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The most reliable business VoIP, period.

No outages in the last three years. Experience a fully encrypted phone system with enterprise-grade reliability.

Best Business Phone System
Buffalo Bills testimonial
Nextiva gives us unparalleled reliability and security. They ensure our phones are always working and serving our fans’ and organization’s needs.
Buffalo Bills testimonial

Dan Evans
VP of Technology, Buffalo Bills

Trust badge icon Trusted by forward-thinking companies. See why.

You can’t put a price tag on peace of mind


Starts at

ESSENTIAL monthly agreement
ESSENTIAL 12 mo. agreement
ESSENTIAL 24 mo. agreement
ESSENTIAL 36 mo. agreement
PREPAY 36 mo. agreement

Per month / user
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Unlimited voice calling

Unlimited internet fax

24/7 support

Optional add-ons


Starts at

ENTERPRISE monthly agreement
ENTERPRISE 12 mo. agreement
ENTERPRISE 24 mo. agreement
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement

Per month / user
Get a quote right arrow icon Test Drive Nextiva Arrow right icon

All Essential features PLUS

Call recording, analytics & dashboards

Integrates with Microsoft and Salesforce

Unlimited video conferencing

Single sign-on

Got pricing questions?

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Working from home? It’s easy with Nextiva.

Mobile app

Desktop app

HD video conferencing

Desk phones

Conference phones

Virtual fax

Mobile app

HD voice with enterprise-grade call quality.

Compatible with iOS or Android devices.

Advanced call controls in the palm of your hand.

One-click meetings from your cell phone.

Desktop app

Free app download for Windows or macOS.

Call anyone straight from your laptop.

One-click audio and video conferencing.

Integrates with Salesforce, Microsoft Dynamics, and more.

HD video conferencing

Meet instantly via a mobile phone or computer.

Let guest attendees join from their browser.

All-day web conferencing; no time limits.

Share screens to collaborate in real time.

Desk phones

Three-way conferencing and multi-line support.

Extended talk time and standby period.

Choose from wireless (WiFi) or DECT phones.

Optional Power over Ethernet (PoE) and Bluetooth support.

Conference phones

Sleek, easy-to-use conference phones.

Extended vocal range and built-in noise reduction.

Optional WiFi and Bluetooth connectivity.

Intuitive call-handling features on a touchscreen display.

Virtual fax

Send and receive faxes using your mobile devices.

Keep faxes secure with a 256-bit SSL encryption.

Attach up to ten files per fax.

Switch to a toll-free number anytime.

Mobile apply Desktop app Video conferencing Desk phone Conference phone Virtual fax

Why is Nextiva the most
reliable business phone system?

Top-rated reliability with 99.999% uptime.

Proudly transparent — check our status page anytime.

Multi-layer security with 24/7 monitoring.

Enhanced call encryption (TLS & SRTP).

SSAE 18 and ISO 27001 audited data centers.

Innovative fraud detection and mitigation.

Eight points of presence in the U.S.

Real-time disaster recovery and call forwarding.

Reviews & Competitive Rankings

Compare Nextiva.

Data supplied as of April 1, 2021

Nextiva is rated Best Business Phone Service in 2020 by U.S. News.

We beat nine other competitors to win this recognition. It wasn’t a fluke.

Nextiva FAQs

How reliable is Nextiva?

Nextiva was founded in 2006 on the premise of delivering Amazing Service.

It’s not a tagline—it’s our not-so-secret advantage that no one else can beat.

From the personalized training and support to our engineers that maintain a scalable network, every customer benefits from our obsessive focus on delivering a superior experience.

Thousands of businesses trust Nextiva for its unbeatable network reliability. Nextiva customers experienced zero outages since 2018. You get more than just a dial tone; you get peace of mind.

We've bootstrapped millions into developing our platform and serving our community. Happy employees = happy customers.

Nextiva has over 1,000 team members who are all personally driven to provide you with the best customer service you won't find anywhere else.

Critics from U.S. News & World Report said Nextiva is the “best overall phone service” for businesses—outperforming nine other competitors.

