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We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.
Nextiva is shaping the future of growth for all businesses. Start learning how your company can take everything to the next level.
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Number of users
Monthly
Annually
Unlimited voice & video calling
Voicemail
Toll-free numbers
Outlook/Google Contacts Integrations
Unlimited internet fax
Everything in Essential, plus:
Unlimited conference calls, 40 participants
Unlimited video conferencing, up to 250 participants
Screensharing
Auto attendant (multi-level)
Mobile and Desktop SMS/MMS
Salesforce/HubSpot Integrations
1 Professionally Recorded Greeting
To purchase Nextiva, contact our sales team at (888) 380-1886, chat with us, or request a demo. We’ll discuss your business needs to suggest the best solution for you.
Yes! Nextiva sells and rents high-quality VoIP devices that work seamlessly in the home or office, including desk phones, cordless phones, conference phones, and headsets. The best part is that we preconfigure the devices so that you can use them instantly.
Plus, if there are manufacturer rebates or discounts available, we’ll let you know so you can save even more.
Nextiva offers many flexible options, all built to meet your needs. You can choose a monthly plan with no commitment. Maximize your savings by committing to a contract term for 12, 24, or 36 months.
We accept all major credit or debit cards. Optionally, you may switch to an eCheck (via ACH) method after completing the initial payment. You can also choose to pay on a monthly or annual basis.
We take the privacy and security of communications seriously. We’ve invested millions into building the most reliable and secure network. Here are just some of the security practices we follow:
And it pays off. We deliver 99.999% uptime and connect billions of conversations every year.
Nextiva provides every customer with unlimited 24/7 live support. Every plan benefits from our 99.999% uptime. We actively monitor our network around the clock for maximum reliability. But that’s just the start.
Our plans include powerful VoIP features, including unlimited nationwide calling, online fax, complimentary toll-free number, voicemail to email, and auto attendant. Plus, we’ll migrate your existing phone numbers at no charge.
You can change your service anytime. Our plans grow with your company through the ups and downs. If you find your current plan no longer suits your needs, reach out to your Client Success Manager or call us at (888) 380-1886 to discuss your account.
Our most popular plan is Nextiva Enterprise, which offers the most features and functionality for small and mid-size companies. In addition to extensive business communication features, it provides advanced integrations with apps like Microsoft Teams, Salesforce, and Oracle.
If you have a smaller budget, check out the Nextiva Essential plan for the core business communication features like unlimited calling nationwide, auto attendants, online fax, and more. You also get a mobile and desktop app at no extra cost for the freedom to work from anywhere.
And suppose you want to connect your on-premises PBX to Nextiva. In that case, we offer flexible SIP trunking as low as $14.95 per month.
No matter which plan you choose, Nextiva is the best value for your customer and team communications. Chat with one of our product experts to discuss which plan is best for you.
We founded Nextiva in 2006 on Amazing Service. That’s not a tagline — it’s our not-so-secret advantage no one else can beat.
Over 100,000 companies rely on Nextiva for its rock-solid reliability. You get more than just a dial tone; you get peace of mind. Our 1,200+ team members are driven to provide you with the best customer service you won’t find anywhere else. In the past year, more than a billion conversations took place over our network.
U.S. News ranked Nextiva the “Best Business Phone System” three years in a row out of more than 20 VoIP providers. In addition, the technology review platform G2 noted that our communication platform was one of the easiest to use, making it an excellent fit for any business.
Nextiva is so much more than a VoIP phone system. Nextiva was ahead of the curve by introducing its unified communications solution, NextOS, long before the UCaaS went mainstream.
Now it has become the ultimate business communications platform that brings teams and customers closer. Ready to experience Amazing? Speak with one of our product experts today!
All the essential tools your teams need to operate a best-in-class inbound, outbound, or blended global contact center.
Blended inbound/outbound
Agent desktop plus
Geo redundancy
Call recording
Nextiva Business Phone Service integration*
Everything in Core plus omnichannel support and essential quality management (QM).
EVERYTHING IN CORE, PLUS:
Chat
SMS
Essential quality management (QM)
Everything in Premium plus full workforce optimization (WFO) capabilities to manage and motivate on-site or remote teams.
EVERYTHING IN PREMIUM, PLUS:
Enterprise quality management (QM)
Proactive notification
Enterprise workforce management (WFM)
Everything in Optimum plus analytics and workflow automation tools and apps.
EVERYTHING IN OPTIMUM, PLUS:
Interactions analytics
Graphical no-code workflows
Entire workflow automation suite
*Nextiva Business Phone Service sold separately.
Voice contact center
Digital engagement
Workforce optimization
Workflow automation
Handle inbound and outbound communication, or blended to get the right level of agents with traffic.
Access via web browser login.
Safeguard your data across multiple data centers.
Inbound or outbound call recording including a caller's IVR speech input.
Use VoIP to deliver calls to an agent.
Seamless connectivity with Nextiva Business Phone Service, sold separately.
