For the last decade, Dobin Law Group has been providing law services in Jupiter, FL, near West Palm Beach. Focusing on mediation, regulatory issues, and arbitration, the firm’s notable case load might lead one to assume that Dobin Law has at least several employees working under their roof. In reality, it’s just Marc S. Dobin working out of his home office.
Whether he has practiced at a law firm, with a partner, or solo (as of 2010), Dobin Law’s mission has always been to provide large law firm quality with personalized attention.
Frankly, for me, it was a great upgrade from my prior provider in terms of usability, in terms of the app, and consistent pricing. There were a lot of good things. I used Nextiva for about a week and realized that the call quality was good, [and] the call handling was good. Having the integration with Nextiva seemed to make a lot of sense.
Raise Your Communication Bar
His previous VoIP provider was more expensive and charged by the minute, and his previous fax provider’s service level had declined significantly in his view.
This wasn’t up to par with the exceptional service Dobin needed for his practice.
“The fax service I was getting had declined to the point where it was unusable. Sometimes I couldn’t send faxes. It was a disaster.”
Since his previous VoIP provider didn’t offer one price, all-in-one fax, and phone services, Dobin’s bills were inconsistent depending on how heavy his phone usage was for the month.
He decided it was time to start looking at other options when his previous fax provider told him he had to use an alternate fax number for several months while they sorted out a technical issue.