We'd like to know you better so we can serve you better.
We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.
We connected 2.4 billion calls last year and there's one reason why — our unwavering focus on security, compliance, and reliability.
Roman Voytsekhovskiy
Support Center Manager, Orthodontic Experts Ltd.
Trusted by forward-thinking companies. See why.
Omnichannel digital customer sales & service to connect and engage with customers on the channels they prefer and track social engagement and customer reviews.
Read more
Digital features:
Turn prospects and visitors into customers and provide customer service on your website by engaging in real-time through live chat. Start with automated prompts to gather essential information, then seamlessly transition to a live-agent interaction.
Support and sell using social messaging capabilities including Facebook Messenger, Instagram DM, WhatsApp, and more. All messages route to a single inbox so you won’t miss a thing.
Monitor, respond, listen, and publish on the most meaningful social platforms including: Facebook, Instagram, X (Formerly Twitter), TikTok, Linkedin, YouTube, and your Google Business profile.
Protect your brand and control your reputation by automatically keeping tabs on key review sites. Set alerts so high-importance comments are handled immediately.
Sell more and support efficiently by routing all conversations to a single inbox. Channels include email, webchat, messengers, SMS, social media and review sites.
Connect and engage with customers on digital, voice, video, and SMS. Never miss an interaction with AI-powered voicemail transcription. Empower all workers with desktop, mobile, and browser-based apps for customer conversations, collaboration, and contact management.
Read more
Everything in Digital, plus:
Connect with customers and your team using award-winning, reliable voice conversations within the U.S. and CA*. Get a new number or bring over your existing number for free.
Send and receive SMS text messages from your business phone number using the desktop and mobile app.
Collaborate face-to-face with video meetings. Engage in sidebar chats and record for future reference.
Get on the same page by sharing your screen during a video call or exchanging key files.
Ensure all calls are professionally answered and properly routed using a virtual receptionist recording that directs callers to, for instance, “press one for Sales and two for Service.”
Create amazing customer experiences across all channels including chatbot and an inbound call center. Add Nextiva voice service to your MS Teams and gather insights via advanced reporting.
Read more
Everything in Core, plus:
Manage high-volume inbound calls and use voice prompts to route calls to best-fit agents. Queue calls and surface caller history for quick resolution.
Give your business a professional edge by offering a universal, non-local, toll-free number.
Move your business forward with insight gained from data found within your voice analytics.
Ensure a premium voice calling experience by integrating Nextiva’s reliable and clear voice solution into your Microsoft Teams workflow.
Offer 24/7 support and efficiently manage responses to FAQs with web chatbot automation.
Everything a small business needs to run a successful sales & service organization and to operate like a Fortune 500 company — including advanced routing with an interactive voice bot, agent skills-based routing, data dips, and supervisor assist.
Read more
Everything in Engage, plus:
Advanced IVR enables customer engagement inside your IVR to quickly and efficiently route customers to the right place, the first time. Enable CRM/CDP integrations to offer high-touch customer experiences.
Route callers to best-fit agents based on demographic, language, affinity, hard skills, etc.
Increase efficiency and collaboration by connecting agents and supervisors in a single interface.
Focus on what metrics matter most with a customizable real-time dashboard for supervisors.
Increase productivity when AI takes call notes for you in real time and creates an automatic summary of the conversation.
HD voice with enterprise-grade call quality.
Compatible with iOS or Android devices.
Advanced call controls in the palm of your hand.
One-click meetings from your cell phone.
Free app download for Windows or macOS.
Call anyone straight from your laptop.
One-click audio and video conferencing.
Integrates with Salesforce, Microsoft Dynamics, and more.
Meet instantly via a mobile phone or computer.
Let guest attendees join from their browser.
All-day web conferencing; no time limits.
Share screens to collaborate in real time.
Three-way conferencing and multi-line support.
Extended talk time and standby period.
Choose from wireless (WiFi) or DECT phones.
Optional Power over Ethernet (PoE) and Bluetooth support.
Sleek, easy-to-use conference phones.
Extended vocal range and built-in noise reduction.
Optional WiFi and Bluetooth connectivity.
Intuitive call-handling features on a touchscreen display.
