Replace Disconnected Communication Tools with
One Integrated Suite

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NextOS is the platform for
the ultimate customer journey

PLANS & PRICING WHY NextOS

Bundle it all together

For true all-in-one communication and holistic insight into the customer journey

Reserve a Demo

Say Hello to NextOS

NextOS brings all of your customer and team communication tools in one place to make it easier to provide the customer experience your clients crave.

How Does NextOS Work?

The NextOS platform unifies five business tools on one single screen: CRM, phone service, live chat, surveys, and analytics. This empowers users to seamlessly manage their communication tools with one log in and one account. NextOS utilizes machine learning and artificial intelligence to give your business a holistic view of each customer, making it the most intuitive platform on the market.

Use NextOS to Boost CRM Effectiveness

We didn’t invent the CRM, we perfected it. Download our free ebook on CRM strategies and learn how NextOS can automatically increase effectiveness in your business.

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Everything you need is included

  • Omnichannel
  • Unified workspace
  • Instant customer context
  • Predefined ticket actions
  • Skills-based routing
  • Inbound and outbound calling
  • Proactive triggers
  • Automatic responses
  • See More Details
Vector Smart Object4
  • Sales
  • Lifecycle stages
  • Contact types
  • List views
  • Sales forms
  • Product catalog
  • Sales rules
  • See More Details
  • Live Chat
  • Simple setup
  • Customized design
  • Team chat
  • Proactive chat
  • Convert chats to cases
  • Unlimited chat history
  • Chat scheduling
  • Offline form
  • See More Details
Vector Smart Object1
  • Surveys
  • 9 question types
  • Skip logic
  • Complete customization
  • Survey templates
  • Post-Survey logic
  • Email notifications
  • Advanced analytics
  • See More Details
  • Voice
  • Cloud PBX
  • Unlimited calling
  • Nextiva App
  • Free local number
  • Free toll-free number
  • Voicemail to Email
  • Voicemail to text
  • SMS
  • Free number porting
  • See More Details
Vector Smart Object6
  • Support
  • Task automation
  • Call pop
  • Alert messages
  • Grid views
  • SmartTopics
  • Internal chat
  • Case creation
  • Internal wiki
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Vector Smart Object5
  • Email Marketing
  • Flexible email builder
  • Campaign builder
  • A/B testing
  • Campaign automation
  • Real-time analytics
  • Drag and drop content
  • Embed surveys
  • See More Details
  • Customer Journey
  • Customer Sentiment Analysis
  • Account Experience Score
  • SmartTopics
  • Lifestyle stages
  • Satisfaction surveys
  • Omnichannel customer contact
  • See More Details

Compare features

Choose the plan that checks all your boxes

Basic

Pro

Enterprise

Core Platform Functionality at a Glance

Unified Account, Contact, Activities Experience

Unified User, Group, and Team
Management For All Products

Central Database

Customer Journey Across All Channels

Intelligent Automation Engine

NextIQ (Intelligence)

SmartTopics

Customer Experience Score

Customer Journey Tracking

Customer Health Score Analysis

Sentiment Analysis

Predictive Actions

Post-Contact Satisfaction Surveys

Customer Benchmarking

Proactive NIR (Next Issue Resolution)

NextStep (Automation)

Visual Rules Engine

Targeted Personalization

Time-Based Triggers/Workflows

Event-Based Triggers/Workflows

NextDB (Administration)

Central Source for Customer Data

Basic Database

Data Migration

Custom Forms and Views

Users Management

Departments Management

Basic Roles and Permissions

Advanced Roles and Permissions

Visual Database Builder

Advanced, Flexible Database

Security

SSO (Single Sign-On)

IP Whitelist/Blacklist

Email Blacklist

Field Encryption

Get the most value from the All-In-One platform by using nextiva for all your customer communication.

Keep scrolling for every product and feature included in your bundle plan.