Our innovative approach has led to us making the Deloitte Technology Fast 500 List five times.

Is Nextiva HIPAA-compliant?

Nextiva offers in-depth security to all customers and complies with the additional monitoring required by HIPAA.

Most Nextiva products and services are covered by the HIPAA-compliant offering. This includes voice calls, call recording, Nextiva Analytics, fax, and more.

To maintain HIPAA compliance, the following features have limited functionality, or have been disabled completely:

  • Visual voicemail is disabled.
  • Voicemail cannot be played through NextOS or the Nextiva Unity App.
  • Emailing of voicemail as an attachment is disabled.
  • Voicemail transcription services are not available.
  • Faxes cannot be sent or received via email.
  • Downloading faxes and forwarding faxes via email from the vFAX portal is disabled.

The following products and services are not HIPAA-compliant:

  • Nextiva CRM
  • Nextiva Chat
  • Nextiva Surveys
  • Cospace
  • Advanced Call Recording
  • Nextiva App SMS
  • Skype and Zendesk integrations

How does Nextiva help companies work remotely?

Nextiva offers a complete platform that enables people to work from home with its audio conferencing and VoIP solutions.

Here are some of the ways Nextiva helps people work from anywhere:

  • Virtual Phone System - Manage your company’s phone system over the internet while keeping your staff connected.
  • Conference Calling - Dial in to connect multiple people over a phone line to participate in a conference call, so you can hold essential meetings even when people are working remotely.
  • Instant Messaging and Chat - Instantly chat with other team members for quicker response times, just like if you were chatting in the office.
  • Team Presence - Quickly see when another person is busy, on a call, or available, to reduce conflict and allow for more efficient communication.
  • Video Calling - There is no need to travel when you can connect face-to-face, using one-to-one HD video calls with other Nextiva App users.
  • Voice Calling - You don’t need a cell phone or desk phone when you can manage calls directly from the app.
  • Advanced Features - Call analytics, call logs, customizable hold music, auto attendant, call recording, call forwarding, caller ID and more.

Which companies use Nextiva?

You’ll probably recognize a few of our top customers:

  • Taco Bell
  • Rolls Royce
  • Shelby American
  • Buffalo Bills
  • Conan O’Brien
  • Barstool Sports
  • DirectBuy

Nextiva also caters to boutique, specialized small businesses. Examples include insurance agencies, wineries, nail salons, motorcycle rentals, and so many more.

You also don’t need to be technical to use Nextiva. Our experts will walk you through every step of the way so you can grow your business and focus on serving your customers better.

No matter how or where you work, Nextiva will help you stay in touch with customers and grow your business. From small startups to enterprise brands, we’ve got you covered.

Which companies partner with Nextiva?

We are a proud partner of the most trusted companies:

  • Amazon
  • Cisco
  • Poly
  • Panasonic
  • Vtech

Can I keep my existing business phone number?

Yes, you can migrate your existing business phone numbers through a process known as number porting.

If you’d like to port your existing business phone number to Nextiva, we will guide you through the entire process, step by step.

You can also purchase additional phone numbers as needed to support the growth of your business.

For information on porting, please email us at or give us a call at 800.285.7995

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Chris Brencans, CMO

"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

Chris Brencans, CMO
On The Map Marketing
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"After 8 years of being with Nextiva,
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We place customer trust and data security before everything else.

  • Multi-layer security with 24/7 monitoring
  • TLS and SRTP encryption between all endpoints
  • Best-in-class session border controllers
  • SSAE 18 and ISO 27001 audited data centers
  • Innovative fraud detection and mitigation
  • Top-rated reliability with 99.999% uptime
  • Eight points of presence in the U.S.
  • Carrier-grade data centers
  • Real-time disaster recovery & call forwarding
  • Total transparency — immediate network status updates
Rolls Royce
Buffalo Bills
United Way
Taco Bell
Big Brother Big Sisters
Conan Show Logo
Stanley Steemer
Ashley Furniture
The Y
Shelby Cobra