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Plans and pricing.

Explore our products, and find the best plan.

Number of users

Monthly

Annually

Essential

Easy, quick start plan. From

$25.9518.95

/user/mo
 
ESSENTIAL monthly agreement
ESSENTIAL 12 mo. agreement
ESSENTIAL 24 mo. agreement
ESSENTIAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$30.95
$29.95
$25.95
$24.95
$28.95
$27.95
$23.95
$22.95
$26.95
$25.95
$21.95
$20.95
$25.95
$23.95
$19.95
$18.95
$23.95
$21.95
$18.95
$17.95

Unlimited voice & video calling

Auto-attendant & toll free numbers

Integrations with Outlook & Google Contacts

Voicemail to email notifications

Unlimited internet fax

Mobile & desktop app

24x7 customer support

Professional

Great choice for smaller teams. From

$30.9522.95

/user/mo
 
PROFESSIONAL monthly agreement
PROFESSIONAL 12 mo. agreement
PROFESSIONAL 24 mo. agreement
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$35.95
$33.95
$30.95
$29.95
$33.95
$31.95
$28.95
$27.95
$31.95
$29.95
$26.95
$25.95
$29.95
$27.95
$24.95
$23.95
$27.95
$25.95
$22.95
$21.95

Everything in Essential, Plus

Unlimited conference calls, 40 participants

Unlimited video conferencing, up to 250 participants

Call Pop, up to 250 contacts

Mobile SMS/MMS

Extended integrations with Salesforce, Hubspot, Zendesk

Professional setup

Ultimate

All our enterprise-ready features. From

$65.9557.95

/user/mo
 
ULTIMATE monthly agreement
ULTIMATE 12 mo. agreement
ULTIMATE 24 mo. agreement
ULTIMATE 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$75.95
$73.95
$65.95
$60.95
$73.95
$71.95
$63.95
$58.95
$71.95
$69.95
$61.95
$56.95
$69.95
$67.95
$59.95
$54.95
$67.95
$65.95
$57.95
$52.95

Everything in Enterprise, Plus

Sales productivity & pipeline management

Service productivity & ticket management

Automated surveys

Customer journey analytics

Still not sure?

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The most successful brands trust Nextiva.

Nextiva Pricing FAQs

To purchase Nextiva, contact our sales team at (800) 799-0600, chat with us, or request a demo. We’ll discuss your business needs to suggest the best solution for you.

Yes! Nextiva sells and rents high-quality VoIP devices that work seamlessly in the home or office, including desk phones, cordless phones, conference phones, and headsets. The best part is that we preconfigure the devices so that you can use them instantly.

Plus, if there are manufacturer rebates or discounts available, we’ll let you know so you can save even more.

Nextiva offers many flexible options, all built to meet your needs. You can choose a monthly plan with no commitment. Maximize your savings by committing to a contract term for 12, 24, or 36 months.

We accept all major credit or debit cards. Optionally, you may switch to an eCheck (via ACH) method after completing the initial payment. You can also choose to pay on a monthly or annual basis.

We take the privacy and security of communications seriously. We’ve invested millions into building the most reliable and secure network. Here are just some of the security practices we follow:

  • Continuous 24/7 network monitoring
  • Certified to meet SOC 2, ISO/IEC 27001, and PCI compliance
  • TLS + SRTP call encryption between endpoints
  • Transparent network status page

And it pays off. We deliver 99.999% uptime and connect billions of conversations every year.

Nextiva provides every customer with unlimited 24/7 live support. Every plan benefits from our 99.999% uptime. We actively monitor our network around the clock for maximum reliability. But that’s just the start.

Our plans include powerful VoIP features, including unlimited nationwide calling, online fax, complimentary toll-free number, voicemail to email, and auto attendant. Plus, we’ll migrate your existing phone numbers at no charge.

You can change your service anytime. Our plans grow with your company through the ups and downs. If you find your current plan no longer suits your needs, reach out to your Client Success Manager or call us at (800) 799-0600 to discuss your account.

Our most popular plan is Nextiva Enterprise, which offers the most features and functionality for small and mid-size companies. In addition to extensive business communication features, it provides advanced integrations with apps like Microsoft Teams, Salesforce, and Oracle.

Nextiva Ultimate provides the most comprehensive functionality out of any other cloud communications provider. Equip your teams with real-time account intelligence, so they deliver the ultimate customer experience every time.

If you have a smaller budget, check out the Nextiva Essential plan for the core business communication features like unlimited calling nationwide, auto attendants, online fax, and more. You also get a mobile and desktop app at no extra cost for the freedom to work from anywhere.

And suppose you want to connect your on-premises PBX to Nextiva. In that case, we offer flexible SIP trunking as low as $14.95 per month.

No matter which plan you choose, Nextiva is the best value for your customer and team communications. Chat with one of our product experts to discuss which plan is best for you.

