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What is HD Voice?

HD Voice is any VoIP call that utilizes a “High Definition” codec. It is characterized by having more clear and accurate audio quality.

The most commonly accepted High Definition audio codec is G.722. There are others that have differing qualities and differing bandwidth requirements.

HD Voice is typically only available VoIP-to-VoIP or VoIP-to-Mobile-Carrier — even then many mobile carriers limit HD voice to Wi-Fi).

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Become a customer experience pro with Nextiva

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Access the best customer experience content

For every industry, there’s a Nextiva solution

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Engagement Channels

Customer Experience

AI Capabilities

Automation & Productivity

Engagement Channels

Customer Experience

AI Capabilities

Automation & Productivity

What is HD Voice?

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

We'd like to know you better so we can serve you better.

Your personalized demo. What to expect:

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