Live chat software lets you connect with customers in real time

Give your customers faster service and boost overall efficiency

plans & pricing
Live Chat Software

Nextiva Live Chat Software

Flexible plans for every business

ALL THE BASICS

Chat Basic


$10 Per Month
Billed Annually

  • Automatic Case Creation
  • Proactive Chat
  • Scheduling
CHOOSE Learn more

MOST POPULAR

Chat Pro


$20 Per Month
Billed Annually

  • All Basic Features
  • Shortcuts
  • Chat Transfer
CHOOSE Learn more

FULLY LOADED

Chat Enterprise


$35 Per Month
Billed Annually

  • All Pro Features
  • Queues
  • Chat Customization
CHOOSE Learn more

Live Chat Online Software

Great for customers

Real talk
in real time

When customers have quick questions - and want quick answers.

Customers not only prefer live chat, they’ve come to expect it. 77% of customers say they won’t make an online purchase if there isn’t live chat software support on a website.


Great for everyone

Help more people with less effort

Shortcuts allow agents to type commonly sent messages with just a couple keystrokes. This saves them from having to type out the same sentences over and over again, while also ensuring consistent and typo-free messages.

Agents love this feature, but it's an even bigger win for your customers and your business. Shortcuts enable you to help more customers in less time. Everybody wins.

Live Chat Software Shortcuts

Great for everyone

Offer help proactively

Some customers are hesitant to contact businesses for help, even when they need it, which can be damaging to their experience. Proactive Chat lets you reach out to them when they need it the most.

Add Proactive Chat to specific website pages, or set them to trigger after a visitor has spent a certain length of time on a page. Be proactive about rescuing your customers.



All-in-one communication platform

Add more products to add more power

Combine Chat with other Nextiva products to grow their impact exponentially. Collect data at every touchpoint across the system, trigger powerful workflow automations, gain insight that everyone in your organization can leverage, and build amazing relationships with your customers.

Vector Smart Object
Award-winning support

Say hello to your
Amazing Service team

Here at Nextiva, we go above and beyond your service expectations. Our 100% in-house team is here to help you every step of the way. Just call (800) 737-2222, email us (support@nextiva.com), or chat online. Or find setup help, tutorials, and more at our Support Center.

See how Nextiva will transform the way you communicate.

 

 

Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.

Big XBert

Contact an Amazing Service
Sales Expert
(800) 799-0600
Or Separator graphic
Learn how much can save your business.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.

 


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 444-8464
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 444-8464
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 444-8464
See how you can provider smarter, better service with Nextiva IVR.