Reliance Partners is a freight insurance company based in Chattanooga, TN. Since being founded in 2009, the company has grown to more than seven offices across the United States. To support the business' need for a modern customer communications solution, they chose Nextiva in 2016.
Since they implemented Nextiva, Reliance has experienced accelerated growth, earning them a spot on the Inc. 5000 Fastest-Growing Companies list for three consecutive years. They credit Nextiva with providing the IT foundation for their success.
The biggest benefit of Nextiva is the ability to see your numbers - it helps us parlay transparency into success.
Reliance Partners was in search of a better way to manage its customer communication for its freight business.
As a small company, Reliance relied heavily on outbound cold calls to generate new business. They needed a unified communications platform that could let representatives move fast and give them the best opportunity to reach prospects and current customers.