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Business VoIP Phone Systems for Baltimore, MD

Nextiva is the #1 provider of Business Phone systems in Baltimore, MD. Our premiere VoIP solutions allow businesses the benefits and features they need most.

GET A QUOTE Learn more

Why We’re the #1 Phone Service in Baltimore

Nextiva provides the innovative VoIP Baltimore and all the surrounding cities need. From voicemail forwarding to vFax and call analytics, we offer large and small businesses alike the opportunity to take their communication strategy to the next level. If you’re looking for an affordable answer to your communication needs, Nextiva has what you’re looking for.

REDUCE EXPENSES

Nextiva offers business phones in Baltimore, MD for an affordable and budget-friendly price. Save up to 60% over your traditional phone carrier with more access to the features you need.

SCALE YOUR BUSINESS

We’re small business friendly. If you need a solution that grows as you do, Nextiva makes that possible with easy-to-add lines and plenty of options to add features when you need them.

INCREASE FLEXIBILITY

Take your business number on the road with you. Nextiva allows you to make calls from anywhere in the world and changes to your system while on the go. Get the flexibility you need, any time you need it.

Coverage in Baltimore, MD

Baltimore is a city that’s known for its innovative approach to medical, academic, government, and scientific research and discovery. A town like that is in need of a solution they can count on when it matters most. Nextiva’s nationwide service offers reliability and flexibility so that you can take your business with you wherever you go and have faith that your lines will be up and running at all times.

When you’re making essential discoveries or collaborating with teams to provide the country with its next exciting development, it’s important to have a tool that makes it easy to communicate. From video conferencing to online faxing, each Nextiva package comes with the features that make it possible to solve the world’s problems as a team.

Areas We Cover

We know that not everyone commutes into the city for work. That means Nextiva’s broad reach makes it possible for you to get the VoIP tool you’ve been searching for no matter where your office is located. You can find Nextiva in these areas and beyond:

Adelphi
Aspen Hill
Bel Air
Beltsville
Bethesda
Brooklyn Park
Calverton
Fort Washington
Hagerstown
Joppatowne
Lake Shore
Summerfield

Business Phone Service Plans

Nextiva offers three plans designed to meet the goal of any business, no matter their size or location. You choose your plan based on the features that are most important to you and the price point that matches your budgetary needs. Need help? One of our Amazing Service representatives can help you choose from Business Communication Basic, Business Communication Pro, or Business Communication Enterprise. Call us now to discuss your business needs.

Basic

Business Phone Service

As low as

$20

BASIC Monthly

BASIC 36 mo. agreement

PREPAY 12 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$35/mo

$30/mo

$26/mo

$24/mo

$33/mo

$28/mo

$24/mo

$22/mo

$30/mo

$26/mo

$22/mo

$20/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams

Compare All Features

Get started

Our most popular package

Pro

Business Phone Service

As low as

$25

PRO Monthly

PRO 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$38/mo

$35/mo

$30/mo

$28/mo

$36/mo

$32/mo

$28/mo

$26/mo

$33/mo

$30/mo

$26/mo

$25/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers

Compare All Features

Get started

Enterprise

Business Phone Service

As low as

$30

ENTERPRISE Monthly

ENTERPRISE 36 mo. agreement

PREPAY 36 mo. agreement

1-4 users

5-19 users

20-99 users

100+ users

$55/mo

$45/mo

$40/mo

$35/mo

$50/mo

$42/mo

$38/mo

$32/mo

$45/mo

$40/mo

$32/mo

$30/mo

/mo per user

Includes Business Phone Service &
Customer Relationship Suite

Communicate
Manage Prospects
Service Customers
Collaborate with Teams
Survey Customers
Analyze Your Business
Chat Live on Your Website

Compare All Features

Get started

Compare our most popular features

Includes everything in the Customer Relationship Suite

Communication Basic

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
Analyze Your Business
- Standard Reports
- Central source for customer data

Communication Pro

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Basic database tools
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics

