Cloud-based VoIP phone service for modern teams.

Let your team work anywhere and enjoy unlimited nationwide calling with Nextiva’s reliable business VoIP solution.

Why upgrade to VoIP phone service?

Free yourself from the limits of traditional phone systems. Nextiva’s VoIP phone system offers

  • Crystal-clear calls: Superior call quality and audio clarity.
  • Mobile apps: Free mobile phone apps to stay connected.
  • Integrations: Connect business apps like your CRM & email.
  • Cost-effectiveness: Simple pricing plans with no surprises.
  • Reliable & secure: Industry-leading uptime and reliability.
  • Easy scalability: Add lines as your business grows in a click.

How Nextiva VoIP powers every business.

Go beyond the dial tone.

  • Unified communication with voice, video, and chats
  • Ultra reliable cloud phone service with 99.999% uptime
  • Unlimited calling nationwide and virtual faxing included
  • Text messaging for the entire team (SMS and MMS)
  • Toll-free number and auto attendants included

Work from anywhere.

  • Top-rated iOS & Android voice over IP apps
  • Easy-to-use softphone app for Windows and Mac
  • Flip business phone calls between mobile devices
  • Declutter your workspace with optional desk phones
  • VoIP telephony avoids long-distance fees with cell phones

Make effortless conference calls.

  • Fully integrated video meeting functionality
  • Built-in team messaging desktop app screen sharing
  • Direct-dial calling features to take meetings on the road
  • Professional moderation features for added privacy
  • Advanced VoIP conferencing with call recording

Bring teams together.

  • Manage a single business phone system for every office
  • Allow or restrict international calling to select users
  • Assign phone numbers to users or groups.
  • Call flows to route incoming calls to your main number
  • Replace several disjointed business apps with NextivaONE

Reveal key insights.

  • Access historical and live call data
  • Real-time call tracking with custom reports & dashboards
  • Identify business trends by analyzing inbound call logs
  • Make QA a breeze with call recording and rating
  • Know who’s actually making VoIP calls to keep costs low

Connect your business apps.

  • Sales CRM for managing your leads and opportunities
  • Upgrade analog phone devices like fax machines to go digital
  • Helpdesk tools to manage customer service requests
  • Call center solutions available to handle high call volume
  • Know your customers at the time they call with Call Pop

Integrate your team’s tools.

  • Integrate business VoIP service with business tools you use
  • Make low-cost outbound calls from your CRM with Nextiva
  • Easy integration with Google, Microsoft, & more
  • Click to dial phone numbers for improved productivity
  • Improve business communications with advanced features

Why thousands of businesses
choose Nextiva.

“Nextiva is top-notch. Since starting to work with them, I’ve encountered legitimately some of the best customer service in any realm. It’s outstanding.”

Chris Hayes

IT Director, The Conan O’Brien Show, Burbank, CA

“My team loves using the Nextiva phone service so much more than the old phones. They describe it as HD calling. It’s a modern system.”

Rich Sparkman

Director of IT, Shelby American Las Vegas, NV

“Nextiva has satisfied all our needs. The dashboard analytics are responsive, and we can see the number of inbound and outbound calls in certain departments.”

Tia Aleksandrova

Project Manager, MoveHappy, Los Angeles, CA

Affordable pricing for award-winning
phone service.

Core

$30 $30
$35 Save
$35 Save
/user/mo
Get a Demo

For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

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Core features:

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    Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

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    Website live chat
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    Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

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    Messaging apps
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    Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

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    Social media channels
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    Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

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    Review Management
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    Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

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    Digital Service Helpdesk
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    Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

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    Inbound & Outbound Voice
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    Send and receive SMS text messages from your business phone number using the desktop and mobile app.

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    Business SMS
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Video meetings
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    Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

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    Screenshare & file share
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    Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

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    Call routing and queueing

Engage

$40 $40
$50 Save
$50 Save
/user/mo
Get a Demo

For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

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Everything in Core, plus:

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    Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

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    Advanced IVR
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    Give your business a professional edge by offering a universal, non-local, toll-free number.

