AI-driven platform for seamless, personalized customer interactions across all channels.
Nextiva is a Connected Communications company that helps businesses grow faster. It lets people work smarter using its business VoIP phone service, video conferencing, and text messaging software.
More than 100,000 companies rely on Nextiva for customer and team communication. U.S. News ranked it the best business phone system in 2020, 2021, 2022, and 2023. Nextiva’s business phone software regularly tops reviewer’s lists for superior uptime and ease of use
Nextiva uniquely manages all customer communications and engagement in one place to provide a truly unified view of the customer. It enhances the customer experience with sales and service tools, analytics, AI, and automation.
Nextiva has pioneered Connected Communications from the ground up to provide actionable customer insights in real time across all channels, with communications at its core. With $200M in backing from Goldman Sachs Asset Management, we’re taking that vision to every customer, everywhere.
Connected Communications leverages past and present conversations to provide a seamless employee and customer experience. It addresses the dilemma created by fragmented business tools by giving a complete picture of the customer in real time with actionable information for every user.
The top benefits of Connected Communications include:
Nextiva’s price plans include business functionality you need, such as unlimited calling nationwide, voicemail transcription, mobile and desktop apps, and collaboration tools.
Nextiva’s cloud phone system saves business owners up to 65% over its on-premises landline predecessors. Instead of paying extra for text messaging (SMS/MMS), customer support tools, and virtual faxing, you get them included with Nextiva.
Enterprise phone solutions like call centers, contact centers, and trunking vary based on the number of seats and add-ons.
It costs nothing to try Nextiva. Set it up in minutes, and begin using its business communication software on iOS, Android, Windows, and macOS.
Once you pick your plan, add users, transfer phone numbers (or get a new business number). Then, download the NextivaONE App to your smartphone or computer, and you’re up and running!
Larger organizations receive additional support in setting up bulk number porting, contact centers, data integrations, and workflow automation. Whenever your needs change, we’re ready to support you.
Did we mention everyone gets unlimited live support? Swing by our support portal for FAQs, training videos, and easy-to-follow tutorials. If you have a question, reach our product experts over the phone, email, chat, or social media — anytime!
We’ve designed every aspect of our beautiful admin portal to be the easiest and fastest way to manage your business phone service.
Nextiva lets anyone work from home and the office using its secure business communications platform. Your team can use VoIP desk phones or virtual softphones to stay in touch.
Here are several features that are essential to a hybrid workforce:
Yes, Nextiva has sales and support software made for businesses of all sizes.
Here are several notable features that are essential to working remotely:
But that’s not all. The platform gets smarter the more you use it. Employees can see the full picture of the customer in real time. It anticipates customer needs based on their journey, experience, behaviors, and comparative insights.
No matter how you sell or assist customers, you can do it with Nextiva.
Nextiva was founded in 2006 on Amazing Service. That’s not a tagline — it’s our not-so-secret advantage no one else can beat. With $200M in backing by Goldman Sachs Asset Management, we’re tackling Connected Communications to bring customers value across communications and customer management.
From the personalized onboarding support to our engineers that maintain our scalable network, every customer benefits from our obsessive focus on delivering a superior customer experience.
Nextiva is so much more than a VoIP phone system. Nextiva was ahead of the curve by introducing its unified communications solution long before the UCaaS went mainstream.
It has become the ultimate business communications platform that brings teams and customers closer. It surfaces actionable customer intelligence to your employees and empowers them to work from anywhere.
Nextiva gives small businesses and enterprises a competitive advantage with virtual workspaces, video conferencing, mobile apps, and feature-rich cloud PBX — all in one system.
Over 100,000 companies rely on Nextiva for its rock-solid reliability. You get more than just a dial tone; you get peace of mind. Our 1,200+ team members are driven to provide you with the best customer service you won’t find anywhere else. In the past year, billions of conversations took place over our network.
U.S. News ranked Nextiva as the best business phone system two years in a row out of more than 20 VoIP providers. In addition, the technology review platform G2 noted that our communication platform was one of the easiest to use, making it an excellent fit for any business.
You also don’t need to be technical to use Nextiva. Our experts will walk you through every step of the way so you can scale your business, not scan technical manuals.
(But, if you like to tinker with PBX systems, you’ll want to make us your SIP trunk provider. Our highly redundant business voice network has eight data centers throughout North America.)
No matter how or where you work, Nextiva helps you stay connected to customers and teams. From startups to global brands, we’ve got you covered.
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