Nextiva is shaping the future of growth for all businesses. Start learning how your company can take everything to the next level.
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Use our built-in business intelligence software to reveal hidden insights that allow your whole company to make better business decisions. Resolve issues faster. Break free from bottlenecks. Increase employee performance.
Turn data into actionable information to gain a competitive advantage. Instantly access historical data to make informed, objective business decisions. Be able to predict future business outcomes based on prior performance and get a snapshot of your business at any time.
View activity for your entire organization. Filter down to specific locations or users. Create custom reports tailored to your business needs. Then build custom dashboards to see the reports you care about most on one screen. There’s absolutely no integration needed.
Display business performance statistics company-wide with customized Wallboards. Broadcast real time information and react to, identify, and resolve issues faster with more decisive solutions.
Create daily competition to motivate performance. Increase employee engagement by up to 48%. Celebrate the success of big performers company-wide.
Our Sentiment Analysis scans communications for words that indicate a positive or negative experience. Customer accounts are flagged and escalated automatically.
Access call recordings directly from reports. Listen, rate, and share your call recordings with teammates. Generate reports that analyze and organize your calls.
Compare activity data based on user, data type, or time period to measure performance of individual employees, locations, and even marketing campaigns.
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View your most business-critical reports on one screen with Custom Dashboards
Get all your multi-channel support data in one place.
Learn more about your customers using Surveys. Always be one step ahead with your customer service.
Say goodbye to spreadsheets - create your own custom reports to quickly show the data you need.
“Nextiva provided us with a system that's easy to use and will meet our needs today and in the future.”
Bob MacDonald - Director of IT, Point Sebago Read Bob’s Story
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