Get started

What is a Call Queue?

A queue is one line of callers who are waiting for an agent to receive the call. A call can only be in one queue at a time. Agents may receive calls from any number of queues simultaneously.

Queues are designed for call center or contact center activities. They may include supplemental features that allow agents or supervisors to monitor how many people are in the queue or affect the order.

See why 100,000 companies trust Nextiva for VoIP service.

Steve Wozniak

I'm a big fan of companies like Nextiva.

Steve Wozniak
Co-Founder of Apple

By clicking the button, you agree to the Nextiva's Terms & Conditions.

Close Icon
XBert Hate filling out forms?
Just talk to a real human.
Call (800) 799-0600
Chat now
Eric Siu, CEO

"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

Eric Siu, CEO
Single Grain
We'd like to know you better so we can serve you better.

We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.

By providing information in this form, you agree to Nextiva's Privacy Policy

Close icon