Get started

CRM Features

Measure, analyze, & customize the customer journey in real-time.

icon

VoIP
Features

icon

CRM
Features

icon

Live Chat
Features

icon

Survey
Features

Sales & Service
CRM Features

Make real customer connections & keep them.

Integrated Business Analytics

Turn data into actionable information to gain a competitive advantage.

Instantly access historical data to make informed and objective business decisions. You can predict future business outcomes based on prior performance and get a snapshot of your business at any time.

Get ready to transform your business and customer experiences for the better with the Integrated Business Analytics feature.

Customer Experience Score

Customer Journey Mapping

Standard Reports

Custom Reports

Trend Analysis

Customized Wallboards

Team Performance & Sentiment Analysis

Predefined Dashboard

Manage Your Status

Account Contacts

Customizable Database

Account Note

Custom Case Status and Priority

Watching Entities

Export Data to CSV Files

Link Account Relationships

SmartTopics

Managing Automation and Rules

Call History

Call Pop

Click To Dial

Task Management

Customize Pages & Forms

Real-Time Data

Chat Directory

Multicast Chat

Chat Notifications

Sharing Files

Calendar

Schedule Calendar Events

Event Association Calendar

Experience powerful CRM features.
Turbocharge your entire business.

Dave loves Nextiva
Dave | with Nextiva since 2008

By providing information in this form, you agree to Nextiva's Privacy Policy

We've got your back.

We don’t call it “Amazing Service” for nothing. Our award-winning, friendly, support HUMANS are all based in-house and ready to help you and your growing business.

Cameron J. | with Nextiva since 2018
Call Us
(800) 799-0600
Allison D. | with Nextiva since 2018
Email Us
Fill out a short form
Sarah N. | with Nextiva since 2017
Live Chat
Chat now

We're committed to your growth and empowering you to run a successful business. We promise to back you up and be there when you need us. No pressure to purchase anything.

Close icon
XBert Hate filling out forms?
Just talk to a real human.
Call (800) 799-0600
Chat now

"Nextiva puts all my customer data in one place. I can view account history, notes and documents from one screen. Nextiva takes the guesswork out of customer relationships."

Chris Brencans, CMO
On The Map Marketing
We'd like to know you better so we can serve you better.

We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.

By providing information in this form, you agree to Nextiva's Privacy Policy