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Send and receive VoIP SMS and MMS messages. Enjoy the benefits of VoIP without clunky API integrations.
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Voice over Internet Protocol (VoIP) technology makes sending and receiving text messages from your business phone service easy.
And you won’t need a separate text messaging service, either.
Nextiva has relationships with phone service providers, so text messages are delivered reliably. Your team can have text-enabled phone numbers and exchange texts using the NextivaONE mobile, web, and desktop apps.
Show customers you care with a personalized 1:1 or group text message with team members.
Prevent scheduling mishaps with quick SMS reminders for upcoming meetings or sales demos.
Capture photos from customers about a potential project and send proof the job was completed.
Notify customers about shipping and service updates without calling or leaving a voicemail.
Unlimited audio & video meetings
Business text messaging
Team collaboration tools
Voicemail to email & SMS
Call recording & voice analytics
Audio/video conference recording
Microsoft & Salesforce integrations
Single sign-on management
Get a quote for business phone service. Even if you’re just getting started, no problem. Your pricing reflects all taxes and fees.
Select or port in as many phone numbers as your business needs. We’ll verify they’re available and enable VoIP SMS on them.
Invite your team to use your new phone system and assign phone extensions so they can send and receive text messages.
Fully cloud-based VoIP phone service
Proven reliability with 99.999% uptime
Award-winning 24/7 customer support VoIP text messaging (SMS) includedNextiva provides a free app for your team members compatible with desktops, Android, and iOS. Streamline business communications on any internet connection. Voice, SMS, and team chat in one mobile app.
Can your traditional phone system do that?
Get crystal-clear phone call quality, so your voice is heard clearly the first time, even over Wi-Fi. HD Voice technology is included with your VoIP phone system.
Traditional phone systems are prone to interference, making calls sound fuzzy or muffled.
Send and receive 1,000+ text messages from your desktop or mobile phone with phone numbers provided by Nextiva.
Can your office phone system send and receive SMS messages? Not likely.
Access historical and real-time inbound and outbound call activities. This is helpful for forecasting call volume and customer requests.
Landlines and cell phone plans send you a monthly statement of call and text activities.
Team members can view every customer interaction without bouncing between apps. Nextiva consolidates phone, SMS, and email communication channels into one.
Analog phone lines are limited to phone calls.
The bedrock of a business VoIP phone service is how it handles incoming calls. Nextiva makes building call flows effortless for anyone.
Traditional phones lack call routing without costly add-ons from the local phone provider.
Familiar design for seamless business communication
Vibrant full-color screens with instantly visible caller ID
Wired Ethernet and wireless connectivity available
Superior call quality from HD Voice technology
Engineered acoustics for any office meeting room
Easy to use to join or drop from a conference
Integrates fully with your phone system
Wired Ethernet and wireless connectivity available
Exceptional sound clarity to enhance communication
VoIP features like active noise-canceling and Bluetooth
Wired and long-range wireless connectivity options
Comfortable VoIP headsets to wear all-day
Retrofit older telephony to use VoIP
Ideal for older fax machines and alarm systems
Phase in your new VoIP phone system
Teach your old PBX new tricks
Ready to use on Windows, Mac, iOS, and Android
Built-in business text messaging capabilities
Transfer phone calls from your mobile device
VoIP texting service works in the app and in browsers
"With NextivaONE App, [our agents] are accessible to their clients 24/7. Every Franklin Street employee is also able to text with their business phone number now as well."
Tom Rybak
Chief Information Officer, Franklin Street
"My team loves using the Nextiva phone service so much more than the old phones. They describe it as HD calling. It's a modern system."
Rich Sparkman
Director of IT, Shelby American Las Vegas, NV
"Nextiva has satisfied all our needs. The dashboard analytics are responsive, and we can see the number of inbound and outbound calls in certain departments."
Tia Aleksandrova
Project Manager, MoveHappy, Los Angeles, CA
Spend less time tinkering with your phone system and instead focus on serving customers. With 99.999% uptime, you get the superior reliability your business needs.
Get advanced features like CRM integrations, multi-level auto attendants, 3,000 toll-free minutes, and voicemail-to-email notifications. Dive right in, or get live help anytime you want.
Deliver the customer experience you’ve always imagined. It all starts with an easy-to-use VoIP service provider. A virtual receptionist can gather basic info from callers, saving agents time.
Add business communication features as your company scales instantly. Enjoy business VoIP with SMS, unlimited nationwide calling, virtual phone numbers, and more.
Unlike cell phone plans or simple text messaging apps, Nextiva streamlines your communication channels.
See what's included in our business phone system:
Yes, you can send text messages from VoIP phone numbers. Voice over Internet Protocol (VoIP) allows service providers to connect their service to cellular networks. However, this capability must be activated before VoIP texting can be used.
