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VoIP for Healthcare

Integrated phones, conference, messaging and contact management

Easy, guided onboarding and integration

Simple interfaces make it easier to run your practice

Desktop and mobile access

Competitive pricing

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Nextiva solutions on different devices

Nextiva is rated Best Business Phone Service in 2023‑24 by U.S. News.

Your business deserves the best. See why we became the right choice for any business.

U.S. News Best Business Phone Service Award

Healthcare practices across the country trust Nextiva

For secure, reliable cloud communication with patients

Alliance Med
Immuno Health Centers
De La Torre Othotics and Prosthetics
bpl plasma
Standards Home Health

All the features and functionality you need to run your practice efficiently.

Auto attendant icon
Auto attendant
Most small business owners like offering a menu system to callers. Your auto attendant could say, “Press 1 for sales, 2 for support” when customers call.
2-way messaging icon
2-way messaging
Protect your personal number by forwarding your incoming calls to any desk phone or mobile device. Also forward calls based on business hours or holidays.
Call queue icon
Mobile app
Organize teams and departments into call queues so that callers are routed to the next available rep in the queue.
Call-recording icon
Call recording
Record all your incoming and outgoing calls. Pull insights to train your customer support or sales teams. Access recordings for download and playback for up to six months.
HD voice calls icon
HD voice calls
Your team's phone calls will sound twice as clear using VoIP. Hear your leads or customers in the full range of their voice. With a headset, background noise is eliminated entirely.
Video conferencing  icon
Video conferencing
Host online meetings with HD voice and video. We know uninterrupted face time with your teams matter.
Hold music icon
Hold music
Play relaxing music and promotional hold messages through your VoIP phone system. Also announce custom messages like product sales and long wait times.
VoIP faxing icon
VoIP faxing
Use your existing PC, tablet, or mobile device to send and receive faxes. No more clunky fax machines.
Screen pop icon
Screen pop
Display enhanced caller information to your inbound call center agent. Surface relevant information such as account numbers, purchases, and helpdesk tickets as the phone rings.
Voicemail to text icon
Voicemail to text
Manage voicemail messages from your email inbox. When callers leave a new voicemail, get an email with the audio file (MP3 or WAV) attached.
Number porting icon
Number porting
Using our hosted carriers, we can port your local or toll-free phone number to Nextiva. Get started with digital Letter Of Authorization (LOA).
Call analytics icon
Call analytics
Make better decisions with call data like Talk Time, Abandoned Calls, Call Volumes, and Agent Availability.
Call routing icon
Call routing
Call routing lets you direct inbound calls to any person or team in real time given a set of rules. Use call routing to streamline, say, your call center traffic.
Phone extensions icon
Phone extensions
Transfer calls easily. Instead of dialing 10-digit phone numbers, you can dial just two to six digits.
Toll-Free numbers icon
Toll-free numbers
Landline phones are never charged for calling a toll-free number. Toll-free numbers can also make your company seem larger.

Veteran Home Care Increased Communications and Efficiency with Nextiva.

Veterans homecare success story video

Cloud communication is good for business health

Here are just some of the benefits of Nextiva for Healthcare

HIPAA Compliance for Voice

We offer Nextiva Voice service that complies with the Health Insurance Portability and Accountability Act (HIPAA), designed to protect patients’ medical records and other health information provided to health care providers.

Mobile Communication

With our mobile app, you never need to be at your desk to receive (or make) a call. See if a doctor or colleague is available or busy, and be able to reach them anywhere.

Security & Reliability

We are serious about security, which is why we have 7 data centers across the U.S. and Canada (with more coming soon). This redundancy protects against fraudulent activity, natural disasters, and issue that could impact business continuity. Nextiva keeps you connected even during power outages.

Learn more about how Nextiva can help your practice connect better

Steve Wozniak likes Nextiva

“I’m a big fan of
companies like Nextiva.”

Steve Wozniak Co-Founder at Apple

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Healthcare Phone Service FAQs

Yes, Nextiva’s communication solutions are HIPAA compliant and can keep sensitive patient information and records safe. Read more about our security policy.

All Nextiva products and services are certified HIPAA-compliant. Plus, we have several other nationwide and worldwide security certifications. See our security certifications here.

VoIP phone solutions are used in healthcare to run small doctors offices to large-scale hospitals. A VoIP phone system for healthcare will allow you to make and receive calls using an internet connection, and busy healthcare providers and staff can take calls on-to-go with our mobile app. You’re hardly ever in your office anyway so take advantage of these benefits and features of VoIP phone systems:

  • Voicemail transcriptions delivered to your email
  • Mobile app to take and make calls from anywhere with internet access
  • Auto attendant to help patients reach the correct office faster
  • Call queues

Yes, many hospitals and medical clinics use VoIP every day. VoIP phones are an efficient solution for hospitals because VoIP can easily scale for any size medical practice. With VoIP you do not need to install hardware in a new office every time you have a new clinician. VoIP is a streamlined way to give every member of your practice a business phone number they can use to accept calls from anywhere with an internet connection.

There are many benefits to implementing a VoIP phone system in your medical facility. First, VoIP is scalable so you can easily add lines as your medical practice grows. The most popular feature used by medical practitioners is the ability to accept calls from anywhere using a mobile app. Doctors also like visual voicemail for its time-saving capabilities.

The most popular VoIP features used by doctors include:

  • Making and receiving calls from anywhere with a mobile-device app
  • Advanced voicemail features like voicemail transcriptions sent to email
  • Call queuing
  • Auto attendant for patients to self-route calls
  • Virtual agent for call queuing and forwarding

Be available
for your patients,
even when you’re not,
with VoIP for healthcare

Busy healthcare professionals are rarely at their desk ready to accept calls from patients, even if they want to be. That’s why a VoIP phone system is a perfect solution for a healthcare practice. A VoIP phone system allows you to break free from the cord and accept phone calls from anywhere you have an internet connection.

Nextiva’s mobile app works on all mobile devices and allows you to take calls from your business phone on any mobile device. And because there are no hard-wired phones involved, VoIP can easily scale as your business grows. Simply add a VoIP business phone number as your healthcare practice expands.

You’ll appreciate advanced voicemail features like visual voicemail delivered directly to your email.

Other VoIP features at Nextiva that your healthcare practice will love:

  • HIPAA-compliant security data centers
  • 99.999% uptime guarantee
  • Award-winning customer service
  • Fully cloud-based phone service
  • Send text messages and place calls directly from your desktop
  • Top-rated iOS and Android app for calling
  • One-click conference calling from anywhere via our app
Read more

Learn more about Nextiva’s Solutions for Healthcare Providers

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Integration apps

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HIPAA compliance with Nextiva

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Concordia Care case study

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