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The #1 Rated Minneapolis’ Business VoIP Phone System

Nextiva has been providing business phone service to Minneapolis, MN for over 10 years. Our presence in the area has helped small businesses grow their customer base by providing a reliable and feature-rich communication solution.

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We Understand Minneapolis’ Business Phone Needs

With over 500,000 businesses in Minnesota and twenty-five Fortune 1000 companies in Minneapolis alone, we know that the people of Minneapolis work hard. And for more than a decade Nextiva has been working just as hard to help support these businesses. Over the last decade we’ve collaborated with companies across the state to develop solutions they need to manage and improve their communications. That’s why Nextiva has been recognized year after year as not only the #1 Minneapolis VoIP provider, but the top provider in the US.

Personalized Solution

Nextiva’s budget-friendly business phone systems in Minneapolis, MN provide you with the flexibility you need to keep your business running the way you want. Whether you need a phone system that enables remote work, can run even when the power is out, or can track and analyze call trends; we’ve got a solution for that. Click below to see what we can do for you.

Digital

$20 $25

$25 Save 20%

Get a Demo

For startups

Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.

Digital features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk

Core

$30 $35

$35 Save 40%

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For small teams

Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.

Core features:

Turn prospect and visitors into customers and provide customer service on your website by engaging with them in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction for a personalized experience or use AI Chatbot to interact with prospects or customers.

Website live chat
Support and sell using social messaging platforms including Facebook, Instagram, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.

Messaging apps
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.

Social media channels
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.

Review Management
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.

Digital Service Helpdesk
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.

Inbound & Outbound Voice
Send and receive SMS text messages from your business phone number using the desktop and mobile app.

Business SMS
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Video meetings
Collaborate face-to-face with video meetings. Share your screen, engage in sidebar chats, share files, and record for future reference.

Screenshare & file share
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”

Call routing and queueing

Engage

$40 $50

$50 Save 44%

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For growing teams

Create amazing customer experiences across all channels with AI-powered intelligent routing, AI chatbots, analytics, insights, and integrations with CRM systems.

Everything in Core, plus:

Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.

Advanced IVR
Give your business a professional edge by offering a universal, non-local, toll-free number.

Toll-free number and minutes
Move your business forward with insight gained from data found within your advanced IVR and queueing metrics.

Advanced reporting
Sync data between your core software, such as Salesforce HubSpot, and Zendesk.

Core integrations
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.

Website chatbot

Power Suite

$60 $75

$75 Save 44%

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For sales & service teams

Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including inbound voice, advanced routing with an AI-powered interactive voice bot, agent skills-based routing, data dips, and supervisor assist.

Everything in Engage, plus:

Manage high-volume inbound calls, use voice prompts and AI to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.

Inbound call center
Process high-volume inbound calls by auto-answering and prompting callers to ask questions or provide routing requests using an Intelligent Virtual Assistant.

Intelligent Virtual Assistant
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.

Intelligent skills routing
Increase efficiency and collaboration by connect agents and supervisors in a single inferface.

Unified team interface
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.

Supervisor dashboard

Not in Minneapolis?

Nextiva is a nationwide partner to large and small businesses everywhere. That means that you can use our services even if you’re not in Minneapolis metro. Our reach is far and wide so that even companies in smaller, rural areas can have access to a voice service that keeps them connected and ready to tackle any customer service or marketing issue they face. Here are just some of the surrounding areas we cover:

St. Paul
Bloomington
Woodbury
Maple Grove
St. Louis Park
Richfield
Elk River
New Brighton
Golden Valley
Saint Francis
Watertown
Howard Lake

Features That Set Us Apart in Minneapolis, MN

You already know that our VoIP solution comes packed with features, but we want you to see what really sets us apart. Nextiva is always on the hunt for the newest technology to deliver to our clients, which means your solution will never be outdated. Want to know what you can get with Nextiva’s low-cost plans? The list is endless.

POWERED BY THE CLOUD

We make it easy to manage your business phone service. Our easy-to-use interface was created with you in mind, making it simple to manage users and features at just the click of a button. Because it all exists in the cloud, you can easily make changes from anywhere in the world.

NEXTIVA MOBILE APPLICATION

Just another way to unchain you from your desk. Our mobile application makes it possible for you to take your VoIP phone features on the road. Maintain contact with your team through messaging, video and voice conferencing, and broadcasting.

SEAMLESS INTEGRATION

You work with tools every day that are essential to the success of your business. Nextiva Voice integrates with many of them so that you can keep your system running the way you want to.

CHOOSE YOUR NUMBER

At Nextiva, we put the power in your hands. Whether you want to keep your existing number or use a toll-free number, we will customize your solution so that it’s the way you want it.

AMAZING SERVICE

Nextiva is known for its team of representatives that work tirelessly to make sure you’re satisfied. Our reps work around the clock to answer your questions and resolve problems. You can put your trust in us.

REAL-TIME ANALYTICS

Get by-the-minute updates on how your team is doing. Our analytics shows you everything from call waiting times to productivity maps. It’s the insight you need to help train your workforce to be a customer service powerhouse.

“We wanted a provider that was affordable for small businesses, easy to implement, and well-reviewed, and that was Nextiva.”

- VALERIE MOSELLE | CO-FOUNDER | LUMA YOGA

Unified Communication Through
the NextOS Platform

Nextiva wants to be the solution you depend on for everything. That’s why we’ve integrated our phone system into a robust unified communications platform called NextOS. We make it easy for you to communicate with your customer wherever they choose; from voice, email, and chat to social media and SMS. NextOS by Nextiva captures your customer interactions so you can turn those moments into insights that better develop your marketing and customer service strategy. Automate workflows, understand your data, and build in powerful marketing strategies based off of our in-depth data analytics. NextOS is the perfect partner to your VoIP service.

Call Today

Minneapolis is a city that knows how to get the job done. Nextiva is the partner that can help ease your workload. Whether you’re looking for a simple VoIP solution or want to incorporate a full unified communications system, we can help you find the plan that works for you. Customize your features, ask questions, and better understand the power we can put in your hands by contacting a member of our team.

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Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

The #1 Rated Minneapolis’ Business VoIP Phone System

We Understand Minneapolis’ Business Phone Needs

Personalized Solution

Digital

For startups

Core

For small teams

Engage

For growing teams

Power Suite

For sales & service teams

Not in Minneapolis?

Features That Set Us Apart in Minneapolis, MN

Unified Communication Through the NextOS Platform

Call Today

Trusted by millions of users daily

4.5/5

4.7/5

I’m a big fan of Nextiva

Get a (free) live demo

Download the NextivaONE app.

Desktop

Mobile

Unified Communication Through
the NextOS Platform

Trusted by millions
of users daily