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Nextiva Pricing

Business Communication Suite
Customer Relationship Suite
Pricing
Monthly
Yearly
Users
Enterprise
Starts at
$30
/mo per user
Get started
Pro
Starts at
$25
/mo per user
Get started
Basic
Starts at
$20
/mo per user
Get started
VoIP Phone Service
Free Number Porting
Free Local or Toll Free Number
Unlimited Calling
Auto Attendant
Hold Music
Free Online Faxing
Text Messaging / SMS  
Nextiva App  
Professionally Recorded Greeting  
Unlimited Conference Calls  
Call Recording    
Voicemail to Text Delivery    
Voice Analytics    
Sales CRM Features
Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management
Custom Fields    
Reporting / Analytics    
Service CRM Features
Advanced Roles & Permissions
Call Pop
Case Status & Priority Management
Automatically Links Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports  
Custom Dashboards    
Survey Features  
Mobile Friendliness  
Survey Templates  
Branding & Customization  
Survey Shortlinks  
Email Notifications  
Survey Analytics  
Question Skip Logic    
Survey Scheduling    
Spam Protection    
Custom Landing Pages    
Live Chat Features    
Automatic Case Creation    
Chat Transfer    
Chat Scheduling    
Chat History    
Customized Chat    
Round-Robin Distribution    
Offline Chat    
Unlimited Chat    
Analytics Features
Customer Database
Standard Reports
User & Team Performance  
Custom Reports  
Virtual Database Builder    
Custom Dashboards    
1-4
Users
5-19
Users
20-99
Users
+100
Users
Monthly
Annually
Enterprise
Starts at
$30
/mo per user
Get started
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
  • Call Recording
  • Voicemail to Text Delivery
  • Voice Analytics
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
  • Custom Fields
  • Reporting / Analytics
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
  • Custom Dashboards
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
  • Question Skip Logic
  • Survey Scheduling
  • Spam Protection
  • Custom Landing Pages
Live Chat Features
  • Automatic Case Creation
  • Chat Transfer
  • Chat Scheduling
  • Chat History
  • Customized Chat
  • Round-Robin Distribution
  • Offline Chat
  • Unlimited Chat
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
  • Visual Database Builder
  • Custom Dashboards
Pro
Starts at
$25
/mo per user
Get started
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
Basic
Starts at
$20
/mo per user
Get started
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
Analytics Features
  • Customer Database
  • Standard Reports
Pricing
Monthly
Yearly
Users
Enterprise
Starts at
$30
/mo per user
Get started
Pro
Starts at
$20
/mo per user
Get started
Basic
Starts at
$10
/mo per user
Get started
Sales CRM Features
Call Pop
Contact Management
Account History
Email, Notes, Call Logs
Sales Pipeline Management
Custom Fields    
Reporting / Analytics    
Service CRM Features
Advanced Roles & Permissions
Call Pop
Case Status & Priority Management
Automatically Links Cases to Accounts
Account Alerts / Email Notifications
Workflow Automation
Email Case Routing
Knowledge Base
SLA Management
Custom Reports  
Custom Dashboards    
Survey Features  
Mobile Friendliness  
Survey Templates  
Branding & Customization  
Survey Shortlinks  
Email Notifications  
Survey Analytics  
Question Skip Logic    
Survey Scheduling    
Spam Protection    
Custom Landing Pages    
Live Chat Features    
Automatic Case Creation    
Chat Transfer    
Chat Scheduling    
Chat History    
Customized Chat    
Round-Robin Distribution    
Offline Chat    
Unlimited Chat    
Analytics Features
Customer Database
Standard Reports
User & Team Performance  
Custom Reports  
Virtual Database Builder    
Custom Dashboards    
VoIP Phone Service      
Free Number Porting      
Free Local or Toll Free Number      
Unlimited Calling      
Auto Attendant      
Hold Music      
Text Messaging / SMS      
Free Online Faxing      
Nextiva App      
Professionally Recorded Greeting      
Unlimited Conference Calls      
Call Recording      
Voicemail to Text Delivery      
Voice Analytics      
1-4
Users
5-19
Users
20-99
Users
+100
Users
Monthly
Annually
Enterprise
Starts at
$30
/mo per user
Get started
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
  • Call Recording
  • Voicemail to Text Delivery
  • Voice Analytics
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
  • Custom Fields
  • Reporting / Analytics
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
  • Custom Dashboards
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
  • Question Skip Logic
  • Survey Scheduling
  • Spam Protection
  • Custom Landing Pages
Live Chat Features
  • Automatic Case Creation
  • Chat Transfer
  • Chat Scheduling
  • Chat History
  • Customized Chat
  • Round-Robin Distribution
  • Offline Chat
  • Unlimited Chat
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
  • Visual Database Builder
  • Custom Dashboards
Pro
Starts at
$20
/mo per user
Get started
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
  • Nextiva App
  • Professionally Recorded Greeting
  • Unlimited Conference Calls
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
  • Custom Reports
Survey Features
  • Mobile Friendliness
  • Survey Templates
  • Branding & Customization
  • Survey Shortlinks
  • Email Notifications
  • Survey Analytics
Analytics Features
  • Customer Database
  • Standard Reports
  • User & Team Performance
  • Custom Reports
Basic
Starts at
$10
/mo per user
Get started
VoIP Phone Service
  • Free Number Porting
  • Free Local or Toll Free Number
  • Unlimited Calling
  • Auto Attendant
  • Hold Music
  • Text Messaging / SMS
  • Free Online Faxing
Sales CRM Features
  • Call Pop
  • Contact Management
  • Account History
  • Email, Notes, Call Logs
  • Sales Pipeline Management
Service CRM Features
  • Advanced Roles & Permision
  • Call Pop
  • Case Status & Priority Management
  • Automatically Link Cases to Accounts
  • Account Alerts / Email Notifications
  • Workflow Automation
  • Email Case Routing
  • Knowledge Base
  • SLA Management
Analytics Features
  • Customer Database
  • Standard Reports
4.6 4.6 out of 5
4.6 4.6 out of 5
4.5 4.5 out of 5
4.7 4.7 out of 5
Courtney Steele, Teres Nail Bar
After 8 years of being with Nextiva, their customer service still amazes me. Courtney Steele, Teres Nail Bar Proudly using Nextiva since 2012
5/5 Network
Rating