Send and receive faxes using your mobile devices.
Keep faxes secure with a 256-bit SSL encryption.
Attach up to ten files per fax.
Switch to a toll-free number anytime.
We strive for 99.999% uptime.
Proudly transparent — check our status page anytime.
Multi-layer security with 24/7 monitoring.
Enhanced call encryption (TLS & SRTP).
SSAE 18 and ISO 27001 audited data centers.
Innovative fraud detection and mitigation.
Eight points of presence in the U.S.
Real-time disaster recovery and call forwarding.
Validated by more than 2900 reviews on GetVoIP.
We’re the preferred vendor against the competition.
Nextiva is recommended by customers. Rated by 3000+ customers.
Make the move to a communication platform you can count on.
Get startedThe top spot four years in a row? That's no coincidence. We're serious about your business communications.
Customers often switch to Nextiva when they find out we have the most reliable network in the industry.
And if you’re ever in doubt, you can check our system status at any time, right on our support site.
Knowing that phone service is the lifeblood of any business, they couldn’t be successful if the vendor dropped calls all the time.
More than 200 million calls take place on our network every month from over 700,000 users.
Data security and business continuity are cornerstones of our cloud communications network. We undergo extensive audits to ensure we meet industry standards: SOC 2, ISO/IEC 27001, and PCI.
Nextiva offers cloud-based, unified communications solutions that are HIPAA-compliant, including phone service, virtual fax, and video conferencing.
Any business can use our services, but when we partner with organizations in the healthcare industry, we add security measures to ensure protected patient information isn’t shared.
For example, we won’t attach a fax to an email so that only the correct parties can access the fax, and the document or a link cannot be shared with unauthorized parties.
Read more: How does Nextiva maintain HIPAA-compliance?
You can select a new phone number for your business while setting up your phone system. Pick out any available local, vanity, or toll-free number. It’s all up to you.
If you want to find out which numbers are available, talk with a Nextiva cloud communications specialist. They can discuss which area codes and prefixes you can get for your business.
Watch this short video to learn about how to get a new business phone number:
You’ll probably recognize a few of our top customers:
Nextiva also caters to boutique, specialized small businesses. Examples include insurance agencies, wineries, nail salons, motorcycle rentals, and so many more.
You also don’t need to be technical to use Nextiva. Our experts will walk you through every step of the way so you can grow your business and focus on serving your customers better.
No matter how or where you work, Nextiva will help you stay in touch with customers and grow your business. From small startups to enterprise brands, we’ve got you covered.
Yes, you can use practically any phone number with Nextiva’s internet phone service. The process of transferring phone numbers is known as porting. You can port landline, toll-free, cell phone, virtual, and VoIP numbers. Nextiva will check the portability of any of your phone numbers for free.
Nextiva provides this complimentary service with every account. We'll guide you through every step to ensure you transfer your number successfully.
Watch this short video to learn how to use your existing phone numbers with Nextiva:
Nextiva is a Business VoIP company that helps sales, service, and marketing teams achieve higher productivity and deliver better customer experiences. Our UCaaS software enables businesses to work from anywhere with HD audio and video conferencing, online faxing, and team collaboration in one platform.
Named Customer’s Choice in Gartner Peer Insights for UCaaS, Nextiva handles billions of calls annually for more than 80,000 companies. Based in Scottdale, Arizona, Nextiva was also named Best Place to Work by Glassdoor.
Here are some other resources you might find helpful:
8x8 has no relationship with Nextiva, Inc. and 8x8 is the registered trademark of 8x8, Inc. RingCentral, Vonage, and GoToConnect have no relationship with Nextiva, Inc. and are the registered trademarks of their respective owners.
(800) 983-4289
Get a personalized demo
A demo that matches your business needs
Customized
Tailored exactly to your business (we do our research).
Fully assisted
Our product team will personally answer your questions.
Quick and simple
Personalized, specific, clear, and to the point – you’re busy!
Nextiva has developed a solution for the future: One platform, one workspace, zero friction.
Tomas
Gorny,
Founder and CEO of Nextiva
We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.
Fill in your info and we'll come prepared - spoiler, we do our research.
