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We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.
Manage all your communication channels in one place. Phone, email, SMS, chat, and social media are united.
The only sales management tool that directly connects you with all of your communication channels.
Customer Service Management should live in the same place so you can deliver an amazing experience.
Get tools and analytics that give your entire organization (from the frontline to the C-suite) a complete view of every customer.
Everything on one platform means you can streamline processes around your customer relationships. Customer service interactions become faster, more consistent, more strategic, and (bonus!) cheaper.
Highly targeted surveys help you engage with your customers to understand them better than ever.
Send out emails and reminders to customers at the right time with the right message.
A single, real time view of every customer’s experience visible to everyone in the organization
One score, composed from every sales and service interaction in the customer journey.
Know how the customer feels before you even read the message.
SmartTopics are to regular case tags what FitBits are to bracelets. In other words - on a whole other level.
Get help from colleagues without leaving your customer conversations.
Feed agents the relevant information they need to solve customer issues right on their screen.
Get more power, scalability, and customization than your standard business phone service. Join the future of communications.
Get valuable details about your business that allow you to make faster, better business decisions company-wide.
Complete customer history at your fingertips
Relevant Wiki articles display automatically
Macros automate work on repetitive requests
Rules Engine lets you automate workflow
Automated smart routing & prioritization
SmartTopics to apply rules by issue
Email, phone service, chat, social, & SMS
Use the same screen for all channels
Seamless interaction and happy customers
Simple database for small businesses
Enterprise database for complete flexibility
Form Builder lets you collect the data you need
Easy data migration tool
Zero integration required
User-friendly, intuitive system
Keyword Analysis tool
Customer Sentiment identification
Proactive Next Issue Resolution (NIR)
We don’t call it “Amazing Service” for nothing. Our award-winning, friendly, support HUMANS are all based in-house and ready to help you and your growing business.
We're committed to your growth and empowering you to run a successful business. We promise to back you up and be there when you need us. No pressure to purchase anything.