We salute you

Here’s to all the small business heroes trying to fit the impossible into each day — and to the app that becomes their superpower.

Anything to make your life easier, we’re here for it. Any small business solutions we can offer, we got you. One thing we know for sure — when you pair your drive with our communication capabilities, you’ll have a bit more spring in your step and money in your pocket.

Communication is a key factor for the success of any business. Communications issues can have a negative impact on employee morale, achievement of goals, delivery of projects and, at the end of the day, affect the relationships you have built with your customers.

To effectively manage communications in your business, no matter the size, you need to have the right tools in place. A business communications solution is just that, a tool or system that will allow your team and customers to effectively communicate with each other in the right format.

Choosing the right communications system can be tough, but there are a few things to keep in mind that will help you make the right choice. When selecting the right tool for you, consider:

• Team: Does your team work in-office, remotely, or hybrid?
• Features: What type of features do you need?
  • Do you need phones that have call waiting, caller ID, and options for voicemails?
  • Do you need a system that includes video conferences, chats, instant messages?

Having a clear understanding of your needs will help you save time and money when choosing the tool that will fit your business needs.

Nextiva’s business communication software is built for teams of all sizes, including small businesses, and allows you to have options of communicating with employees and customers from one platform and all within the same window.

What you can expect with our small business solution

Reduce costs and boost productivity

• Unified platform that integrates all your conversations from voice, text, video, and email into a single stream.
• Threaded conversations is a unique feature that pulls all communications with a customer into a single thread. It doesn’t matter if they sent it to you via email, chat, or on a call, you’ll have access to everything in the same spot. No more stress of having to open different apps or windows to get the information you need.
• Automated surveys to gather customer feedback instantly after a customer interaction
• Shared customer notes on calls. Easily share conversation records with your internal team to make sure you are providing the best customer experience.
• Centralized document sharing hub.