Multi-Channel Support

Single Screen for All Channels

Seamless Channel Interaction

Communication Channels

Email

Voice

Chat

Social

SMS

Productivity

Call Pop

Macros and Predefined Text

Integrated Wiki

Account and Case Notes/Alerts

Schedule Tasks

Same Screen Account/Case History

Search Functionality

Custom User Filters and Views

Attachments Library

Automatic Email Notifications

Case Management

Case Status Management

Case/Account Priority Management

Automatically Link Cases to Accounts

Watch Notifications

Bulk Edit

Smart Case Routing

SLA Management

Escalation for SLA Violation

SLA Reminders

Multiple SLA Policies

Audit Logs

Account Management

Account History

Account Contacts

Account Analytics

Account Notes

Custom Account and Contact Fields

Merge Contacts and Accounts

Link Account Relationships

Collaboration

Calendar with Google Integration

Internal Team Chat

Nextiva VoIP Standards

Cloud PBX

Free Number Porting

Advanced Call Management

Unlimited Calling

Free Local Number

Free Toll Free Number

Business Features

Voicemail to Email

Unlimited Virtual Faxing

Shared Call Appearance

HD Music on Hold

Voicemail to Text ($2.95/line)

Barge In

Professionally Recorded Greetings

1

3

Call Me Now

Conference Bridge

Call Recording

Mobility

Nextiva Mobile App

Team Presence

Nextiva Anywhere

Automatic Chat Case Creation

Proactive Chat

Scheduling

Tab Notification of Unread Customer Message

Unlimited Departments

Chat History

Shortcuts

Transfer Chat

Round-Robin Distribution

Multiple Admins

Offline Chat

Custom Chat Limits (per user/department)

Avatars

Unlimited Chat Instances (queue creation)

Queue Limit

Chat Builder

Chat Customization

9 Question Types (including Matrix, Images and Scales)

Number of Questions/Survey

10

50

Unlimited

Number of Responses/Survey

50

100

Unlimited

Number of Surveys/Month

100

200

Unlimited

Survey Analytics

Email Notifications

Survey Templates

Secure Your Survey (Google's ReCaptcha)

Survey Link Modification

Automated Survey Distribution

Export Survey Results (CSV)

Custom Headers (Add Logo, etc)

Favorite and Archive Surveys

Set Max Number of Responses Per Survey

Set Max Number of Responses Per Survey Taker

Emojis

Survey Scheduling

Post-Survey Logic

Skip Logic

Custom Landing Pages

Redirect Upon Submit

Allow/Restrict IPs

Standard Dashboard

Custom Dashboards

User and Team Performance

Advanced Analytics

Early Access to Nextiva Marketing

Patented

You can count on us

To be there for your business

99.999% uptime

100% in-house support

150k customers

93% customer satisfaction


Make it easy for customers to reach you

Communicate on the channels they prefer
to use for each and every interaction.

Voice, email, and chat available now.
Social and SMS coming soon.

Connect Better
Business Management Software

business feedback

NextOS captures
every customer interaction

From every touchpoint, channel,
and application in real time


Our technology translates data into insight

That's visible for everyone, from the frontline to the CEO

business data into insight

Automate action
across the
entire system

Use the rules engines to improve consistency and efficiency
on every channel and at every touchpoint, with the click of a button.

Get Addicted to Automation

Tracking the customer journey

Gives you...

  • Meaningful
    insight

  • Humanized
    personalization

  • Powerful workflow
    automation

  • Predictive modeling
    and action


Nextiva All-in-One Plans

Complete solutions for every business

ALL THE BASICS

Nextiva
Bundle Basic


$35 Per Month
Billed Annually
SAVE $14.95/mo
COMPARED TO A’LA CARTE
LIMITED TIME OFFER
(EXPIRES NOVEMBER 30)
  • All Basic Features
  • For Voice (Office), Service CRM,
  • Chat, Surveys, and Analytics
Choose

MOST POPULAR

Nextiva
Bundle Pro


$45 Per Month
Billed Annually
SAVE $37.95/mo
COMPARED TO A’LA CARTE
LIMITED TIME OFFER
(EXPIRES NOVEMBER 30)
  • All Pro Features
  • For Voice (Office), Service CRM,
  • Chat, Surveys, and Analytics
Choose

FULLY LOADED

Nextiva
Bundle Enterprise


$55 Per Month
Billed Annually
SAVE $99.95/mo
COMPARED TO A’LA CARTE
LIMITED TIME OFFER
(EXPIRES NOVEMBER 30)
  • All Enterprise Features
  • For Voice (Office), Service CRM,
  • Chat, Surveys, and Analytics
Choose

See how Nextiva will transform the way you communicate.

 

 

Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.

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Learn how much can save your business.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.

 


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 444-8464
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 444-8464
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.