Get Nextiva 20% Off + Free VoIP Phones*Don't Miss Out! right arrow icon
Get started

and proud of it

Just Nextiva being Nextiva




Nextiva Wins Frost & Sullivan’s 2019 Customer Value Leadership Award
Company honored for its Amazing Service and innovative NextOS business communications platform

Scottsdale, Arizona - March 19, 2019

Nextiva (, an industry-leading cloud-based communications company, announced today that it has been honored with the 2019 North American Customer Value Leadership Award by Frost & Sullivan. The award was given after an analysis of small-to-midsize businesses in the North American UCaaS (Unified Communications as a Service) market. Nextiva stood out because of its dedication to Amazing Service and its innovative products, namely the NextOS business communications platform.

This award falls within Frost & Sullivan’s Best Practices Awards, which are presented yearly to companies that demonstrate outstanding achievement and superior performance in areas including leadership, technological innovation, customer service, and product development. Winners are chosen based on interviews, analysis, and extensive secondary research to identify best practices by industry.

“We are proud to be recognized as the recipient of the 2019 North American Customer Value Leadership Award,” said Tomas Gorny, Nextiva CEO. “This award is a testament to our team’s dedication to Amazing Service. Since the beginning, we set out to elevate standards in the industry, and this goal impacts everything we do.”

Prior to welcoming its first customer in May 2008, Nextiva created a structure for delivering a best-in-class customer journey, and has even trademarked the term Amazing Service. Now in its 11th year in business, the company has been the recipient of many awards due to this signature customer experience. In May 2018, Nextiva launched NextOS to wide acclaim. NextOS is an all-in-one business communication platform unlike any in the industry, including voice, CRM, live chat, analytics, surveys, and more.

"Nextiva presents superior customer service and frictionless customer interaction through a unique internal structure,” said Michael Brandenburg, an industry analyst with Frost & Sullivan. "This level of commitment to client satisfaction fosters strong customer loyalty and ensures strong growth in the future. The company also provides businesses with an integrated suite of communication services leveraging NextOS, its overarching application platform.”

Nextiva is a business communications company dedicated to empowering organizations to manage their communications, productivity, and customer relationships on a truly unified platform. Learn more at

Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community.

We've got your back.

We don’t call it “Amazing Service” for nothing. Our award-winning, friendly, support HUMANS are all based in-house and ready to help you and your growing business.

Joe D. | with Nextiva since 2018
Call Us
(800) 799-0600
Kelly B. | with Nextiva since 2017
Email Us
Fill out a short form
Sarah N. | with Nextiva since 2017
Live Chat
Chat now

We're committed to your growth and empowering you to run a successful business. We promise to back you up and be there when you need us. No pressure to purchase anything.

XBert Hate filling out forms?
Just talk to a real human.
Call (800) 799-0600
Chat now
Courtney Steele, Teres Nail Bar

"After 8 years of being with Nextiva,
their customer service still amazes me."

Courtney Steele, Teres Nail Bar
Proudly using Nextiva since 2012
We'd like to know you better so we can serve you better.

We'll give you an intro to the perfect solution that fits your business. Get started on your journey to fearless growth.

By providing information in this form, you agree to Nextiva's Privacy Policy