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Chicago has one of the most diverse economies of any city in the world. Within it are major corporate headquarters, higher education, financial services, health services, and internet technology companies. Chicago is home to nearly 3 million people, and approximately 4 million people work there. With this much potential, it's no wonder that more businesses are trusting their Chicago phone systems to VoIP technology. With VoIP, you get calls even if Chicago's sometimes-severe weather knocks out power. Your customers can always reach you, and you can always reach them.
There's a lot more to telephony than just calling. VoIP helps businesses by providing an easy "all-in-one" system that combines voice calling, instant messaging, chatting, unlimited faxing, and more. This flexibility allows you to tailor your business phone systems in a way that truly meets your needs more than a desk and a landline ever could.
You don't have to be in a certain place to access your email. VoIP telephony is the same way. You can be anywhere and still answer or make calls from your business phone number. Nextiva has coverage nationwide, so we can cover your business phone systems in Chicago, IL or anywhere in these surrounding areas.
"It’s not complicated using and managing Nextiva features. Whenever I have questions, I call Nextiva support and they’re able to help me out quickly.”
A big component of what sets Nextiva apart from others is our revolutionary NextOS platform. We developed our platform to transform the way businesses communicate, collaborate, and adapt to the information they have access to. Through NextOS, your business can combine VoIP, live chat software, a customer database, email marketing, surveys, analytics, AI, and automation in just one single sign-on platform. NextOS combines a powerful database, machine learning, and predictive tools so that you can get a complete view of your customers.
Now, you can track and manage the entire customer journey, from that first phone call to the most recent email, all in one place. The brain of NextOS is Nextiva Analytics, which allows you to access detailed information in real time, so you can seamlessly view, act, and adapt. While the system is full-featured, it's also fun! Try using the gamification features to motivate your team to do just a little more.