What is audio quality like on VoIP?

In the years since the introduction of VoIP, call quality has grown by leaps and bounds. At this point, for most service providers, the quality is often better than that provided by land-line phones. Calling other VoIP systems or mobile devices can allow for HD audio.

Do you offer Voicemail Transcription Services?

Yes, voicemail-to-text provides voicemail transcription to a user’s cell phone via sms, and to their email. The email contains an MP3 copy of the voicemail that has been left for the user.

What services do you integrate with?

Nextiva integrates with dozens of services, including: Salesforce, Microsoft Dynamics, Microsoft Outlook, Google Contacts, Zendesk, Zoho, Oracle Sales Cloud and more. Quotes for custom integrations are provided upon request. These integrations provide address books, click to dial, screen pop, and activity logging.

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Nextiva for Enterprise

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how today’s enterprises get great work done.

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Scalable VoIP systems. Amazing customer support.

An enterprise phone system built
for the modern business.

Award-winning VoIP provider

Enterprise Phone Service

Get the leading enterprise VoIP platform. Crisp call quality and reliable global collaboration on any device.

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Real-time voice call insights

VoIP Call Center

Scale your softphone setup with ease, deploy with speed. Optimize call flows, get more first contact resolutions over phone calls.

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Go from on-premise to cloud

Enterprise SIP Trunking

Seamlessly transition your legacy PBX system into a powerful VoIP phone system with advanced features.

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Explore our enterprise features below.

Call Features

Mobility

Conferencing

Collaboration

Call Analytics

Integrations

More than a dial tone.

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Multi-level auto-attendant and IVR packages

Advanced call routing options and call flow builder

Voicemail-to-email and voicemail-to-text

Call Center and Contact Center add-ons provide a call queue

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Work from anywhere.

Nextiva Android and iOS Softphone Nextiva app

Android and iOS softphone apps

Change settings in real time from your mobile phone

Manage communications with your business phone number

Visual voicemail on your mobile device or desktop

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Conference calling.

Video or audio conferencing with up to 200 participants

Screen sharing keeps participants engaged

Advanced features for moderators

No time limits

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Bring teams together.

Nextiva Cospace dashboard for task management and collaboration

Instant messaging 1:1 or in a group

Voice and video conferencing

Task management gets your projects done

File sharing and storage

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Reveal insights.

Analyze all calls in your VoIP phone system

Detail where in the United States your callers are

Listen to, rate, annotate, and share call recordings

Break up your calls into toll-free, international, or local calls

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Integrate your team's tools.

OUTLOOK

SALESFORCE

ZENDESK

GOOGLE CONTACTS

HUBSPOT CRM

SERVICENOW

ORACLE

Map phone calls to customer data with integrations

Personalize your customer experience like a small business

Integrations for dozens of commonly used tools

Quotes for custom integrations available

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Why Enterprise businesses love Nextiva

Secure

We take security seriously. Every Nextiva data center meets the security standards set by the ISO/IEC 27001 certification.

Reliable

99.999% uptime with zero reported outages in 2019 and 2020. Each data center is equipped with uninterruptible power sources.

Scalable

Scaling any part of your business phone system is easy. Add phone numbers, new users, or entire new locations from your admin web-portal.

Easy to deploy

Installation is often as easy as configuring your account from a web portal, plugging desk phone hardware into the internet, and downloading the mobile app.

Award-winning support

Rated #1 on Gartner, Frost & Sullivan, G2, and GetVoIP, Nextiva is also a Stevie® Awards winner for Sales & Customer Service.

Rapid expert training

Our trainers can provide on-premise, 1:1, or remote training with webinars, to help you get the most of your unified communications solution.

Ebook: Never Compromise the Customer Experience

How to bring a customer-first approach to your business technology.

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Shelby American upgraded their legacy PBX.

Nextiva was easier to manage, more reliable, and robust—with excellent customer service.

Rich Sparkman, Director of Technology

Shelby American

Read how other enterprise customers found success with Nextiva.

Customer story

Keeping Conan connected

Production staff and broadcast partners stay connected thanks to Nextiva.

Read the customer story

Customer story

Upgrading from legacy PBX

Shelby American transitioned from a legacy PBX system without interrupting service.

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The most trusted and successful brands use Nextiva.

Experience the new enterprise
phone system.

I'm a big fan of companies like Nextiva.

Steve Wozniak
Co-Founder of Apple

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"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
Single Grain

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