Voice contact center
Digital engagement
Workforce optimization
Workflow automation
Intelligent chat routing based on agent skills.
Intelligent email routing based on agent skills.
Intelligent SMS routing based on agent skills.
Voice contact center
Digital engagement
Workforce optimization
Workflow automation
Basic scorecards, screen recordings.
Coaching capabilities, advanced evaluations and system security.
Strategic planner and mobile.
View agents actions and customers sentiments.
Voice contact center
Digital engagement
Workforce optimization
Workflow automation
Automates real-time outreach to customers via phone, SMS, email, or social channels.
Automated workflows, pre-built integrations, and real-time visualizations.
Voice contact center
Digital engagement
Workforce optimization
Workflow automation
Expert support provided by Nextiva's most tenured agents.
Main point of contact and liaison for training, projects, operational improvement, and reporting.
Deliver answers to common questions and solve customer problems quickly with an intelligent virtual agent.
Pre-built integrations with leading CRM solutions - Salesforce, ServiceNow, Oracle, Microsoft, and Zendesk, that empower agents and supervisors with rich customer data.
Real-time dashboards and wallboards that provides holistic reporting from all your systems.
Talk with an expert and get answers.
We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.
All features |
Essential 7-Day Free Trial |
Professional Get a demo |
Enterprise Get a demo |
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Highlighted features | |||
Unlimited calling within the U.S. and CA** | |||
Unlimited conference calls | 40 participants | Unlimited participants | |
Unlimited video calling | |||
Unlimited video conferencing | 250 participants | 250 participants | |
Team messaging, collaboration, and video | |||
Free local and toll-free number | |||
Toll-free minutes | 1500 | 3,000 | 12,500 |
Mobile SMS/MMS | |||
Voicemail to email notifications | |||
Voicemail to SMS notifications | |||
Integrations with MS Outlook and Google Contacts | |||
24x7 customer support | |||
Advanced integrations with most popular CRM and customer-facing apps | |||
Enterprise integrations with most popular CRM and customer-facing apps | |||
Unlimited internet fax | |||
Call recording | |||
Video conference recording | |||
Voice Calling | |||
Unlimited calling within the U.S. and CA** | |||
Free local and toll-free number | |||
Toll-free minutes | 1500 | 3,000 | 12,500 |
High-definition (HD) voice | |||
Auto attendant | |||
Multi-level auto attendant | |||
Unlimited internet fax | |||
Free number porting | |||
Call history | |||
Call log reports | |||
Voice Productivity | |||
Voice to email notifications | |||
Voicemail to SMS notifications | |||
Voicemail transcription | |||
Team presence | |||
Shared line appearance | |||
Busy lamp field | |||
Single sign-on | |||
Professionally recorded greeting | 0 | 1 | 3 |
Hold music | |||
Call group | |||
Mobility | |||
Nextiva App for Mac | |||
Nextiva App for Windows | |||
Nextiva App for iOS | |||
Nextiva App for Android | |||
Nextiva Anywhere | |||
Meetings | |||
Unlimited conference calls | 40 participants | Unlimited participants | |
Unlimited video calling (peer-to-peer) | |||
HD video calling | |||
Nextiva App Collaboration | |||
Team messaging and collaboration | |||
Private group messaging | |||
Screen sharing | |||
Mobile SMS/MMS | |||
Voice administration | |||
Admin portal | |||
User portal | |||
Dashboard | |||
Real-time system status alerts | |||
Call recording | |||
Integrations | |||
Nextiva CRM | |||
Salesforce | |||
Salesforce Lightning UI | |||
Salesforce Service Cloud | |||
MS Outlook | |||
MS Teams | |||
Google Contacts | |||
HubSpot | |||
Zendesk | |||
ServiceNow | |||
Microsoft Dynamics | |||
Microsoft Dynamics 365 | |||
Oracle Sales Cloud | |||
Sugar CRM | |||
Act! | |||
NetSuite | |||
ConnectWise | |||
Goldmine | |||
Lotus Notes | |||
Workbooks | |||
Bulhorn | |||
Phones | |||
Bring your own device (BYOD) | |||
Phone rental options: Desk and conference phones | |||
Desk phone | |||
Conference phone | |||
Support | |||
Email support | 24/7 | 24/7 | 24/7 |
Chat support | 24/7 | 24/7 | 24/7 |
Phone support | 24/7 | 24/7 | 24/7 |
Real-time system status alerts | |||
Professional Implementation | |||
Multi-site support | |||
Team collaboration and video (via Cospace) | |||
Participant feedback | |||
Voting | |||
Meetings and calls | |||
Meetings (video and audio) | |||
HD video and HD voice | |||
Secure meetings | |||
Task management | |||
Team calendar | |||
Directory | |||
Administration | |||
Unlimited teams | |||
Unlimited guest users | |||
One-to-one video calling | |||
Screen sharing | |||
Persistent chat | |||
Schedule meetings | |||
Meet with up to 250 participants | |||
Single sign-on | |||
Video conference recording | |||