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Arlington's Top Business VoIP Phone Service Company

VoIP converts your voice into a digital signal so you can make calls directly from a computer, a phone, or other data-driven devices.

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Serving Arlington for Over 10 Years

Just across the river from Washington, DC, Arlington is home to a rich military history including the Pentagon, Arlington National Cemetery, and the Marine Corps Iwo Jima Memorial. Tourists from all over the world visit, and thousands of people commute to the area each day for work. Nextiva is the right solution for business phone systems in Arlington, VA because VoIP phone systems offer far superior mobility, functionality, and cost-efficiency over traditional landlines.

Personalized Solutions

In addition to traditional voice services, VoIP provides access to other applications so your staff can be more agile and productive. All the services you need—phone calls, faxes, voicemail, email, web conferences, and more—can all be delivered to any device with internet access.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

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For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

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For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

Not in Arlington?

No matter whether you're in Arlington, Washington, DC, or out in the country in Alexandria County, Nextiva has you covered. Our coverage is nationwide, so you or your employees can be anywhere in any of the areas listed below or beyond, and be assured that your Arlington VoIP solutions will always work.

Alexandria
Aurora Highlands
Ballston
Barcroft
Broyhill Heights
Clarendon
Charlottesville
Chesapeake
Covington
Crystal City
Fairfax
Fredricksburg
Glencarlyn
Greenbrier
Lexington
Lynchburg
Lyon Village
Manassas
Newport News
Norfolk
Palisades
Penrose
Pentagon City
Radnor
Richmond
Rosslyn
Shirlington
Virginia Beach
Westover
Williamsburg

Features That Set Us Apart in Arlington

Businesses can save a lot of money over legacy Arlington phone systems when using a VoIP service like Nextiva. Instead of being charged for long-distance calls like you normally would be, the only charge is for your internet access. Your phone calls travel over the internet as data, just as email does.

TRUE UNIFICATION

Nextiva offers a path to unified communication across your business, so you and your team can truly get more done. Nextiva VoIP phone systems are built with the features you need to communicate seamlessly, no matter where your people are located. Quickly and easily enable collaboration between your on- and off-site teams, enable new flexible working environments, and allow your employees to utilize their own devices.

COLLABORATE FROM ANYWHERE

Today's businesses are dynamic. They move fast, grow fast, and need communication tools that can keep up. We understand that your business may be spread across many locations, or you may travel frequently. We've got you covered! With Nextiva's Desktop App, for instance, you can hold face-to-face video conferences with screensharing even if you're across the country from your team.

REAL-TIME ANALYTICS

Get immediate access to all your call activity data and see your business data such as employee performance and the impact of your marketing activities clearer than ever. Make better decision, more quickly, with easy access to the information you need.

ALL-IN-ONE COMMUNICATIONS PLATFORM

Voice is just the tip of the iceberg for business phones in Arlington, VA. Combine our own surveys, social, and marketing tools to grow your influence and collect data at every touchpoint.

INTEGRATION-FRIENDLY

Nextiva integrates with the apps you are already using, or the ones that you might want to use as your business grows. We already talk to the most popular business apps such as Zendesk, Salesforce, Skype, Twitter, G Suite, and Office 365.

AMAZING SERVICE

Our system is so easy to use that we definitely don't expect you will need to spend a lot of time on service calls. But if you do need help, say hello to our 100% in-house and on-shore customer service team.

“Overall, I’m really happy with our decision to switch to Nextiva, and so is our leadership team. We try to work with the best of the best, and that’s Nextiva. They are always innovating and ahead of the curve.”

- KIERAN S. | SR. FRANCHISE BUSINESS COACH | BUZZ FRANCHISE BRANDS

Unified Communication with
the NextOS Platform

When you opt for full access to all of our services, you can put tools to work that will transform the way your business communicates, collaborates, and adapts. We didn't borrow the intelligence of our Nextiva's NextOS platform — we built it from the ground up. It harnesses three components: a simple yet powerful database of customer and employee information; an algorithm capable of learning, adapting, and predicting a customer's future behavior;

and tools that can take the information from the database and knowledge from the algorithm to automate the next steps in your outreach campaigns. Even with all of these powerful resources, the NextOS platform is still easy and fun to use. Add new users to the database within minutes. Add gamification to spark some friendly competition among your employees. Manage all customer communications in one place including voice, email, chat, and social media. One workspace, zero friction.

Get a Quote

Call Nextiva for your Arlington VoIP solutions, and you can be up and running the next day. If you're not sure but you want to learn more, we're here to help! We'll talk you through finding the right plan for your business.

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Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Arlington's Top Business VoIP Phone Service Company

Serving Arlington for Over 10 Years

Personalized Solutions

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

Not in Arlington?

Features That Set Us Apart in Arlington

Unified Communication with the NextOS Platform

Get a Quote

Trusted by millions of users daily

4.5/5

4.7/5

I’m a big fan of Nextiva

Get a (free) live demo

Download the NextivaONE app.

Desktop

Mobile

Unified Communication with
the NextOS Platform

Trusted by millions
of users daily