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Packet Loss - Definition

Packet loss is a measurement of the number of sent data packets that do not arrive at their destination. It is measured in a percentage of the number of packets sent.

When sending real-time voice over the internet, packet loss can mean patches of missing audio in the stream, making the audio sound choppy.

Packet loss can be caused by faulty wiring or network congestion. Your Internet Service Provider (ISP), might also be at fault.

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Customer Experience

AI Capabilities

Automation & Productivity

Engagement Channels

Customer Experience

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Packet Loss - Definition

"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

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