We founded Nextiva in 2006 on Amazing Service. That’s not a tagline — it’s our not-so-secret advantage no one else can beat.

Over 100,000 companies rely on Nextiva for its rock-solid reliability. You get more than just a dial tone; you get peace of mind. Our 1,200+ team members are driven to provide you with the best customer service you won’t find anywhere else. In the past year, more than a billion conversations took place over our network.

U.S. News ranked Nextiva the “Best Business Phone System” two years in a row out of more than 20 VoIP providers. In addition, the technology review platform G2 noted that our communication platform was one of the easiest to use, making it an excellent fit for any business.

Nextiva is so much more than a VoIP phone system. Nextiva was ahead of the curve by introducing its unified communications solution, NextOS, long before the UCaaS went mainstream.

Now it has become the ultimate business communications platform that brings teams and customers closer. Ready to experience Amazing? Speak with one of our product experts today!

Core

Voice contact center

All the essential tools your teams need to operate a best-in-class inbound, outbound, or blended global contact center.

Blended inbound/outbound

Agent desktop plus

Geo redundancy

Call recording

Nextiva Business Phone Service integration*

Premium

Digital engagement

Everything in Core plus omnichannel support and essential quality management (QM).

EVERYTHING IN CORE, PLUS:

Chat

Email

SMS

Essential quality management (QM)

Optimum

Workforce optimization

Everything in Premium plus full workforce optimization (WFO) capabilities to manage and motivate on-site or remote teams.

EVERYTHING IN PREMIUM, PLUS:

Enterprise quality management (QM)

Proactive notification

Enterprise workforce management (WFM)

Ultimate

Workflow automation

Everything in Optimum plus analytics and workflow automation tools and apps.

EVERYTHING IN OPTIMUM, PLUS:

Interactions analytics

Graphical no-code workflows

Entire workflow automation suite

*Nextiva Business Phone Service sold separately.

Compare plan features

Core functionality
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Core functionality
BLENDED INBOUND/OUTBOUND

Handle inbound and outbound communication, or blended to get the right level of agents with traffic.

AGENT DESKTOP PLUS

Access via web browser login.

GEO REDUNDANCY

Safeguard your data across multiple data centers.

CALL RECORDING

Inbound or outbound call recording including a callers’ IVR speech input.

SOFTPHONE

Use VoIP to deliver calls to an agent.

NEXTIVA VOICE INTEGRATION

Seamless connectivity with Nextiva Business Phone Service, sold separately.


Digital channels
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Digital channels
CHAT

Includes Engagement Workflow: derive customer intent to tailor services.

EMAIL

Includes Engagement Workflow: derive customer intent to tailor services.

SMS

Includes Engagement Workflow: derive customer intent to tailor services.


Workforce optimization
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Workforce optimization
ESSENTIALS QUALITY MANAGEMENT (QM)

Basic scorecards, screen recordings.

ENTERPRISE QUALITY MANAGEMENT (QM)

Coaching capabilities, advanced evaluations and system security.

ENTERPRISE WORKFORCE MANAGEMENT (WFM)

Strategic planner and mobile.

INTERACTIONS ANALYTICS

View agents’ actions and customers’ sentiments.


Workflow automation
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Workflow automation
PROACTIVE NOTIFICATION

Automates real-time outreach to customers via phone, SMS, email, or social channels.

ENTIRE WORKFLOW AUTOMATION SUITE

Automated workflows, pre-built integrations, and real-time visualizations.


Support
Core

Voice contact center

Premium

Digital engagement

Optimum

Workforce optimization

Ultimate

Workflow automation

Support
24/7 SUPPORT

Expert support provided by Nextiva’s most tenured agents.

TECHNICAL ACCOUNT MANAGER (TAM)

Main point of contact and liaison for training, projects, operational improvement, and reporting.

Add-on
Add-on
Add-on
Add-on

Popular universal add‑ons

IVA icon
Intelligent virtual agent (IVA)

Deliver answers to common questions and solve customer problems quickly with an intelligent virtual agent.

CRM connectors icon
CRM connectors

Pre-built integrations with leading CRM solutions - Salesforce, ServiceNow, Oracle, Microsoft, and Zendesk, that empower agents and supervisors with rich customer data.

Performance dashobards icon
Performance dashboards

Real-time dashboards and wallboards that provides holistic reporting from all your systems.

Need help deciding which
plan is right for you?

Talk with an expert and get answers.

