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What is UDP?

UDP stands for User Datagram Protocol. UDP is a process by which computers and other networked devices send data. It is connectionless, has no error checking, and does not provide retransmission for missing data packets.

These features make it faster but less reliable. Some networks time out UDP connections, which can lead to dropped calls. This process is timed and always drops the calls at a specific time, such as 11 minutes.

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Become a customer experience pro with Nextiva

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Engagement Channels

Customer Experience

AI Capabilities

Automation & Productivity

Engagement Channels

Customer Experience

AI Capabilities

Automation & Productivity

What is UDP?

"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

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Your personalized demo. What to expect:

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