Skip to content
  • Login
  • Support
  • Resources
        • Company

          • Leadership

            Meet our leadership team

          • Nextiva Cares

            See how we care for the community

          • Contact Us

            Get help, support, or just say hello

        • Community

          • Partners Program

            Lean how you can become a partner

          • Events

            See our upcoming events

          • Careers

            Learn about our culture and jobs

        • Nextiva blog icon
          Grow Your Business | Blog & Webinars

          Nextiva is shaping the future of growth for all businesses. Start learning how your company can take everything to the next level.

          Read Blog arrow right icon | Watch Webinars arrow right icon
        • More Tools

          • Everything We Do

            See every product, app, and suite

          • Business Phone Service

            VoIP phone service

          • Sales & Service CRM

            Pipeline and customer management

          • Platform Features

            VoIP, CRM, Live Chat, & Surveys

          • Small Business VoIP

            Worry-free phone service

          • VoIP Phone

            Advanced business VoIP devices

        • Learn & Connect

          • Support Center

            Access our self-help portal

          • Guides & Tutorials

            Find phone and product guides

          • News & Media

            See what people are saying about us

          • International Calling Rates

            See fees for international calling

          • Speed Test

            One-click VoIP readiness test

          • System Status

            Uptime transparency

  • Features

(800) 799-0600 SALES / (800) 285-7995 SUPPORT

Nextiva Blog

Nextiva Blog

(800) 799-0600
Nextiva
  • Products
    • Products

      • Phone System
      • Contact Center
      • Video Meetings
      • Collaboration
      • Mobile App
    • BUILT-IN BUSINESS APPS & TOOLS

      • Sales Tools
      • Service Tools
      • Automation
      • Call Pop
      • Analytics
      • Customer Journey
    • Featured
      Contact Center

      Intelligent cloud contact center for customer service and engagement.

      arrow-right
  • Solutions
    • Most Popular

      • Nextiva App
      • Call Pop
      • NextOS Admin
      • Sales Tools
      • Integrations
      • Amazing Service
    • By Need

      • Voice Analytics
      • Call Center
      • Service Tools
      • Intelligence
      • Automation
      • Professional Services
    • By Audience

      • Small Business
      • Large Business
      • Partners
    • Apps powered by NextOS

  • Why Nextiva
    • Insights

      • Customer Stories

        Our customers love us. They’ll tell you exactly why.

      • Nextiva Network

        99.999% uptime means your business will never miss a beat.

      • Awards

        99.999% uptime means your business will never miss a beat.

    • Nextiva

      • Say Hello to NextOS

        Find out how NextOS will help your business to build, learn, and grow.

      • Why you need NextOS

        Discover the power of the NextOS Platform and how it works.

      • Your Future with NextOS

        See the future of digital business and customer engagement.

  • Pricing
  • Get started
  • Login
  • Support
  • Resources
    • Company

      • Leadership

        Meet our leadership team

      • Nextiva Cares

        See how we care for the community

      • Contact Us

        Get help, support, or just say hello

    • Community

      • Partners Program

        Lean how you can become a partner

      • Events

        See our upcoming events

      • Careers

        Learn about our culture and jobs

    • More Tools

      • Everything We Do

        See every product, app, and suite

      • Business Phone Service

        VoIP phone service

      • Sales & Service CRM

        Pipeline and customer management

      • Platform Features

        VoIP, CRM, Live Chat, & Surveys

      • Small Business VoIP

        Worry-free phone service

      • VoIP Phone

        Advanced business VoIP devices

    • Learn & Connect

      • Support Center

        Access our self-help portal

      • Guides & Tutorials

        Find phone and product guides

      • News & Media

        See what people are saying about us

      • International Calling Rates

        See fees for international calling

      • Speed Test

        One-click VoIP readiness test

      • System Status

        Uptime transparency

  • Features
  • Mobile Widget Area
    • (800) 799-0600 SALES / (800) 285-7995 SUPPORT

  • Login
  • Support
  • Resources
        • Company

          • Leadership

            Meet our leadership team

          • Nextiva Cares

            See how we care for the community

          • Contact Us

            Get help, support, or just say hello

        • Community

          • Partners Program

            Lean how you can become a partner

          • Events

            See our upcoming events

          • Careers

            Learn about our culture and jobs

        • Nextiva blog icon
          Grow Your Business | Blog & Webinars

          Nextiva is shaping the future of growth for all businesses. Start learning how your company can take everything to the next level.

