Nextiva (www.nextiva.com), a leading business communications company, announced the launch of Nextiva Business Suites, essential business communication and customer management tools for companies of all sizes. Nextiva Business Suites allow companies to manage all customer communication and engagement in one place, empowering businesses to deliver an integrated customer experience without the complexity of fragmented applications.
With the launch of the Nextiva Business Suites, Nextiva introduces the Nextiva Business Communication Suite and the Nextiva Customer Relationship Suite.
Nextiva customers will benefit from NextOS: a single platform that enables seamless communication through any customer engagement channel. Nextiva Business Suites include productivity and customer engagement tools that leverage built-in artificial intelligence and easy-to-use automation.
The integrated set of tools within the NextOS platform capture data from every interaction, surfacing vital information to everyone in the organization while enabling companies to track and manage the customer journey in real time.
“Customers’ expectations are rising and today’s communication problems cannot be solved with siloed technologies,” said Tomas Gorny, Nextiva CEO. “We will continue to see more change in customer expectations than ever before, and businesses are not prepared to manage an integrated view of the customer. At Nextiva, our purpose is to define the future of customer communication and engagement by providing tools that allow for real-time management of the customer journey. Today’s launch of the Nextiva Business Suites is a major step in accomplishing this vision and I am confident we will help businesses of all sizes accelerate their growth by improving customer satisfaction.”
For more information and to purchase the Nextiva Business Suites, visit www.nextiva.com