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Make your conversations better
with smart automation.

Create strong relationships, increase efficiency, and
grow your business on auto‑pilot.

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Included in the Enterprise package.

Automations help you say the right things
at the right time.

Communication tools


Intelligent automation


Smarter conversations


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Automatic welcome emails

Start the conversation off right — with automatic welcome emails.

Send automated welcome messages, surveys, campaigns, and more. Make the first 30 days of service a smooth conversation.

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Answer questions, requests, and concerns quicker than ever before.

Nextiva’s software will automatically detect subjects related to the conversation and make real-time suggestions to help move it along.

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Reply faster than ever before
Send friendly reminders

Keep the conversation flowing with automatic follow-ups and check-ins.

Automatically send friendly reminders to prospects and customers. Make everyone feel like your total focus is on them.

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Track and address customer issues
on auto‑pilot.

Track and address customer issues

Automations are ready to respond instantly — even when you're away

Create an amazing experience with your business for everyone, without lifting a finger or doing any extra work.

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Automations are ready to respond instantly
Automate anything
Don't lose the human touch

Automate anything in your business — without losing the human touch.

The sky's the limit with Nextiva's intelligent automations. You can create simple automatic time-savers or a complex series of tasks.

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Automate the busywork.
Spend more time with customers.

Automatically send surveys

Automatically send surveys
after every interaction.

Send automated messages

Send automated messages
based on survey feedback.

Send automatic emails

Send an automatic email
to new leads

Remind team members

Remind team members of
forgotten tasks.

Escalate cases

Escalate cases with negative
feedback automatically.

Use pre-built templates

Use our pre-built templates
to get started quickly.


Make every
customer feel like
your only customer.

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Included in the Enterprise package.
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Courtney Steele, Teres Nail Bar

"After 8 years of being with Nextiva,
their customer service still amazes me."

Courtney Steele, Teres Nail Bar
Proudly using Nextiva since 2012
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