Customer Journey and SentimentKnow the mood of prospects and customers. Get real-time alerts based on conversations that allow your team to see which customers need quick attention and act fast.
Surveys with ease
Send automatic surveys after any interaction with customers. See responses directly in the continuous conversation. Know how they feel and respond based on feedback.
Become a mind reader
Know customers before you pick up the phone. Call Pop instantly shows important caller details on your screen. See customer sentiment, survey responses - even the value of the account calling.
Automations that improve the experience
Automations that improve your workflow
Keep customers engaged with intelligent automations. See positive and negative sentiment changes and automate actions to engage customers based on their experience.