With a small business phone system like Nextiva, you can send text messages directly from your VoIP number to mobile phones. It's the easiest way to communicate with customers without a third-party SMS provider.
VoIP texting works by sending text messages to a trusted phone carrier through the internet. The VoIP phone provider manages this handoff between the internet and the cell phone carrier.
The message is then sent as a standard text message to the recipient's mobile device via the cellular network. It looks and functions just like a regular text message.
With Nextiva, companies enjoy the benefits of VoIP and streamline all of their business communications.
When using VoIP with SMS, there are a few limitations to consider:
Nextiva is the top business communications solution for a reason. From VoIP desk phones to virtual softphones, they help companies stay in touch with customers and their teams.
In addition to VoIP with texting, Nextiva offers many essential features with its VoIP phone service::
Experience the best VoIP provider yourself. Schedule a live demo today.
| Professional | Enterprise |
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| The Essentials | |||
| Unlimited Calling within the US/CA | |||
| Free Local & Toll-Free Number | |||
| Keep Your Current Number | |||
| Toll-Free Minutes | 2500 | 10000 | |
| HD Video & HD Voice | |||
| Customizable Hold Music | |||
| Unlimited Multi-Level Auto Attendant | |||
| Professionally Recorded Message | 1 | 3 | |
| Dial by Name Directory | |||
| Call Controls (Transfer, Hold, Mute, etc.) | |||
| Call Continuity | |||
| Simultaneous Ring | |||
| Call Forwarding | |||
| Call Waiting | |||
| Call Queues | Add on | Add on | |
| Do Not Disturb | |||
| Unlimited Internet Fax | |||
| Productivity | |||
Nextiva's Caller AI provides you with the most up to date account information in the customer’s journey including survey results, interactions, the value of the customer, and customer experience score. When you accept the call, all of the customer's information will automatically appear on the screen.
Caller AI
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250 Pops | Unlimited Pops | |
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The voicemail to email feature forwards voicemails to a selected email address. You can listen to your voicemail messages directly from your computer or other portable device. Not available for HIPAA customers.
Voicemail to Email
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With the voicemail to SMS feature, you can elect to receive an SMS notifying you that you've received a voicemail. Not available for HIPAA customers.
Voicemail to SMS Notification |
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This feature uses speech recognition to translate voicemail messages to text that are delivered via email or SMS.
Voicemail Transcription
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| Team Presence | |||
| Shared Line Appearance | |||
| Busy Lamp Field | |||
| Call Groups | |||
| Mobility | |||
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The Essential tier includes calling only.
NextivaONE App for Mac
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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The Essential tier includes calling only.
NextivaONE App for Windows
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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The Essential tier includes calling only.
NextivaONE App for iOS
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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The Essential tier includes calling only.
NextivaONE App for Android
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video |
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| Meetings | |||
| Unlimited Conference Calls | 40 Participants | Unlimited Participants | |
| Unlimited Video Calling (Peer-to-Peer) | |||
| HD Video Calling | |||
| Amazon Chime | |||
| Team Collaboration & Messaging | |||
| Team Messaging and Collaboration | |||
| Private Group Messaging | |||
| Screen Sharing | |||
| Analytics & Reports | |||
| Call History | |||
| Call Log Reports | |||
| Voice Analytics | |||
| Administration | |||
| Admin Portal | |||
| User Portal | |||
| Dashboard | |||
| Real-time System Status Alerts | |||
| Call Recording | |||
| Most Popular Integrations | |||
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Nextiva's Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.
Caller AI with Nextiva CRM
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.
Salesforce Lightning UI
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce Service Cloud
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
MS Outlook
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Our embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.
MS Teams
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Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.
Google Contacts
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
HubSpot
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Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.
Zendesk
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Create new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.
ServiceNow
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| Other Integrations | |||
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Combine Nextiva Business Phone Service with Clio to know who is calling and see customer details on the screen. Simply click on a customer contact to automatically make a call. Available in the Professional and Enterprise tiers for Windows.
Clio
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Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics
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Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics 365
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Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.
Oracle Sales Cloud
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Create new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Sugar CRM
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available for Windows in the Professional and Enterprise tiers.
Act!
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Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
NetSuite
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
ConnectWise
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Goldmine
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
Lotus Notes
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Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Workbooks
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Create new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.
Bulhorn
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| Phones | |||
| Bring Your Own Device (BYOD) | |||
| Phone Rental Options: Desk and Conference Phones | |||
| Desk Phone | |||
| Conference Phone | |||
| Support | |||
| Email Support | 24/7 | 24/7 | |
| Chat Support | 24/7 | 24/7 | |
| Phone Support | 24/7 | 24/7 | |
| Multi-Site Support Status Alerts | |||
| Professional Implementation | |||
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We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.
