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Business VoIP Phone Service in Chicago, IL

The ability to make telephone calls is a must for businesses of all sizes. But if you are only using your phone as just a phone, you’re missing out on other useful tools that can boost your business productivity.

GET A QUOTE Learn more

Helping Chicago Businesses Grow since 2006

Chicago has one of the most diverse economies of any city in the world. Within it are major corporate headquarters, higher education, financial services, health services, and internet technology companies. Chicago is home to nearly 3 million people, and approximately 4 million people work there. With this much potential, it's no wonder that more businesses are trusting their Chicago phone systems to VoIP technology. With VoIP, you get calls even if Chicago's sometimes-severe weather knocks out power. Your customers can always reach you, and you can always reach them.

Personalized Solutions

There's a lot more to telephony than just calling. VoIP helps businesses by providing an easy "all-in-one" system that combines voice calling, instant messaging, chatting, unlimited faxing, and more. This flexibility allows you to tailor your business phone systems in a way that truly meets your needs more than a desk and a landline ever could.

Basic

Business Phone Service

As low as

$20

BASIC Monthly

BASIC 36 mo. agreement

PREPAY 12 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$35/mo

$30/mo

$26/mo

$24/mo

$33/mo

$28/mo

$24/mo

$22/mo

$30/mo

$26/mo

$22/mo

$20/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams

Compare All Features

Get started

Our most popular package

Pro

Business Phone Service

As low as

$25

PRO Monthly

PRO 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$38/mo

$35/mo

$30/mo

$28/mo

$36/mo

$32/mo

$28/mo

$26/mo

$33/mo

$30/mo

$26/mo

$25/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers

Compare All Features

Get started

Enterprise

Business Phone Service

As low as

$30

ENTERPRISE Monthly

ENTERPRISE 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$55/mo

$45/mo

$40/mo

$35/mo

$50/mo

$42/mo

$38/mo

$32/mo

$45/mo

$40/mo

$32/mo

$30/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers
Analyze Your Business
Chat Live on Your Website

Compare All Features

Get started

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
Analyze Your Business
- Standard Reports
- Central source for customer data

Communication Pro

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Basic database tools
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics

Communication Enterprise

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting (3)
- Call recording
- Voicemail with text delivery
- Voice analytics
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
- Custom account and contact fields
- Account analytics
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
- Custom Dashboards
- Advanced roles and permissions
- Multiple SLA policies
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Advanced database tools
- Custom Dashboards
- Advanced Analytics
- Advanced, flexible database
- NextDB (database administration)
- Visual database builder
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics
- Question & page skip logic
- Survey scheduling
- Secure surveys
- Custom landing pages
- Redirect upon submit
- Allow/Restrict IPs
- Export survey results
Chat Live on Your Website
- Automatic case creation
- Scheduling
- Tab notification of unread customer message
- Unlimited departments
- Chat history
- Shortcuts
- Transfer chat
- Round-robin distribution
- Multiple administrators
- Offline chat
- Custom chat limits (per user, per department)
- Avatars
- Unlimited chat instances (queue creation)
- Queue limit
- Chat builder
- Chat customization

Not in Chicago?

You don't have to be in a certain place to access your email. VoIP telephony is the same way. You can be anywhere and still answer or make calls from your business phone number. Nextiva has coverage nationwide, so we can cover your business phone systems in Chicago, IL or anywhere in these surrounding areas.

Algonquin
Arlington Heights
Aurora
Bloomington
Bolingbrook
Breese
Champaign
Clarendon Hills
Columbia
Decatur
Des Plaines
Elgin
Jerome
Joliet
Leland Grove
Naperville
Oak Lawn
Palatine
Peoria
Skokie
Springfield
Waterloo
Warrenville
Waukegan

Phone System Benefits

When severe weather like Chicago's thunderstorms or snow storms knock out power, traditional phone systems don't work because they need electricity. VoIP doesn't have that problem since you can route calls to any alternate device. And Nextiva provides 99.999% uptime, so no matter what's going on outside, you can still keep that video conferencing appointment or get your messages at any time.

RELIABILITY

Nextiva's business phone service in Chicago, IL is the most reliable you can get because we've heavily invested in 8 points of presence (POPs). Our highly redundant network means no downtime for your business phone service.

FLEXIBLE PLANS FOR EVERY BUSINESS

VoIP is a solution that lets you tailor your phone system to meet your requirements. It's far more than just a phone line at a desk. With a customized solution from Nextiva, you can connect all your employees into a single collaborative system. No matter how many employees you have or devices you want to use, you can reduce costs and expand opportunities for your team.

COMPLETE MOBILITY

Leverage the power of the cloud to let you stay connected to your team or your customers anytime, anywhere. Mobility means being able to make and receive calls from multiple locations, and using mobile devices to work anywhere while still accessing social media, web conferencing, and more.

COMMUNICATE HOW YOU WANT

Nextiva lets you choose your preferred method of keeping in touch with your colleagues and customers. Use any device you have with you to place a phone call, and it can display as your office number, for instance.

EASY-TO-USE

We've designed our system so all of the tools are accessible from a single, simple login. From that platform, easily navigate to whatever information or services you want to get to.

MONITOR AND MANAGE FROM ANYWHERE

Our interface is simple and intuitive, and you can access it from anywhere. Access your business phones in Chicago at your office, from anywhere in the world, or from any device. Even add or remove users and services at the touch of a button.

"It’s not complicated using and managing Nextiva features. Whenever I have questions, I call Nextiva support and they’re able to help me out quickly.”

- KASUN WEERASINGHE | SENIOR IT SPECIALIST | EAGLERIDER

Unified Communication Through The NextOS Platform

A big component of what sets Nextiva apart from others is our revolutionary NextOS platform. We developed our platform to transform the way businesses communicate, collaborate, and adapt to the information they have access to. Through NextOS, your business can combine VoIP, a customer database, email marketing, surveys, analytics, AI, and automation in just one single sign-on platform. NextOS combines a powerful database, machine learning, and predictive tools so that you can get a complete view of your customers.

Now, you can track and manage the entire customer journey, from that first phone call to the most recent email, all in one place. The brain of NextOS is Nextiva Analytics, which allows you to access detailed information in real time, so you can seamlessly view, act, and adapt. While the system is full-featured, it's also fun! Try using the gamification features to motivate your team to do just a little more.

Get a Free Consultation

With all of these features at your disposal if you choose to use them, it's clear that the best choice for Chicago VoIP solutions is Nextiva. To get started, just call (800) 799-0600, email us ([email protected]), or chat online. We're here to help.

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"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

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Single Grain

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Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Business VoIP Phone Service in Chicago, IL

Helping Chicago Businesses Grow since 2006

Personalized Solutions

Basic

$20

Pro

$25

Enterprise

$30

Compare our most popular features

Communication Basic

Communication Pro

Communication Enterprise

Not in Chicago?

Phone System Benefits

Unified Communication Through The NextOS Platform

Get a Free Consultation

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

We'd like to know you better so we can serve you better.

Your personalized demo. What to expect:

Request a demo

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Mobile