Communication Enterprise

Included with All Plans
- 24/7 service and tech support
- No contracts required
- 99.999% uptime reliability
Communicate
- Unlimited calling
- Unlimited Internet faxing
- Voicemail with email delivery
- Free local phone number
- Free toll free number
- Keep your existing number
- Advanced call management
- Auto attendant
- Call logs
- Multi-site support
- Nextiva mobile app (iPhone, iPad, Android)
- Nextiva desktop app
- Instant messaging & presence
- Team messaging & presence
- Unlimited conference calls
- Unlimited web conferencing
- Professionally recorded greeting (3)
- Call recording
- Voicemail with text delivery
- Voice analytics
Manage Prospects
- Contact management
- Account history
- Account contacts
- Account notes
- Link account relationships
- Custom account and contact fields
- Account analytics
Service Customers
- Omnichannel support: phone, email, chat, and messaging
- Case status management
- Automatically link cases to accounts
- Case & account priority management
- Standard Reports
- Account and case notes & alerts
- Same screen account & case history
- Search functionality
- Smart case routing
- Integrated knowledge base
- SLA management
- SLA reminders
- Escalation for SLA violation
- Custom user filters and views
- Custom Reports
- Automatic email notifications
- Custom Dashboards
- Advanced roles and permissions
- Multiple SLA policies
Analyze Your Business
- Standard Reports
- Central source for customer data
- Predefined Dashboard
- Custom Reports
- User and Team Performance
- Advanced database tools
- Custom Dashboards
- Advanced Analytics
- Advanced, flexible database
- NextDB (database administration)
- Visual database builder
Survey Customers
- Dynamic design and question types
- Flexible survey design
- Survey templates
- Custom headers (add logo, etc)
- Automated survey distribution
- Survey link modification
- Favorite and archive surveys
- Email notifications
- Post-survey logic
- Survey analytics
- Question & page skip logic
- Survey scheduling
- Secure surveys
- Custom landing pages
- Redirect upon submit
- Allow/Restrict IPs
- Export survey results
Chat Live on Your Website
- Automatic case creation
- Scheduling
- Tab notification of unread customer message
- Unlimited departments
- Chat history
- Shortcuts
- Transfer chat
- Round-robin distribution
- Multiple administrators
- Offline chat
- Custom chat limits (per user, per department)
- Avatars
- Unlimited chat instances (queue creation)
- Queue limit
- Chat builder
- Chat customization

THE NEXTIVA DIFFERENCE

You matter most. That’s the Nextiva difference. We put the goals of your company before anything else by designing a solution that meets the needs of your business. From easy upgrades to a suite of exciting features, we’ve got it all.

COLLABORATE ANYWHERE

Nextiva allows you to take part in team discussions and conference calls with just the click of a button. Our video & audio calls, screen sharing, and conferencing options provide a collaborative team approach to your communication solution that’s more important than ever.

AMAZING SERVICE

Nextiva is known for providing exceptional customer service around the clock. Our Amazing Service team is available 8 days a week to answer any of your questions and provide immediate support for your issues. Your business is our priority.

APP INTEGRATION

Whether you use Zendesk, Skype, or Office365, our solutions are designed to integrate with your existing tools so that your business is never disrupted. Our VoIP solution makes your life easier

SCALE UP OR DOWN

Are you a small business that’s going places? Our plans can meet your needs now and in the future. Our plans can also be upgraded whenever necessary, making it easy for us to scale with you. We know that businesses can change in the blink of an eye, and we want to make that transition easy for you.

CALL FLOW TOOLS

Our easy-to-use call flow tool can automate your call flow. Just design your diagram and quickly implement it with one click. Need to make changes? You can do so at any time.

PHONE NUMBER FREEDOM

Keep your existing number, pick a new local number, or even choose a new toll-free number. We give you the options you need to keep your communication strategy running smoothly.

Nextiva's customer telling how they feel about our business phone services

"I have nothing but praise. The best experiences I've had in IT have been with Nextiva."

- CHRIS HAYES | IT DIRECTOR | CONAN

Get a Free Quote

We want Baltimore to be on the cutting edge of innovation. That’s why Nextiva is on your side, providing exceptional VoIP communication solutions that meet the needs of every business, no matter their size. Choose from one of our three feature-rich plans and take your business to the next level. Talk to one of our representatives today to choose the solution that’s right for you.

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Become a customer experience pro with Nextiva

Company

Using Nextiva

Access the best customer experience content

For every industry, there’s a Nextiva solution

And for any size business.

Small Business

Enterprise

Deliver end-to-end personalized experiences at scale

Business VoIP Phone Systems for Baltimore, MD

Why We’re the #1 Phone Service in Baltimore

Coverage in Baltimore, MD

Areas We Cover

Business Phone Service Plans

Basic

$20

Pro

$25

Enterprise

$30

Compare our most popular features

Communication Basic

Communication Pro

Communication Enterprise

Get a Free Quote