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Grow your business with deep customer connections.

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Build stronger connections with customers.

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Customer Experience Score

Know the current mood of prospects and customers. Track every interaction and understand customer impact.

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Automatic Conversation Analysis

Natural Language Processing helps you understand customers, interpret their needs and act.

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Smart Recommendations + Automations

Get intelligent suggestions during the conversation and send automatic personalized messages at the right time.

Customer Experience Score
Conversation Analysis
Recommendations and Automations

Easy to use. Powerful results.

Know which customers need quick attention
Customer experience score

Know which customers need quick attention.

Get real-time alerts based on conversations that allow your team to act fast, when it matters most.

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Know which customers need quick attention
Say the right things at exactly the right time
Smart Recommendations

Say the right things at exactly the right time.

You’ll get real-time suggestions during the conversation to help you solve customer problems faster.

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Intelligent Automations

Keep them engaged with intelligent automations.

Automate actions based on the customer’s experience. Engage customers with both positive and negative changes.

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Keep them engaged with intelligent automations
Create great relationships with deep customer information
Customer insights

Create great relationships with deep customer information.

Understand your customers on a whole new level. Track every interaction with your business. Know what works and what doesn’t.

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No technical skills needed. The software does the heavy lifting.

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This capability is only available with our Ultimate Plan

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Chris Brencans, CMO

"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

Chris Brencans, CMO
On The Map Marketing
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