“I’m a big fan of
companies like
Nextiva.” Steve Wozniak
Co-Founder at Apple

Steve Woznikak likes Nextiva
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Chris Brencans, CMO

"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

Chris Brencans, CMO
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  Essential
From $17.95 /user/mo Try Free
Professional
From $21.95 /user/mo Try Free
Enterprise
From $31.95 /user/mo Try Free
Ultimate
From $52.95 /user/mo Contact Us
HIGHLIGHTED FEATURES
Unlimited calling within the U.S. and CA**
Unlimited conference calls 40 participants Unlimited participants Unlimited participants
Unlimited video calling
Unlimited video conferencing 250 participants 250 participants 250 participants
Team messaging, collaboration, and video
Free local and toll-free number
Toll-free minutes 1500 3,000 12,500 12,500
Mobile SMS/MMS
Call Pop 250 pops Unlimited pops Unlimited pops
Voice Analytics
Voicemail to email notifications
Voicemail to SMS notifications
Integrations with MS Outlook and Google Contacts
24x7 customer support
Advanced integrations with most popular CRM and customer-facing apps
Enterprise integrations with most popular CRM and customer-facing apps
Unlimited internet fax
Call recording
Video conference recording
VOICE CALLING
Unlimited calling within the U.S. and CA**
Free local and toll-free number
Toll-free minutes 1500 3,000 12,500 12,500
High-definition (HD) voice
Auto attendant
Multi-level auto attendant
Unlimited internet fax
Free number porting
VOICE PRODUCTIVITY
Call Pop
Voice to email notifications
Voicemail to SMS notifications
Voicemail transcription
Team presence
Shared line appearance
Busy lamp field
Single sign-on
Professionally recorded greeting 0 1 3 3
Hold music
Call group
MOBILITY
Nextiva App for Mac
Nextiva App for Windows
Nextiva App for iOS
Nextiva App for Android
Nextiva Anywhere
MEETINGS
Unlimited conference calls 40 participants Unlimited participants Unlimited participants
Unlimited video calling (peer-to-peer)
HD video calling
NEXTIVA APP COLLABORATION
Team messaging and collaboration
Private group messaging
Screen sharing
Mobile SMS/MMS
VOICE ANALYTICS AND REPORTS
Call history
Call log reports
Voice Analytics
VOICE ADMINISTRATION
Admin portal
User portal
Dashboard
Real-time system status alerts
Call recording
INTEGRATIONS
Nextiva CRM
Salesforce
Salesforce Lightning UI
Salesforce Service Cloud
MS Outlook
MS Teams
Google Contacts
HubSpot
Zendesk
ServiceNow
Microsoft Dynamics
Microsoft Dynamics 365
Oracle Sales Cloud
Sugar CRM
Act!
NetSuite
ConnectWise
Goldmine
Lotus Notes
Workbooks
Bulhorn
PHONES
Bring your own device (BYOD)
Phone rental options: Desk and conference phones
Desk phone
Conference phone
SUPPORT
Email support 24/7 24/7 24/7 24/7
Chat support 24/7 24/7 24/7 24/7
Phone support 24/7 24/7 24/7 24/7
Real-time system status alerts
Professional Implementation
Multi-site support
TEAM COLLABORATION AND VIDEO (VIA COSPACE)
Participant feedback
Voting
Meetings and calls
Meetings (video and audio)
HD video and HD voice
Secure meetings
Task management
Team calendar
Directory
Administration
Unlimited teams
Unlimited guest users
One-to-one video calling
Screen sharing
Persistent chat
Schedule meetings
Meet with up to 250 participants
Single sign-on
Video conference recording
SALES PRODUCTIVITY (VIA NEXTOS)
Call Pop
Contact management
Account history
Email, notes, and call logs
Sales pipeline management
Custom fields
Custom objects
Reporting and analytics
SERVICE PRODUCTIVITY (VIA NEXTOS)
Advanced roles and permissions
Call Pop
Case status and priority management
Automatically links cases to accounts
Account alerts/email notifications
Workflow automation
Email case routing
Knowledge base
SLA management
Custom reports
Custom dashboards
SURVEY (VIA NEXTOS)
Mobile friendly
Survey templates
Branding and customization
Survey shortlinks
Email notifications
Survey analytics
Question skip logic
Survey scheduling
Spam protection
Custom landing pages
NEXTOS ANALYTICS
Customer database
Standard reports
User and team performance
Custom reports
Custom dashboards
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Courtney Steele, Teres Nail Bar

"After 8 years of being with Nextiva,
their customer service still amazes me."

Courtney Steele, Teres Nail Bar
Proudly using Nextiva since 2012
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Productive team collaboration. Anywhere. Anytime. Any device.

Create your Account

No credit card required

By providing information in this form, you agree to Nextiva's Privacy Policy

Productive team communication. Anywhere. Anytime. Any device.

We're named the
Best Business Phone
Service by U.S. News.

  • checkmark iconUnlimited nationwide voice & video calling
  • checkmark iconAuto-attendant & toll-free numbers
  • checkmark iconHD crystal-clear call quality
  • checkmark iconMobile & desktop apps
Create your Account

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Productive team communication. Anywhere. Anytime. Any device.

Create your Account

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By providing information in this form, you agree to Nextiva's Privacy Policy