4.6 27182 + Business Reviews

Relationships start with a conversation

Organize and manage all customer and team interactions.

Backed by 17 years of service
Trusted by 100,000 businesses
30-Day Money Back Guarantee

From local businesses to global brands, over 1 million users trust Nextiva

Taco Bell
KFC
Amazon
San Antonio Spurs
UPS
Hyundai
Einstein Bros Bagels
IKEA
AAA
Texas Roadhouse
Shelby
Taco Bell
KFC
Amazon
San Antonio Spurs
UPS
Hyundai
Einstein Bros Bagels
IKEA
AAA
Texas Roadhouse
Shelby
Platform Features

Voice, video, messaging. Seamlessly unified.

AI Meeting Notes

XBert AI listens, takes notes, and captures key decisions in real time.

AI Action Items

Action items extracted automatically and assigned to participants after every meeting.

HD Video

Crystal-clear video for meetings with up to 25 video participants.

250 Audio Participants

Scale to large meetings with up to 250 audio dial-in participants.

One-Click Join

Guests join from any browser with no downloads or account required.

Calendar Integration

Sync with Outlook and Google Calendar for seamless scheduling.

Meeting Recording

Record meetings on demand or automatically. Stored for 30 days.

Instant Meetings

Start a meeting right now with one click. No scheduling needed.

Secure Meetings

Enterprise-grade security with host controls and permissions.

Mobile Meetings

Join or host meetings from iOS and Android with full functionality.

Screen Sharing

Share your screen, a specific window, or a presentation with all participants.

In-Meeting Chat

Send messages and share links during the meeting without interrupting.

Co-Host Controls

Assign co-hosts with full meeting permissions for shared management.

Mute Controls

Host can mute all participants or individual speakers as needed.

Camera Controls

Toggle video on/off and manage camera settings per participant.

Participant Management

See who's connected, manage permissions, and remove participants.

Meeting Summaries

AI generates a summary after every meeting so absentees stay in the loop.

Share Recordings

Send meeting recordings and notes to anyone with a secure link.

Meeting Analytics

Track meeting frequency, duration, and participation trends.

Usage Reports

See how your team uses video meetings: who meets most, average length.

Admin Controls

Set organization-wide meeting policies, recording defaults, and permissions.

Meeting Reminders

Automatic reminders before scheduled meetings via email and app.

Cloud Storage

Meeting recordings stored securely in the cloud for 30 days.

Platform Integration

Meetings connect with Nextiva voice, messaging, and CRM data.

Browser-Based

No app installation needed. Full functionality runs in any modern browser.

Compliance

SOC 2, HIPAA-eligible infrastructure for regulated industries.

Complete Solution

One app for all customer conversations.

Desktop and Browser Experience

Make phone calls, host video meetings, and send texts. Manage your contacts, calendar, files, links and recordings.

Mobile Experience

Stay connected with customers and teams wherever you are. Take business on the go with your phone, contacts, call and text history all in one place.

Conference rooms, desktop phones and headsets

Connect our platform and software throughout your business, in conference rooms or at your desk with a handset or headset.

Megan O'Sullivan
Megan O’Sullivan AI Hi, I’m interested in… Responding to inquiry
2m
Derek Nguyen
Derek Nguyen AI Thanks for the update Resolved
12m
Rachel Kim
Rachel Kim AI Call completed Follow-up scheduled
25m
Michelle Chen
Michelle Chen Schedule confirmed Appointment booked
1h
Megan O'Sullivan
Megan O’Sullivan AI Live chatting with Sarah Mitchell
Megan AI is live chatting with Sarah Mitchell
Hi, I'm interested in your enterprise plan. Can you tell me more about pricing? 2:31 PM
Of course! Our enterprise plan starts at $99/user/month with volume discounts available. 2:33 PM
That sounds great. Can we schedule a demo? 2:34 PM
Customer Info
Sarah Mitchell
Sarah Mitchell
sarah.mitchell@company.com
VIP Enterprise
Recent Activity
Call – 12 min Yesterday
Email opened 2 days ago
Meeting booked 1 week ago
Customer Value
$24,500 Lifetime Value
18 Interactions
Sentiment
Very Positive
+1 (555) 123-4567
CALL COMPLETED
3m 44s
Sarah Mitchell
AI Summary
Answered by XBert AI
SUMMARY

Sarah Mitchell asked about business hours and scheduled a consultation. Appointment confirmed.