          Read Blog arrow right icon | Watch Webinars arrow right icon
        • More Tools

          • Everything We Do

            See every product, app, and suite

          • Business Phone Service

            VoIP phone service

          • Sales & Service CRM

            Pipeline and customer management

          • Platform Features

            VoIP, CRM, Live Chat, & Surveys

          • Small Business VoIP

            Worry-free phone service

          • VoIP Phone

            Advanced business VoIP devices

        • Learn & Connect

          • Support Center

            Access our self-help portal

          • Guides & Tutorials

            Find phone and product guides

          • News & Media

            See what people are saying about us

          • International Calling Rates

            See fees for international calling

          • Speed Test

            One-click VoIP readiness test

          • System Status

            Uptime transparency

  • Features

(800) 799-0600 SALES / (800) 285-7995 SUPPORT

  • BLOG
  • Customer Experience
  • Business Communication
  • Leadership
  • Productivity
  • Marketing & Sales
  • Product Updates
  • VoIP & VoIP Phones

VoIP & VoIP Phones

Everything you’ve ever wanted to know (and then some) about VoIP phone service, devices, and best practices to improve business communications.

what is a voip and how does it work
what is a voip and how does it work

Featured

What Is VoIP & How Does It Work?

What is VoIP? Voice over internet protocol (VoIP) is a type of phone system that uses an internet connection to make and receive calls, rather than traditional landlines. Most people consider…

Read Article
Avaya Alternatives and Competitors

March 14

Top 10 Avaya Alternatives & Competitors in 2023
Grasshopper alternatives and competitors

March 13

Top 10 Grasshopper Alternatives & Competitors in 2023
What Is Automatic Call Distribution?

March 11

Automatic Call Distribution: Overview & Call Routing Examples
Nextiva-Alternatives-featured-image

March 03

Top 10 Nextiva Alternatives To Consider
Top 10 business phone apps

February 27

10 Top-Rated Business Phone Apps for 2023
Top 10 alternatives and competitors to Dialpad

February 18

10 Dialpad Alternatives & Competitors You MUST Check Out
What Is a Cloud Contact Center? How They Work, Features & Benefits Compared.

January 28

Cloud Contact Center: What Is It & How Does It Work?
What is an ISDN - Featured Image

January 17

What is ISDN? Advantages, Types, and Who Uses it
Call Center Technology & Trends for 2020

January 10

Call Center Technology 101: What Is It, Benefits, and Trends for 2023
wireless voip phone feature image

December 29

11 Best Wireless VoIP Phone Options (Wi-Fi & DECT)
Hosted contact center featured image

December 28

What Is a Hosted Contact Center & How Does It Work?
Unified Communications as a Service Features (UCaaS)

December 27

28 Must-Have UCaaS Features & Benefits

Load More

Keep up with the Nextiva Blog.

Only quality articles, 2 times per week no spam, promised.

Subscribe

Become a better business

Nextiva Become-a-Better-Business
Nextiva Blog

Nextiva is shaping the future of growth for all businesses. Start learning how your business can take everything to the next level.

Go learn

Products
  • What’s New?
  • Commercial Phone Service
  • Business Phone Service
  • Small Business Phone System
  • Small Business VoIP
  • Cloud PBX
  • VoIP Call Center
  • VoIP Phones
  • Inbound Call Center
  • All Products
Community
  • Support
  • Newsletter
  • News & Media
  • Partners
  • Events
  • Webinars
Company
  • Contact Us
  • Leadership
  • Nextiva Cares
  • Careers – WE’RE HIRING
  • System Status

  • Legal
  • Privacy Policy
  • Security Policy
  • Patents
  • Sitemap

Nextiva is the #1 Rated Business Phone System.
Copyright 2022 Nextiva, All Rights Reserved.