
  • Breese
  • Champaign
  • Clarendon Hills
  • Columbia
  • Decatur
  • Des Plaines
  • Elgin
  • Jerome
  • Joliet
  • Leland Grove
  • Naperville
  • Oak Lawn
  • Palatine
  • Peoria
  • Skokie
  • Springfield
  • Waterloo
  • Warrenville
  • Waukegan

Phone System Benefits

When severe weather like Chicago's thunderstorms or snow storms knock out power, traditional phone systems don't work because they need electricity. VoIP doesn't have that problem since you can route calls to any alternate device. And Nextiva provides 99.999% uptime, so no matter what's going on outside, you can still keep that video conferencing appointment or get your messages at any time.
RELIABILITY
Nextiva's business phone service in Chicago, IL is the most reliable you can get because we've heavily invested in 8 points of presence (POPs). Our highly redundant network means no downtime for your business phone service.
FLEXIBLE PLANS FOR EVERY BUSINESS
VoIP is a solution that lets you tailor your phone system to meet your requirements. It's far more than just a phone line at a desk. With a customized solution from Nextiva, you can connect all your employees into a single collaborative system. No matter how many employees you have or devices you want to use, you can reduce costs and expand opportunities for your team.
COMPLETE MOBILITY
Leverage the power of the cloud to let you stay connected to your team or your customers anytime, anywhere. Mobility means being able to make and receive calls from multiple locations, and using mobile devices to work anywhere while still accessing social media, web conferencing, and more.
COMMUNICATE HOW YOU WANT
Nextiva lets you choose your preferred method of keeping in touch with your colleagues and customers. Use any device you have with you to place a phone call, and it can display as your office number, for instance.
EASY-TO-USE
We've designed our system so all of the tools are accessible from a single, simple login. From that platform, easily navigate to whatever information or services you want to get to.
MONITOR AND MANAGE FROM ANYWHERE
Our interface is simple and intuitive, and you can access it from anywhere. Access your business phones in Chicago at your office, from anywhere in the world, or from any device. Even add or remove users and services at the touch of a button.
EagleRider is a happy Nextiva customer

"It’s not complicated using and managing Nextiva features. Whenever I have questions, I call Nextiva support and they’re able to help me out quickly.”

- KASUN WEERASINGHE | SENIOR IT SPECIALIST | EAGLERIDER

Unified Communication Through The NextOS Platform

A big component of what sets Nextiva apart from others is our revolutionary NextOS platform. We developed our platform to transform the way businesses communicate, collaborate, and adapt to the information they have access to. Through NextOS, your business can combine VoIP, live chat software, a customer database, email marketing, surveys, analytics, AI, and automation in just one single sign-on platform. NextOS combines a powerful database, machine learning, and predictive tools so that you can get a complete view of your customers.

Now, you can track and manage the entire customer journey, from that first phone call to the most recent email, all in one place. The brain of NextOS is Nextiva Analytics, which allows you to access detailed information in real time, so you can seamlessly view, act, and adapt. While the system is full-featured, it's also fun! Try using the gamification features to motivate your team to do just a little more.

Get a Free Consultation

With all of these features at your disposal if you choose to use them, it's clear that the best choice for Chicago VoIP solutions is Nextiva. To get started, just call (800) 285-7995, email us (support@nextiva.com), or chat online. We're here to help.

 


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.

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(800) 799-0600
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Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(469) 310-4629
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(469) 310-4629
See how you can provider smarter, better service with Nextiva IVR.

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Chat now Call (469) 310-4629
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We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.

Big XBert

Contact an Amazing Service
Sales Expert
(800) 799-0600
Or Separator graphic
Learn how much can save your business.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(469) 310-4629

See how Nextiva will transform
the way you communicate.