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    Toll-free number and minutes
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    Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

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    Advanced reporting
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    Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

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    Core integrations
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    Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

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    Website chatbot

Power Suite

$60 $60
$75 Save
$70 Save
/user/mo
Get a Demo

For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

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Everything in Engage, plus:

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    Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

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    Inbound call center
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    Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

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    Intelligent Virtual Assistant
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    Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

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    Intelligent skills routing
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    Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

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    Unified team interface
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    Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

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    Supervisor dashboard

Got pricing questions?

Icon Image Most reliable VoIP
Icon Image Video & audio conferencing
Icon Image Customer communications
Icon Image Work anywhere

Everything you need. None of the hassle.

Phone service that works as hard as you.

PHONE SYSTEM

Professional-grade communication features

Know who’s calling before you answer. Improve your workflows with Nextiva’s calling features to work smarter, not harder.

CONNECTED COMMUNICATIONS

One place for every
customer conversation

Manage phone calls, emails, and texts in one platform. Focus on what matters, not where it comes from.

WORK FASTER

Set up your phone system in minutes.

Get started in a few steps. Our intuitive setup and drag-and-drop Call Flow Builder make managing your phone service a breeze.

COMPARE VOIP PROVIDERS

Nextiva leads the charge,
others follow.

The top choice among VoIP platforms – unmatched value,
support, and advanced capabilities.

#1 Rated

Phone System

Professional

RingCentral

Core

Dialpad

Standard

Vonage

Premium

8X8

X2

G2 Rating

4.6 out of 5

(3,183 reviews)

4.0

4.4

4.3

4.1

Gartner PeerInsights Rating

4.7 out of 5

(666 reviews)

4.4

4.4

4.4

4.4

Trustpilot Rating

4.8 out of 5

(3,386 reviews)

2.4

4.3

4.3

2

Customer Recommendations (GetVoIP)

92%

(3,186 reviews)

70%

(586 reviews)

95%

(265 reviews)

67%

(264 reviews)

86%

(767 reviews)

Uptime and reliability (2024)

99.999%

99.99%

99.75%

99.999%

99.999%

24/7 Support (Phone, Email, Chat)

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Unlimited Calling in US & CAN

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HD Audio & Video Conferencing

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Text Messaging (SMS & MMS) Included

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Additional cost

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Team Chat & Document/File Management

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Mobile and Desktop Softphone Apps

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Visual Call Flow Designer

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Certified VoIP Hardware (Pre-Configured)

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Website Chat Engagement

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AI-powered Voicemail Transcripts

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Unlimited Secure Online Faxing

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1000 pages incl.

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$14.99/mo

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$18.95/mo

Browser-based VoIP Phone Calls

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White-glove 10DLC Support

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Email and SSO integrations

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Google & Microsoft Incl.

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Additional costs

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International Calling

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Starts at $0.01/min.

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Starts at $0.01/min.

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Starts at $0.01/min.

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Starts at $0.01/min.

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Starts at $0.01/min.

Bulk/Mass Texting

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Starts at $0.01/msg

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Additional costs

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International Phone Numbers (DIDs)

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Starts at $5.99/mo

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Strengths

Best for small and medium-sized companies with one or more locations and hybrid workforces.

Ideal for those with global calling needs and limited SMS and faxing needs.

One-size-fits-all approach to business voice needs and call transcripts.

Good for complex environments with engineering teams.

Strong fit for mid-size companies with global calling needs.

Make the move to a communication platform you can count on.

The best businesses need the best VoIP provider.
Get your custom quote 👇

I’m a big fan of companies like Nextiva.

Steve Wozniak

Co-founder at Apple

Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe at any time. For more information, check out our Privacy Policy.

FAQs

Answers to common VoIP questions

Trusted by millions
of users daily

G2 Rating


4.6/5

TrustPilot Rating


4.8/5

I’m a big fan of Nextiva

Steve Wozniak

We’re committed to your privacy. Nextiva uses the information you provide to us to contact you about our relevant content, products, and services. You may unsubscribe from these communications at any time. For more information, check out our Privacy Policy.