APPOINTMENT
Tomorrow 2:00 PM
SENTIMENT
Positive Excited Curious
XBert AI Resolutions
49
Calls Handled
12
Appts Booked
156
FAQs Resolved
94%
Satisfaction
AI Self-Service Resolution Password reset completed
AI FAQ Answered “What are your business hours?”
AI Appointment Booked Tomorrow, 2:00 PM • Sarah M.
XBert AI
Caller
Karen Mitchell
02:34
“I need to reset my password”
XBert AI “Done! I’ve sent a reset link to your email.”
Today’s Activity Feb 5
24 Calls Handled
18 Self-Resolved
John Davis 1:45 PM Password reset
Alex Rodriguez 11:15 AM Routed to Billing
David Park 10:30 AM FAQ answered
Meeting
Q1 Sales Review Sarah, Jessica, + 4 others In Progress
Live
Client
Product Demo AI Client: Acme Corp In 30 min
3:00
Team
Weekly Standup Marketing Team Tomorrow
9:00
New hire
Onboarding Call New hire: Alex Kim Thu
11:00
XBert AI Sarah Johnson
XBert AI + Q1 Sales Review Recording · 6 Participants · 38 min
XBert AI is recording and taking notes
Sarah Johnson Sarah J. Presenting
Jessica Lane Jessica L.
Rachel Chen Rachel C.
+3
Sarah is presenting · Q1 Revenue Results 2:15 PM
Great numbers, Sarah. Can you pull up the pipeline breakdown for Q2? 2:22 PM
Action item captured: Sarah to send updated pipeline report by Friday XBert AI · 2:23 PM
Meeting Info
Q1 Sales Review
Q1 Sales Review
meeting@company.com
Recurring Sales
Participants
Sarah Johnson Host
Jessica Lane Co-host
Rachel Chen Presenting
3 more connected
Meeting Details
45 min Duration
6 Participants
Recording
Recording in progress
MEETING NOTES
38m
XBert AI
AI Summary
Captured by XBert AI
KEY TAKEAWAYS

Q1 revenue exceeded target by 12%. New product launch moved to April. Marketing budget increase approved.

ACTION ITEMS
3 Tasks Assigned 2 Decisions
FOLLOW-UP
Next Thursday 2:00 PM
Meeting Activity
12
Meetings Today
47
Participants
38m
Avg Length
96%
Join Rate
NEXT Platform Overview

NEXT Unlocks the Agentic Era for CX.

Bolted-on AI doesn’t make a legacy system intelligent. NEXT is the platform where everything connects: every channel, every conversation, every customer record, every workflow. Unified with AI that’s trained specifically on your business.

Get in Touch
The Platform Where Every Interaction Becomes Intelligence NEXT PLATFORM v2.0

All data in one place.

Your AI and team need quality data from every interaction: calls, chats, emails, social, and more!

Context at the speed of conversation.

Customers expect you to know them. Every interaction. Every time.

AI & teams become unstoppable.

Context is everything. With the right data, AI resolves issues autonomously—no handoffs, no delays, just results.

XBert
Win every conversation, without extra work
Grow revenue without growing headcount
One place for AI to run your customer experience

The future workforce.
Scale without growing your payroll.

Easter Egg Illustration
View. Analyze. Act.

View. Analyze. Act.

A real-time dashboard that tracks call activity across your entire organization.

Start 14-Day Free Trial
Easy to set up and scale. Future-proofed for tomorrow.

Easy to set up and scale. Future-proofed for tomorrow.

Manage all communication, workflows, users, and permissions in one view.

Learn More
Work here, there, and everywhere.

Work here, there, and everywhere.

A unified app for calls, messages, and contacts that works seamlessly across desktop, browser, and mobile.

Learn More

The data behind AI employees

Always on. Always compliant.
Trusted by millions.

Keep your business running 24/7 with assurance.

99.999% uptime and military-grade security keep you in the clear.

Compliance without the added complexity.

Fully certified across TCPA, HIPAA, PCI-DSS, and more,  so you don't have to think about it.

Always ready for whatever comes next.

Enterprise implementation and round-the-clock support, built to scale with you.

voted best product

Nextiva sets the industry standard

★★★★★
4.8/5 on Trustpilot
★★★★★
4.5/5 on G2
★★★★★
4.7/5 on Gartner
1.7 billion
Parcels per year
10K+
Interactions per quarter
5,500
Calls handled per day
7 years
Of zero outage with Nextiva
154%
Voice channel efficiency rate
1124%
Email monthly management rate

Nextiva already serves
1 million+ users.

Connect your business communication on one app.

Try the #1 AI Receptionist free for 14 days Try XBert AI Employee Free