For over 15 years, the Arizona Culinary Institute (ACI) has trained aspiring chefs of the Phoenix Metropolitan Area. As one of the only culinary schools in Arizona, they take over 200 students each year and boast a 90% job placement rate after graduation. With such high demand, ACI needs a reliable, modern phone system to be able to take calls from potential future students.
Co-founder and President of ACI, Robert Wilson, began looking for a new phone system in 2013.
ACI originally housed an on-premise unit that was outdated, lacked modern features, and was not cost-effective for the school.
After researching other on-premise systems, Wilson realized they were antiquated, and an upgrade would cost him thousands of dollars.
Fielding heavy calls to their admissions, financial aid, and student services departments, Wilson needed something worthwhile and modern to effectively respond to all student inquiries.
Wilson’s background in IT, led him on a quick Internet search where he found Nextiva.
After meeting with a Nextiva representative, Wilson says it didn’t take much for him to know he’d made the right choice by choosing Nextiva as his new service provider.
Everybody else I looked at either stored their stuff out of state, they were more expensive, they didn’t have the features, or the customer service lacked. From the time I put in my request for more information to Nextiva, I haven’t been treated better by anybody or any other company.