via Downdetector.com

94% Customer
Satisfaction

according to Gartner

90% Willingness
to Recommend

according to Gartner

9.5/10 Easiest
to Use

via G2

1000+ Dedicated
Team Members

and we love each of them

1 billion+ Calls on Our
Network

in 2018

Nextiva Pricing FAQs

How can I buy your software?

To purchase Nextiva, contact our sales team at (800) 799-0600, chat with us, or request a demo. We’ll discuss your business needs to suggest the best solution for you.

How much does business phone service cost?

Phone service for your business starts at $20 per month per user, depending on the number of users and contract length. To complement your VoIP phone system, you also get access to an entire suite of business applications to maximize your productivity.

Does Nextiva sell or lease VoIP phones?

Both! With Nextiva, you can choose to buy or rent many top-performing VoIP phones that work perfectly in your business. We offer many VoIP devices to purchase or lease, including desk phones, cordless phones, conference phones, and headsets. The best part is that we pre-configure the devices, so you can use them instantly.

What are my payment options?

We accept all major credit or debit cards. Optionally, you may switch to an eCheck (via ACH) method after you complete the initial payment. You can also choose to pay on a monthly or annual basis.

Can I buy features à la carte?

Yes. Our software suites include all the communication tools your business needs for one low price. If you have specific needs, call us at (800) 799-0600 so we can customize the Nextiva platform for your business.

Can I change plans?

Yes, anytime. We design our plans to grow with your company as it grows and to fit your needs at every stage. If you find your current plan no longer suits your needs, reach out to your Client Success Manager or call us at (800) 799-0600 to adjust your plan.

Does Nextiva offer month-to-month contracts?

Yes, Nextiva offers many flexible options, all built to meet your needs. You can choose a month to month plan with no commitment, or you can maximize your savings by committing to a contract term for up to three years.

Does Nextiva offer SIP Trunking?

Nextiva offers affordable SIP Trunks for businesses looking to upgrade legacy PBX systems to modern voice communication on a budget. PBX SIP Trunking by Nextiva is compatible with many popular PBX systems including Asterisk, Cisco, 3CX, FreePBX, Mitel, Avaya, and more. Pricing for SIP Trunks start at $14.95 per month.

How do I get a product demo?

Our Account Executives are eager to demonstrate our products to you using real-world examples. Give us a call at (800) 799-0600 to request a demo of the Nextiva platform.

Grow your business with Nextiva.

 

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Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.

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Sales Expert
(800) 799-0600
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Learn how much can save your business.


Contact an Amazing Service
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(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600

See how Nextiva will transform
the way you communicate.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.


Contact an Amazing Service
Sales Expert
(800) 799-0600
See how you can provider smarter, better service with Nextiva IVR.

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